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Windows Forum / Windows Vista / Printing and Faxing / July 2008Printing sticks after half a page
Hi My HP Photosmart 2575 MFD under Vista sometimes works fine but then randomly prints a few lines of a job and gives up. An error shows in the print queue, but the only way the job will delete is if the printer is physically switched off . Sometimes it will print parts of the page on 2 or 3 sheets of paper before freezing. The freeze often persists through rebooting the machine or switching the printer on and off. Printer off, wait 30 seconds, reboot computer, printer on will often fix things, but not always. Randomly but rarely the printer will install another copy of itself on being switched on. Vista is fully patched up, I'm using HP update so should have the latest HP software, I have downloaded this several times and reinstalled, due to other problems I did a fresh install of Vista a couple of months ago - this problem persisted. I'm tearing my hair out. Can anyone help? Randomiser The HP Printing Diagnostic Utility was created to diagnose and fix many common issues preventing printing from the computer: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-56143-2 &lc=en&cc=us&dlc=en&product=79477&os=2093&lang=en  SignatureCarey Frisch Microsoft MVP Windows Desktop Experience - Windows Vista Enthusiast --------------------------------------------------------------- Hi My HP Photosmart 2575 MFD under Vista sometimes works fine but then randomly prints a few lines of a job and gives up. An error shows in the print queue, but the only way the job will delete is if the printer is physically switched off . Sometimes it will print parts of the page on 2 or 3 sheets of paper before freezing. The freeze often persists through rebooting the machine or switching the printer on and off. Printer off, wait 30 seconds, reboot computer, printer on will often fix things, but not always. Randomly but rarely the printer will install another copy of itself on being switched on. Vista is fully patched up, I'm using HP update so should have the latest HP software, I have downloaded this several times and reinstalled, due to other problems I did a fresh install of Vista a couple of months ago - this problem persisted. I'm tearing my hair out. Can anyone help? Randomiser Thanks Carey I have been using this utility for a couple of months. It diagnoses a printer queue problem and will clear out the queue but the printer remains frozen and no more/new jobs will print. Randomiser > The HP Printing Diagnostic Utility was created to diagnose and fix many > common issues preventing printing from the computer: [quoted text clipped - 27 lines] > > Randomiser Uninstall and reinstall just in case it's a corrupted printer driver in there somewhere. http://www.coribright.com/windows/Article_One.htm SignatureCari (MS-MVP) Printing & Imaging www.coribright.com/windows > Thanks Carey > [quoted text clipped - 36 lines] >> >> Randomiser Thanks Carey I have this utility which helps a bit, but any ideas on what causes the problem in the first place, or how to go about diagnosing it? Randomiser > The HP Printing Diagnostic Utility was created to diagnose and fix many > common issues preventing printing from the computer: [quoted text clipped - 27 lines] > > Randomiser |
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