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Windows Forum / Windows Vista / Printing and Faxing / June 2008

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Lexmark printer only prints web pages

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CKM - 04 May 2008 21:32 GMT
My Lexmark X2450 has been working on my Vista PC since May'07.

Sometime in the last few weeks something has changed and initially it
seemed that it wouldn't print anything.

Lots of experimentation and uninstalls later, I've come to the
conclusion that the printer is O.k. as it will print test pages and IE
web pages, but I can't get it to print anything else, (Word docs etc.
These show as spooling, printing then deleting in the print queue.

Note: Last night, I gave up trying at 2am turned the printer and PC off
and turned it off at the wall - the next morning my son turned on the PC
and some of the print attempts from last night printed!

Help, if I had hair, I'd be tearing it out.

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CKM

Cari (MS-MVP) - 05 May 2008 03:08 GMT
I'd probably disconnect the printer and uninstall the drivers and then shut
the PC down overnight.

Tomorrow, redownload the software from the Lexmark website, install it, do
NOT reconnect the printer until the software tells you to do so, and then
try to print from Word (or whatever).
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Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

> My Lexmark X2450 has been working on my Vista PC since May'07.
>
[quoted text clipped - 11 lines]
>
> Help, if I had hair, I'd be tearing it out.
CKM - 05 May 2008 10:16 GMT
Thank you for your reply, I'll give it a go later.

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CKM

CKM - 06 May 2008 09:43 GMT
I tried what you suggested, Cari, with partial success.....
I can now print anything when logged in as 'Administrator', but when
logged in as me, I can still only print from Web pages.

I'm wondering if it's something to do with the full 'administrator' log
in, which I only enabled sometime in the last few weeks?

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CKM

Cari (MS-MVP) - 06 May 2008 19:55 GMT
Hmmm, it shouldn't be, but 'me' may not have access to the right folder(s).
Can 'me' print if you make 'me' an Administrator?
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Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

> I tried what you suggested, Cari, with partial success.....
> I can now print anything when logged in as 'Administrator', but when
> logged in as me, I can still only print from Web pages.
>
> I'm wondering if it's something to do with the full 'administrator' log
> in, which I only enabled sometime in the last few weeks?
CKM - 06 May 2008 22:16 GMT
The administrator log in can print anything, but other user with
administrator rights seem to only be able to print from Internet
Explorer.

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CKM

CKM - 25 Jun 2008 22:52 GMT
Turned off UAC which allowed everyone to print. success?????

Tried to scan a document, but that doesn't work now.

I guess you can't have everything working at the same time or life
would be too easy:confused:

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CKM

 
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