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Windows Forum / Windows Vista / Printing and Faxing / May 2008Vista / IE7 Unable to print
I am running vista Business and am unable to print from any web page using IE7. The problem does not exist in Firefox or with any other application - Office 2007, Acrobat, etc. I am told that turning off 'protected mode' would solve the problem. Is there any fix that is a little less dangerous and time consuming? I have uninstalled and reinstalled printer [wireless] with fresh drivers. Printer is physically connected to a XP Home machine but attaching it to one of the Vista computers makes no difference. Many thanks for any help Which make and model of printer(s)?  SignatureCari (MS-MVP) Printing & Imaging www.coribright.com/windows >I am running vista Business and am unable to print from any web page using > IE7. The problem does not exist in Firefox or with any other [quoted text clipped - 11 lines] > > Many thanks for any help The printer is an HP PSC 1510 [all in one] and I don't expect to be able to do anything but print from a remote computer. Although something of an amateur - as the printer prints without problem from Firefox, Office 2007, Adobe, etc - surely this has to be a problem with IE7 and/or Internet Protected Mode? > Which make and model of printer(s)? >>I am running vista Business and am unable to print from any web page using [quoted text clipped - 12 lines] >> >> Many thanks for any help Christopher, Are you by any chance running AVG 8.x Free? If so uninstall this program and go back to the older version (AVG 7.x Free). I had the exact same problem you described and I finally traced it down to my installation of AVG 8.x Free a few days earlier. Apparently, from my testing, AVG 8.x Free is interacting oddly with IE7 Protected Mode and this is preventing IE7 from printing to a local physical printer. If you try printing to say a PDF writer (PrimoPDF, Acrobat Full, etc.) I found I could so without issue and then as you found print from the associated program with no issue. Only from within IE7 was I unable to print. Once I uninstalled AVG 8.x Free and went back to the older version AVG 7.x Free I could print again from within IE7 without issue. Some have suggested that installation of KB929547 may help resolve this problem, but for my money I just removed AVG Free 8.x untill Grisoft resolves their programming issue. Brian SignatureBrian Moffitt, MCSE 2003 > The printer is an HP PSC 1510 [all in one] and I don't expect to be able to > do anything but print from a remote computer. [quoted text clipped - 19 lines] > >> > >> Many thanks for any help Brian - I posted this in a different group "" Yes, I did have AVG 8 Free on my PC. I also called Microsoft Tech Support and when the 'Prefetch' was emptied, the problem went away temporarily! I then upgraded to AVG 8 - 3 computer license for home use and reported the fault to them. I am awaiting their response and shall advise."" > Christopher, > [quoted text clipped - 46 lines] >> >> >> >> Many thanks for any help Christopher, Great! Glad to hear you found a solution. I've contacted a friend with Microsoft and asked him to get this information into the tech support pipeline (perhaps a KB article) so folks will know how to resolve it. Sadly, from what I can tell there just isn't a good way for AVG Free users to directly provide feedback to Grisoft except through the forums and that just isn't a tenable solution for this type of programatic issue. Brian SignatureBrian Moffitt, MCSE 2003 > Brian - I posted this in a different group > [quoted text clipped - 54 lines] > >> >> > >> >> Many thanks for any help I have Vista Ultimate SP1 installed. I installed AVG Free 8.0, but I unselected the *Security Toolbar* during the installation. I had no problem printing a web page in IE 7. Has anyone else tried AVG 8.0 without installing the Security Toolbar to confirm that the printing problem is there. I suppose you could also try disabling the Security Toolbar in IE 7 if it is already installed. John Signaturejmk94903 http://forums.techarena.in jmk94903;3744043 Wrote: > I have Vista Ultimate SP1 installed. I installed AVG Free 8.0, but I > unselected the *Security Toolbar* during the installation. [quoted text clipped - 8 lines] > > JohnOther reports state that this is not a fix. Sorry. Turning off UAC seems to be all that works at this point. John Signaturejmk94903 http://forums.techarena.in |
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