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Windows Forum / Windows Vista / Printing and Faxing / May 2008Unable to Remove Printers in Control Panel
I'm at my wits' end and don't know what to do next -- HELP! I have Vista Home Premium on a 36-bit computer. I unstalled a local USB Dell printer and it was working fine. Then it started printing tiny letters, then stopped printing at all and printer icons disappeared from the Control Panel. I used Windows Update and installed Service Pack 1. The printer icons are back, but there are now multiple copies of the printer which I'm unable to delete. At restart, the printer prints the same page each time. I went into Services, stopped and restarted the spooler to no effect. Would appreciate any thoughts on how to fix this.  Signaturemishutka http://forums.techarena.in right click on the printer Run as administrator Delete Only the Owner can delete the printer when not running as administrator and Plug and Play does not create the printer in the users context. SignatureAlan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. > I'm at my wits' end and don't know what to do next -- HELP! > [quoted text clipped - 10 lines] > I went into Services, stopped and restarted the spooler to no effect. > Would appreciate any thoughts on how to fix this. Thanks, Alan, I tried that before and it didn't work either. I'm the only user on this machine and my account is set as administrator. Signaturemishutka http://forums.techarena.in Make sure you delete any pending print jobs. The printer cannot be deleted until the print jobs are deleted. SignatureAlan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. > Thanks, Alan, I tried that before and it didn't work either. I'm the > only user on this machine and my account is set as administrator. I deleted all printing jobs from the queue, and stopped and restarted the spooler. But when I restart the computer, the printer prints one of my e-mail messages (same each time). Where else could a pending job be "hiding"? Thanks for your help! Signaturemishutka http://forums.techarena.in You might have to navigate to ...\spool\printers in Windows explorer and delete all the file there if you have not already). SignatureTom MSMVP 1998-2007 > I deleted all printing jobs from the queue, and stopped and restarted > the spooler. But when I restart the computer, the printer prints one of > my e-mail messages (same each time). Where else could a pending job be > "hiding"? Thanks for your help! I manually deleted the files from the .../spool/printers folder -- BUT there are 2 persistent .shd files that won't delete ("file is in use") even after reboot. Any ideas on how I can purge them? Many thanks! Signaturemishutka http://forums.techarena.in mishutka;713541 Wrote: > I manually deleted the files from the .../spool/printers folder -- BUT > there are 2 persistent .shd files that won't delete ("file is in use") [quoted text clipped - 11 lines] > 'TechArena Community - Technology and Computer Hardware Support Forums > of India' (http://forums.techarena.in) Try booting into safe mode and then try deleting them. I had a similar issue with my printer and safe mode allowed me to delete the files. Signature.Joe _[image: http://uswave.net/vistax64/joetmvx64.png] (\"http://uswave.net/vistax64/joetmvx64.png\")_ _*::Vista_Forums::* (\"http://www.vistax64.com/\")_ _Geekbench_Score:_4031 (\"http://browse.geekbench.ca/geekbench2/view/51273\")_ _CPU-Z (\"http://valid.x86-secret.com/show_oc.php?id=345866\")_ Booting in safe mode and deleting .shd files from .../spool solved the problem! Thank you so much for your help! Signaturemishutka http://forums.techarena.in |
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