Network printer offline

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Tom from WI - 27 Jun 2008 02:35 GMT

I added a network printer to my new Vista Home Premium laptop and printed to
it without a problem. Then I shut down the laptop. When I start it up again,
it lists the network printer as being offline and won't print to it. If I
delete it and then add it again, it works great until the next time I shut
the laptop down and start again.

How do I keep the printer from being offline to my laptop? I do not have
this problem from my other Vista Home Premium desktop PC on the same
network.

Both print tro the printer via a wifi connection.

Thanks for you help.
Tom

Reply to this Message

Larry S - 27 Jun 2008 05:55 GMT

Try setting the printer address to a fixed address rather than letting DCHP
dynamically set it.

> I added a network printer to my new Vista Home Premium laptop and printed
> to it without a problem. Then I shut down the laptop. When I start it up
[quoted text clipped - 10 lines]
> Thanks for you help.
> Tom

Reply to this Message

Tom from WI - 27 Jun 2008 06:04 GMT

Sounds like a good idea, but I don't know how to do that. Can you help?
Tom

> Try setting the printer address to a fixed address rather than letting
> DCHP dynamically set it.
[quoted text clipped - 13 lines]
>> Thanks for you help.
>> Tom

Reply to this Message

Malke - 27 Jun 2008 12:58 GMT

> Sounds like a good idea, but I don't know how to do that. Can you help?

Most network printers have a web-based management utility. You get to it by
opening a browser and typing the printer's IP address into the addressbar.
Some more expensive printers have a menu on the printer itself where you
can configure DHCP (disable it) and assign a static IP. It is also good to
assign a static IP outside of your DHCP server's address range.

Or you could read the printer manual, either in paper form or at the printer
mftr.'s website.

Malke

Signature

MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Reply to this Message

Tom from WI - 28 Jun 2008 05:05 GMT

>> Sounds like a good idea, but I don't know how to do that. Can you help?
>
[quoted text clipped - 10 lines]
>
> Malke

I looked through the manual on-line, there was nothing in there to help. I
did find some information on their website that looked like it would help.
However, for some strange reason the printer seems to be working now. At
least I'll know where to look if it fails again. Thanks for your help.
Tom

Reply to this Message