Thanks Hal.
Just got back into work this morning and read your post.
All my fax and telephone numbers are in the format +44 (01234) 567890 which
I have always done in previous versions of Outlook.... but could that be the
problem. My current address book was exported from my previous computer
(Vista and Outlook 2007) at my previous employers which in turn has
previously gone through some other exports and imports. Including Palm Pilots
and Blackberries.
I tried deleting and then re-entering some fax number in some of my contacts
and it worked. Fax number now shows up. Thanks for that.
Unfortunately I have over 900 contacts!! Any suggestions??!!
Stewart
> The three column display is normal for the local Contacts folder. Do these
> recipients have valid entries in one of the Fax fields (Business, Home,
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> >
> > Stewart
This is likely due to the Palm/BB sync and/or the export /import, email
addresses don't always "resolve" which prevents them from underlining when
used and appearing in address lists. One thing to take note of for the
future is to NEVER use Outlook's .PST import and export functions, they are
broken and have been, they lose data, and the .PST import function usually
corrupts the Outlook profile in use at the time. Instead, just make a copy
of current, default .PST file when Outlook is closed, take that copy to your
new computer, put it in a folder where it will NOT overwrite any existing
.PST files, make sure it isn't set Read Only (which will happen if you use a
CD to transfer it, then open it from within Outlook using 'File|Open|Outlook
Data File'; drag what you need from the copy to the default on your new
machine, or set it as default and keep using it.
As to the 900 contacts, see if this nifty little utility can help with that:
http://www.chapura.com/downloads_utilities.php
Resolve E-mail Address Utility
Hal

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Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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Live at Hot Licks - www.badnewsbluesband.com
> Thanks Hal.
>
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> > >
> > > Stewart
Stewart ferguson - 28 May 2008 07:55 GMT
Hal,
Thanks for that. Bit surprised (and dissapointed) about the Outlook
import/export problem. I have used this for years and neber new about the
problem. This is the firts time it has caused me a problem. I will try the
links you gave me and see if that helps.
Thanks
Stewart
> This is likely due to the Palm/BB sync and/or the export /import, email
> addresses don't always "resolve" which prevents them from underlining when
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> > > >
> > > > Stewart