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Windows Forum / Windows Vista / Printing and Faxing / May 2008

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Certified HP C7280 driver

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Man-wai Chang ToDie (33.6k) - 08 May 2008 07:49 GMT
Anyone found it?

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 @~@   Might, Courage, Vision, SINCERITY.
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Tom Ferguson - 08 May 2008 13:59 GMT
Vista drivers for this unit are on HP's WWW site for download.

Vista 32 bit-
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&produ
ct=3204785&lang=en


Vista 64 bit-
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2100&lc=en&cc=us&dlc=en&produ
ct=3204785&lang=en


Be sure to also download the "critical update" on the same page and install
it after the drivers are correctly installed.

I hope these suit your requirements.
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Tom
MSMVP 1998-2007

> Anyone found it?
Man-wai Chang ToDie (33.6k) - 09 May 2008 11:10 GMT
> Vista drivers for this unit are on HP's WWW site for download.
> Vista 32 bit-
> http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&produ
ct=3204785&lang=en
 
> Be sure to also download the "critical update" on the same page and

Thanks!

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 @~@   Might, Courage, Vision, SINCERITY.
/ v \  Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (Xubuntu 7.10)  Linux 2.6.25.2
 ^ ^   18:09:01 up 33 min 1 user load average: 1.00 1.16 1.13
綜 援 (CSSA):
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Man-wai Chang ToDie (33.6k) - 09 May 2008 11:12 GMT
> Be sure to also download the "critical update" on the same page and
> install it after the drivers are correctly installed.

Excuse me. That "critical update" doesn't mention anything
about Powerpoint 2007 nor Office 2007. You sure that
it's the solution to that crash...

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 @~@   Might, Courage, Vision, SINCERITY.
/ v \  Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (Xubuntu 7.10)  Linux 2.6.25.2
 ^ ^   18:11:01 up 35 min 1 user load average: 1.06 1.11 1.10
綜 援 (CSSA):
http://www.swd.gov.hk/tc/index/site_pubsvc/page_socsecu/sub_addressesa/

Tom Ferguson - 09 May 2008 12:59 GMT
According to the web page for that "critical update",
==========
Release Date: 2007-12-10           Version: 1.0.0.0
Description
This update will correct an issue where your networked printer software
uninstalls itself without warning.
==========

There is no mention of it fixing any other issue.

I am puzzled. The post I replied to and your follow-up do not mention
anything about a crash. You just ask if anyone has found the driver for the
printer. So, I have no idea how to respond.

All the best.
Signature


Tom
MSMVP 1998-2007

>> Be sure to also download the "critical update" on the same page and
>> install it after the drivers are correctly installed.
>
> Excuse me. That "critical update" doesn't mention anything
> about Powerpoint 2007 nor Office 2007. You sure that
> it's the solution to that crash...
Man-wai Chang ToDie (33.6k) - 09 May 2008 14:01 GMT
> I am puzzled. The post I replied to and your follow-up do not mention
> anything about a crash. You just ask if anyone has found the driver for
> the printer. So, I have no idea how to respond.

Sorry, actually the problem is: If I set the default
printer to HP C7280, using the driver in the URL you
posted, when Powerpoint 2007 closes, it would report
a crash. I am trying to solve this problem and then
some1 said a certified driver could fix this. So...

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 @~@   Might, Courage, Vision, SINCERITY.
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Man-wai Chang ToDie (33.6k) - 09 May 2008 14:58 GMT
>> I am puzzled. The post I replied to and your follow-up do not mention
>> anything about a crash. You just ask if anyone has found the driver for
[quoted text clipped - 5 lines]
> a crash. I am trying to solve this problem and then
> some1 said a certified driver could fix this. So...

And the funniest thing is: I <bold>DID NOT</bold>
touch the Print button when I closed Powerpoint. :)

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 @~@   Might, Courage, Vision, SINCERITY.
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 ^ ^   21:58:01 up 4:22 1 user load average: 1.00 1.03 1.02
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Tom Ferguson - 09 May 2008 20:11 GMT
OK. I understand now.

Unfortunately, I can not think of what would cause such a problem. . I'll do
some checking tonight and let you know if I find anything. (E.g. I wonder
about possible 3rd party add-ins or add-ons to PowerPoint.)
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Tom
MSMVP 1998-2007

>>> I am puzzled. The post I replied to and your follow-up do not mention
>>> anything about a crash. You just ask if anyone has found the driver for
[quoted text clipped - 8 lines]
> And the funniest thing is: I <bold>DID NOT</bold>
> touch the Print button when I closed Powerpoint. :)
Alan Morris [MSFT] - 09 May 2008 23:32 GMT
It's pretty easy for print driver vendors to corrupt the memory within the
application that is using the driver which will cause the application
failure.

If you used a setup program to install the first driver make sure you use
the uninstall application to completely remove the driver before adding the
new one.

So:
remove printer
remove driver 2

remove driver 1  (uninstall application if available)

make sure the driver is not listed in the Drivers page of the printers
folder Server Properties.

now reinstall the printer.

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Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

> OK. I understand now.
>
[quoted text clipped - 13 lines]
>> And the funniest thing is: I <bold>DID NOT</bold>
>> touch the Print button when I closed Powerpoint. :)
Man-wai Chang ToDie (33.6k) - 10 May 2008 05:07 GMT
> remove printer
> remove driver 2
> remove driver 1  (uninstall application if available)
> make sure the driver is not listed in the Drivers page of the printers
> folder Server Properties.
> now reinstall the printer.

Thanks and yes, I have used your procedure
except the "server properties" step. um...

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 @~@   Might, Courage, Vision, SINCERITY.
/ v \  Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (Xubuntu 7.10)  Linux 2.6.25.2
 ^ ^   12:04:01 up 18:28 1 user load average: 1.07 1.06 1.01
綜 援 (CSSA):
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Tom Ferguson - 10 May 2008 05:59 GMT
OK. This might be useful. It also fits in with Alan's comments about memory
corruption.

http://wordofwa.spaces.live.com/blog/cns!54B06B92217353E3!221.entry

Tom

> OK. I understand now.
>
[quoted text clipped - 13 lines]
>> And the funniest thing is: I <bold>DID NOT</bold>
>> touch the Print button when I closed Powerpoint. :)
Man-wai Chang ToDie (33.6k) - 10 May 2008 09:10 GMT
> OK. This might be useful. It also fits in with Alan's comments about
> memory corruption.
>
> http://wordofwa.spaces.live.com/blog/cns!54B06B92217353E3!221.entry

Well, I figured out this solution myself after some
googling. I wonder when Micro$oft would work with
HP for this... I think it's affecting all known
HP printer drivers, except maybe those old ones.

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 @~@   Might, Courage, Vision, SINCERITY.
/ v \  Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (Xubuntu 7.10)  Linux 2.6.25.2
 ^ ^   16:08:01 up 22:32 0 users load average: 1.02 1.05 1.01
綜 援 (CSSA):
http://www.swd.gov.hk/tc/index/site_pubsvc/page_socsecu/sub_addressesa/

Tom Ferguson - 10 May 2008 16:33 GMT
Interestingly, I believe the error relates to a memory access
violation-there was an attempt to access memory not assigned to the
application. I could be wrong-I am no expert on memory management.

That aside, I am glad you at least have a work-around. Hopefully there will
be an actual fix along soon.

Google is your friend! :-))
Signature


Tom
MSMVP 1998-2007

>> OK. This might be useful. It also fits in with Alan's comments about
>> memory corruption.
[quoted text clipped - 5 lines]
> HP for this... I think it's affecting all known
> HP printer drivers, except maybe those old ones.
Man-wai Chang ToDie (33.6k) - 11 May 2008 06:41 GMT
> Google is your friend! :-))

Always.... :)

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 @~@   Might, Courage, Vision, SINCERITY.
/ v \  Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (Xubuntu 7.10)  Linux 2.6.25.3
 ^ ^   13:41:01 up 18:08 0 users load average: 1.28 1.37 1.35
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http://www.swd.gov.hk/tc/index/site_pubsvc/page_socsecu/sub_addressesa/

 
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