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Windows Forum / Windows Vista / Printing and Faxing / October 2008

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Two-Sided Automatic Printing on 7310 with Vista?

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Bennett Quillen - 20 Jul 2008 20:10 GMT
I have a 4-year old 7310 All-in-One HP color printer, with which I am pleased
and have used with previous operating systems to automatically print on both
sides of a page.  Now, with Vista I apparently have to manually rotate each
page.  Is there a "fix" this?
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Bennett Quillen

RickyF - 21 Jul 2008 11:34 GMT
I believe this problem first surfaced in March or April 2007. If you
search these groups for Officejet 7400 and Deskjet 6500 you should
find the solution, which is to install the Deskjet 6500 drivers and
use that for automatic duplex printing. I am guessing that the 7300
series and 7400 series drivers are similar if not identical.
Bob Headrick - 22 Jul 2008 00:57 GMT
> I have a 4-year old 7310 All-in-One HP color printer, with which I am
> pleased
[quoted text clipped - 3 lines]
> each
> page.  Is there a "fix" this?

There are two issues.  First, Vista defaults to the duplexer "not installed"
for the 7310.  Go to Start, Settings, Control Panel, Printer, right click on
the 7310, select Properties, Device Settings, Installable Options and select
"installed" for the Duplex Unit.  The second issue is that the default
driver will print the back side upside down.  For this issue please send me
an email with "Vista Duplex Officejet 7310" in the subject line and I will
send a patch and instructions.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
bobh@mvps.org
RickyF - 03 Aug 2008 12:25 GMT
@Bob
Thanks for sending along the patch for the 7410. I installed it this
morning and it works like a charm.

Do you know why HP hasn't incorporated this into the driver one can
download from their website?
merrie - 19 Aug 2008 18:55 GMT
can you send me the patch to fix duplex printing please??? my email is
merrie@whitedoggs.com thaznk you!
[
quote=Bob Headrick;782763]"Bennett Quillen" <BennettQuillen@xxxxxx>
wrote in
message news:79F52793-0AA1-43F6-A1C7-ABE1DCAEFD68@xxxxxx>
> > I have a 4-year old 7310 All-in-One HP color printer, with which I am
> > pleased
[quoted text clipped - 4 lines]
> > each
> > page. Is there a "fix" this?

There are two issues. First, Vista defaults to the duplexer "not
installed"
for the 7310. Go to Start, Settings, Control Panel, Printer, right
click on
the 7310, select Properties, Device Settings, Installable Options and
select
"installed" for the Duplex Unit. The second issue is that the default
driver will print the back side upside down. For this issue please send
me
an email with "Vista Duplex Officejet 7310" in the subject line and I
will
send a patch and instructions.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
bobh@xxxxxx

Signature

merrie

merrie - 19 Aug 2008 18:57 GMT
merrie;814243 Wrote:
> can you send me the patch to fix duplex printing please??? my email is
> merrie@whitedoggs.com thaznk you!
[quoted text clipped - 27 lines]
> Bob Headrick, Microsoft MVP Printing/Imaging
> bobh@xxxxxx
how do i get your email address??

Signature

merrie

Bob Headrick - 20 Aug 2008 18:06 GMT
> merrie;814243 Wrote:
>> can you send me the patch to fix duplex printing please??? my email is
[quoted text clipped - 29 lines]
>> bobh@xxxxxx
> how do i get your email address??

I do not know who censored my email address, but the proper address is bobh
at mvps dot org.  I will send you the patch.

Regards,
Bob Headrick, MS MVP Printing/Imaging
bobh@mvps.org
merrie - 20 Aug 2008 21:35 GMT
i got the instll duplexer done.. right clicked on the printer icon 'run
as administrator' and had to UNCHECK 'enable manual duplex' to be able
to enable the other. i have 32 bit vista. haven't been able to get the
patch on yet. sent you email. merie

Signature

merrie

merrie - 20 Aug 2008 21:38 GMT
merrie;815424 Wrote:
> i got the instll duplexer done.. right clicked on the printer icon 'run
> as administrator' in control panel and had to UNCHECK 'enable manual
> duplex' to be able to enable the other. i have 32 bit vista. haven't
> been able to get the patch on yet. sent you email. merrie can't get 'run' command prompt to let me log as administrator...

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merrie

merrie - 21 Aug 2008 16:26 GMT
bob - thank you so much!!!! i've tried everything and your patch
actually worked!!!  the only thing i did different is  in the cd
command, i couldn't get it to work with '%' in there so i just used '\'.
thanks again, merrie i don't get why hp can't do this!! or make it
available!

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merrie

ClaDwo - 03 Sep 2008 20:41 GMT
Tried out the methods proposed by Bob Headrick. Work out very
well:party::party:.

My HP 7310 is working perfectly again.

Many thanks!!

Signature

ClaDwo

Madzco - 19 Sep 2008 20:25 GMT
Bob,

Thank you so much for your help.  I have been frustrated with the
duplex printing problem for so long and I am so very happy to have my
printer printing properly again.  The directions were straightforward
and easy to follow.

Thanks!

Signature

Madzco

pacm - 14 Oct 2008 08:52 GMT
Thank you for all.

I can't belive that in HP website, in the section "'How to use'
(http://h10025.www1.hp.com/ewfrf/wc/useCategory?lc=en&dlc=en&cc=us&lang=en&produc
t=391182
)",
they write this "The driver for this product (OfficeJet 7310) does not
support automatic two-sided printing in Windows Vista"

Signature

pacm

DevilsPGD - 14 Oct 2008 09:55 GMT
>I can't belive that in HP website, in the section "'How to use'
>(http://h10025.www1.hp.com/ewfrf/wc/useCategory?lc=en&dlc=en&cc=us&lang=en&produc
t=391182
)",
>they write this "The driver for this product (OfficeJet 7310) does not
>support automatic two-sided printing in Windows Vista"

Odds are good that the driver evolved since that "How to use" was
written and the documentation is out of date.
 
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