> I am puzzled. The post I replied to and your follow-up do not mention
> anything about a crash. You just ask if anyone has found the driver for
> the printer. So, I have no idea how to respond.
Sorry, actually the problem is: If I set the default
printer to HP C7280, using the driver in the URL you
posted, when Powerpoint 2007 closes, it would report
a crash. I am trying to solve this problem and then
some1 said a certified driver could fix this. So...

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Man-wai Chang ToDie (33.6k) - 09 May 2008 14:58 GMT
>> I am puzzled. The post I replied to and your follow-up do not mention
>> anything about a crash. You just ask if anyone has found the driver for
[quoted text clipped - 5 lines]
> a crash. I am trying to solve this problem and then
> some1 said a certified driver could fix this. So...
And the funniest thing is: I <bold>DID NOT</bold>
touch the Print button when I closed Powerpoint. :)

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Tom Ferguson - 09 May 2008 20:11 GMT
OK. I understand now.
Unfortunately, I can not think of what would cause such a problem. . I'll do
some checking tonight and let you know if I find anything. (E.g. I wonder
about possible 3rd party add-ins or add-ons to PowerPoint.)

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>>> I am puzzled. The post I replied to and your follow-up do not mention
>>> anything about a crash. You just ask if anyone has found the driver for
[quoted text clipped - 8 lines]
> And the funniest thing is: I <bold>DID NOT</bold>
> touch the Print button when I closed Powerpoint. :)
Alan Morris [MSFT] - 09 May 2008 23:32 GMT
It's pretty easy for print driver vendors to corrupt the memory within the
application that is using the driver which will cause the application
failure.
If you used a setup program to install the first driver make sure you use
the uninstall application to completely remove the driver before adding the
new one.
So:
remove printer
remove driver 2
remove driver 1 (uninstall application if available)
make sure the driver is not listed in the Drivers page of the printers
folder Server Properties.
now reinstall the printer.

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This posting is provided "AS IS" with no warranties, and confers no rights.
> OK. I understand now.
>
[quoted text clipped - 13 lines]
>> And the funniest thing is: I <bold>DID NOT</bold>
>> touch the Print button when I closed Powerpoint. :)
Man-wai Chang ToDie (33.6k) - 10 May 2008 05:07 GMT
> remove printer
> remove driver 2
> remove driver 1 (uninstall application if available)
> make sure the driver is not listed in the Drivers page of the printers
> folder Server Properties.
> now reinstall the printer.
Thanks and yes, I have used your procedure
except the "server properties" step. um...

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Tom Ferguson - 10 May 2008 05:59 GMT
OK. This might be useful. It also fits in with Alan's comments about memory
corruption.
http://wordofwa.spaces.live.com/blog/cns!54B06B92217353E3!221.entry
Tom
> OK. I understand now.
>
[quoted text clipped - 13 lines]
>> And the funniest thing is: I <bold>DID NOT</bold>
>> touch the Print button when I closed Powerpoint. :)
Man-wai Chang ToDie (33.6k) - 10 May 2008 09:10 GMT
> OK. This might be useful. It also fits in with Alan's comments about
> memory corruption.
>
> http://wordofwa.spaces.live.com/blog/cns!54B06B92217353E3!221.entry
Well, I figured out this solution myself after some
googling. I wonder when Micro$oft would work with
HP for this... I think it's affecting all known
HP printer drivers, except maybe those old ones.

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Tom Ferguson - 10 May 2008 16:33 GMT
Interestingly, I believe the error relates to a memory access
violation-there was an attempt to access memory not assigned to the
application. I could be wrong-I am no expert on memory management.
That aside, I am glad you at least have a work-around. Hopefully there will
be an actual fix along soon.
Google is your friend! :-))

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MSMVP 1998-2007
>> OK. This might be useful. It also fits in with Alan's comments about
>> memory corruption.
[quoted text clipped - 5 lines]
> HP for this... I think it's affecting all known
> HP printer drivers, except maybe those old ones.
Man-wai Chang ToDie (33.6k) - 11 May 2008 06:41 GMT
> Google is your friend! :-))
Always.... :)

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