Print too small to read..

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Evitta - 20 May 2008 01:27 GMT

My printer is a Lexmark - (x-8350) All in One ---- Driver compatible
with Vista is installed. The print is so small I need a magnifying
glass to read it. I have attempted what adjustments I could make and
nothing happens. I have contacted Lexmark and the help they provided
me was minimal. I have never had this problem before and all of it
sudden it pops up. I have new cartridges installed, however, not only
is the print tiny, but the print is extremely light. Thank you in
advance for whatever assistance you may be able to provide me. I just
kind of hate to have to go out and get a new printer without knowing if
something can be to done to solve this problem. Thank you again.

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Evitta

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Hal Hostetler [MVP P/I] - 20 May 2008 20:47 GMT

Does it print correctly for any application (prints OK from Notepad, for
example, but not from IE), or do you see this printing from all
applications?

Hal

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Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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> My printer is a Lexmark - (x-8350) All in One ---- Driver compatible
> with Vista is installed. The print is so small I need a magnifying
[quoted text clipped - 6 lines]
> kind of hate to have to go out and get a new printer without knowing if
> something can be to done to solve this problem. Thank you again.

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Evitta - 20 May 2008 23:19 GMT

Thank you for your response. In answer to your question. Everthing
that I print, from wherever, all print the same way --- very tiny and
very light print. Thank you again.

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Evitta

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Alan Morris [MSFT] - 22 May 2008 19:04 GMT

It sounds like the default font on the device is set. Print the
configuration page from the device and check. I've seen this on other
Lexmark devices. I don't recall if there is a setting in the driver. Check
font substitution settings. If device fonts are substituted and nothing
downloaded to the device, then this would make sense.

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Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
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This posting is provided "AS IS" with no warranties, and confers no rights.

> Thank you for your response. In answer to your question. Everthing
> that I print, from wherever, all print the same way --- very tiny and
> very light print. Thank you again.

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Hal Hostetler [MVP P/I] - 23 May 2008 00:32 GMT

Thanks, Allen! I'm not familiar with that particular printer, so I have no
idea where to tell her to look, but it does, indeed, sound like a default
font issue.

Hal

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> It sounds like the default font on the device is set. Print the
> configuration page from the device and check. I've seen this on other
[quoted text clipped - 5 lines]
> > that I print, from wherever, all print the same way --- very tiny and
> > very light print. Thank you again.

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