Epson scanners

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Scott - 27 Jan 2007 00:13 GMT

Anyone else haveing problems with epson scanners and epson scan software?
I'm running Vista RTM 5744 and have downloaded the correct drivers from
epson. All I get is that Epson Scan cannot be started. I've been in
contact with epson but they just tell me to do what I've already done,
download new software/drivers for vista, unintall scanner, install software
turn on scanner. Been there, done that! Any tips from people out there
that this may have happened to? Otherwise I just have a very expensive
paper weight sitting here on my desk. The computer says that the scanner is
working correctly from device manager and it show the new drivers have been
installed, just no scanner software works. I've also tried other software
like Windows Photo Gallery and Picasa....

thanks
scott

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David A. Lessnau - 27 Jan 2007 00:24 GMT

Which scanner? Are you getting through the entire install procedure? I've
got an Epson Perfection 1200U. If I remember correctly, when I tried to
install the Epson TWAIN software, it wouldn't complete. I think I had to go
into Device Manager, find the scanner, right click on it and tell it to
update the drivers. Then point it to where the Epson routine dumped the
files (c:\epson). It might be possible that instead of that, after trying
to install the software, I just turned on the scanner and then pointed it to
that same directory.

> Anyone else haveing problems with epson scanners and epson scan software?
> I'm running Vista RTM 5744 and have downloaded the correct drivers from
[quoted text clipped - 10 lines]
> thanks
> scott

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dirty old man - 27 Jan 2007 00:59 GMT

5744 is not RTM it is RC2

| Anyone else haveing problems with epson scanners and epson scan software?
| I'm running Vista RTM 5744 and have downloaded the correct drivers from
[quoted text clipped - 10 lines]
| thanks
| scott

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Hugh Wyn Griffith - 27 Jan 2007 03:08 GMT

If it works using TWAIN as some is suggesting, see if you can go into
Services and disable Windows Image Acquizition. This worked for me in
WIN2000 with my old scis HP SJ5P.

I think you can probably reenable the WIA after getting it working.

In my case it was installing the old HP software that used TWAIN that
gave me a working scanner, although before it was listed in Device
Manager and not flagged as a problem -- it just would not scan <g>

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