Can't Print with Dell 942 AIO Printer

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petrojw - 24 Jan 2007 00:11 GMT

When I try to connect my Dell 942 AIO printer to my Vista Ultimate system I
get an error that the print spooler has stoped and the following error
message "Windows can't open Add Printer Operation could not be completed
(Error 0x000006be)"

I can not find anything that helps. Any ideas?

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Alan Morris [MSFT] - 24 Jan 2007 01:12 GMT

most likely the Dell 942 AIO driver is causing the spooler to terminate.
Check if Dell has an updated driver.

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Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

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> When I try to connect my Dell 942 AIO printer to my Vista Ultimate system
> I
[quoted text clipped - 3 lines]
>
> I can not find anything that helps. Any ideas?

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Jason - 24 Jan 2007 03:19 GMT

Dell has put info on their site when they will have certain printer drivers available.
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid
=26CA103B5061F32BE040A68F5B280C05&c=us&l=en&s=gen

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Jason
Windows Vista RTM
MS Office 2007 RTM

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petrojw - 24 Jan 2007 05:11 GMT

Thank you for the link.

> Dell has put info on their site when they will have certain printer
> drivers available.
[quoted text clipped - 12 lines]
>
> I can not find anything that helps. Any ideas?

Reply to this Message