Windows Vista Printers all gone, can't do "Add Printer" bc no spoo

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Kai - 25 Jul 2008 15:58 GMT

Hi,

I have a Vista Home edition. One day, I try to print a document, the
popup screen have no printer for me to select. I go to Control Panel and
click the printer icon, All my printer driver are gone. So I click the "Add
Printer" button to add new driver, but then it pop up a warning message
saying that my printer spooler is disable and tell me to reboot the computer.
I reboot it and try to "add printer" again, but same message pop up. I went
to Administrative Tools and Service, I can't find the Printer Spooler
service. What should I do?

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Alan Morris [MSFT] - 25 Jul 2008 19:34 GMT

Look for

Print Spooler

then start it.

If it's not there, I have no clue what application would have removed this
default service.

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Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

> Hi,
>
[quoted text clipped - 9 lines]
> to Administrative Tools and Service, I can't find the Printer Spooler
> service. What should I do?

Reply to this Message

Kai - 25 Jul 2008 21:51 GMT

Do you think you can help me to diagnose what cause that? And maybe give me a
way to reinstall or repair the Print Spooler service?

> Look for
>
[quoted text clipped - 18 lines]
> > to Administrative Tools and Service, I can't find the Printer Spooler
> > service. What should I do?

Reply to this Message

Alan Morris [MSFT] - 26 Jul 2008 00:24 GMT

Someone else will need to step in here, I've never done this.

To diagnose, check the system eventlog first. If the service was removed
with the Service Control Manager, I'm sure there would be an event for this.

sc.exe is the command which manipulates services

sc /?

You would need to run this with elevated privilege

Signature

Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

> Do you think you can help me to diagnose what cause that? And maybe give
> me a
[quoted text clipped - 25 lines]
>> > to Administrative Tools and Service, I can't find the Printer Spooler
>> > service. What should I do?

Reply to this Message

Cari (MS-MVP) - 27 Jul 2008 01:32 GMT

What is the message returned if you try:
http://www.coribright.com/windows/Article_Nine.htm

If the Spooler Service really has been deleted, then you will need to
reinstall Vista.

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Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

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formalized - 24 Nov 2009 04:07 GMT

Hey, going to Control Panel, Admin Tool / Services worked great! I
thought I lost all my printers.

Thanks for the post.

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formalized

http://forums.techarena.in

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Tom Ferguson - 26 Jul 2008 05:55 GMT

Navigate to Control Panel Administrative tools Services.

Examine the list and locate Print Spooler. The status should be Started.
The Startup Type should be Automatic.

If the service is not started, check the list for Remote Procedure Call
(RPC). The Status should be Started. The Startup Type should be
Automatic.

In my experience, the commonest cause of a failure of the spooler to start,
or for it to start and then fail, is faulty or corrupt printer drivers. If
the presently-installed driver were working once and are not now, it would
be worth removing them and then reinstalling a new copy of the drivers.

First, remove the present drivers. Check the printer maker's site for recent
drivers. Also check for any utility to remove or clean up after driver
removal. Also, this site might be useful.
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Install the new driver according to the instructions.

Let us know.

Signature

Tom
MSMVP 1998-2007

> Hi,
>
[quoted text clipped - 9 lines]
> to Administrative Tools and Service, I can't find the Printer Spooler
> service. What should I do?

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amarsha - 29 Nov 2009 03:43 GMT

Thanks I will try. It sounds a little over my head, but I will go to that
link and try that. If not I may just have to wait and call Lexmark tech.
support Mon. But I thank you very much.

>Navigate to Control Panel Administrative tools Services.
>
[quoted text clipped - 24 lines]
>> to Administrative Tools and Service, I can't find the Printer Spooler
>> service. What should I do?

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amarsha - 29 Nov 2009 03:40 GMT

I've been having the same problem. Before this mine will show a message that
says, "Spooler Subsystem App stopped working and was closed" So I went to Adm.
tools then to services then right clicked on restart spooler, but nothing
happened.

>Hi,
>
[quoted text clipped - 6 lines]
>to Administrative Tools and Service, I can't find the Printer Spooler
>service. What should I do?

Reply to this Message