Vitsa Business & HP C4830 - wireless link & scanner not working

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johnkx99 - 02 May 2008 11:30 GMT

I'm using Vista business & a HP C4380 printer over a wi fi link. Printing
works ok.

Scanning doesn't work .. I try to scan and get the error message " The scan
cannot be performed because another program or computer is using the
networked device. Try again later "

The pc id is showing up on the printer. The scanner doesn't commence the
scanning operation.

Any ideas ?

John

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Cari (MS-MVP) - 02 May 2008 21:23 GMT

Contact HP and ask if scanning over wifi is actually suppported in this
model of printer.

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Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

> I'm using Vista business & a HP C4380 printer over a wi fi link. Printing
> works ok.
[quoted text clipped - 10 lines]
>
> John

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