Can't print from IE7 on Windows Vista Premium

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PMM - 21 Jun 2008 17:34 GMT

Trying to print from web sites browsing with IE7 on a Windows Vista Premium
PC. I can print without problems from Word or Windows Mail. Printer is a HP
Officejet 5610. Any ideas what the problem may be?

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Cari (MS-MVP) - 22 Jun 2008 20:19 GMT

What anitvirus software are you running?

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Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

> Trying to print from web sites browsing with IE7 on a Windows Vista
> Premium
> PC. I can print without problems from Word or Windows Mail. Printer is a
> HP
> Officejet 5610. Any ideas what the problem may be?

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PMM - 25 Jun 2008 15:31 GMT

We're running AVG Anti-Virus Free Edition 8.0.101

> What anitvirus software are you running?
> > Trying to print from web sites browsing with IE7 on a Windows Vista
> > Premium
> > PC. I can print without problems from Word or Windows Mail. Printer is a
> > HP
> > Officejet 5610. Any ideas what the problem may be?

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dirkielotter - 25 Jun 2008 16:00 GMT

It is windows vista IE7 protective mode blocking you
Open Internet explorer go to tools , Internet options , security and
untick Enable protective mode

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dirkielotter

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Malke - 25 Jun 2008 17:57 GMT

> We're running AVG Anti-Virus Free Edition 8.0.101

Known issue with AVG 8.0. Go to the AVG forums to find out what they're
doing about it.

AVG Free Support Forum
http://freeforum.avg.com/

Malke

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MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

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PMM - 26 Jun 2008 14:31 GMT

Thanks, found the info in the AVG forum and how to work around for now.
Appreciate the help.

> > We're running AVG Anti-Virus Free Edition 8.0.101
>
[quoted text clipped - 5 lines]
>
> Malke

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