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Windows Forum / Windows Vista / Security / July 2006

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Internetbanking fails in Vista Beta 2

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Jorn - 13 Jun 2006 19:55 GMT
While trying to connect to my internetbank, by trying to download my
certificate, (it says it uses a microsoft activex and if prompted, i have to
accept it) the process is halted, without any further progress. Might this be
a BETA-issue or is there some setting in IE 7+that has to be modified first
for the activex to be downloaded and installed?
Thanks
Jason - 13 Jun 2006 22:00 GMT
It could be the IE7 reporting as IE7... alot of banks dont like that yet.  
There is a post somewhere on here on how to make IE7 report as IE6 to
websites.. it helped me with wellsfargo.

> While trying to connect to my internetbank, by trying to download my
> certificate, (it says it uses a microsoft activex and if prompted, i have to
> accept it) the process is halted, without any further progress. Might this be
> a BETA-issue or is there some setting in IE 7+that has to be modified first
> for the activex to be downloaded and installed?
> Thanks
Sbastien Mouren - 14 Jun 2006 18:47 GMT
> It could be the IE7 reporting as IE7... alot of banks dont like that yet.
> There is a post somewhere on here on how to make IE7 report as IE6 to
> websites.. it helped me with wellsfargo.

Or the use of SSL 2.0. Try to check that option under the advanced tab.

-Sébastien Mouren
Jupiter Jones  [MVP] - 15 Jun 2006 07:29 GMT
I would suggest caution in modifications possibly affecting Windows security
especially when personal financial information is involved.

Personally, if a 3rd party tweak is needed, I want nothing to do with it
where it concerns my finances etc.

Signature

Jupiter Jones  [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org

> It could be the IE7 reporting as IE7... alot of banks dont like that yet.
> There is a post somewhere on here on how to make IE7 report as IE6 to
[quoted text clipped - 9 lines]
>> for the activex to be downloaded and installed?
>> Thanks
DS - 17 Jun 2006 08:22 GMT
> While trying to connect to my internetbank, by trying to download my
> certificate, (it says it uses a microsoft activex and if prompted, i have
[quoted text clipped - 5 lines]
> for the activex to be downloaded and installed?
> Thanks

Have the same issue with my bank. I'm using Firefox for internet banking.
Works fine!

DS
Louis Low - 27 Jun 2006 09:13 GMT
Dear all,

Check if your internet banking requires the installation of JAVA.
Some banking requires Java to run properly. Note that Java has
to be manually installed from Windows XP onwards.

Thanks

Louis
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My dream Mobile Laptop:

Windows Vista on a Pearl White MacBook with Intel Dual Core Processor, 2GB
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--

> > While trying to connect to my internetbank, by trying to download my
> > certificate, (it says it uses a microsoft activex and if prompted, i have
[quoted text clipped - 10 lines]
>
> DS
Jiggy Shah - 27 Jun 2006 18:02 GMT
On IE7 / Vista, TLS is enabled by default. Thus, if you are trying to connect
to a website which is using SSL, it should be supporting TLS and TLS
extensions.

Thanks
Jignesh Shah [MSFT]

> Dear all,
>
[quoted text clipped - 20 lines]
> >
> > DS
Lok Tak Cheong - 28 Jun 2006 01:23 GMT
Please try to connect to http://www.hsbc.com.hk/hk/home, it does not work.

> On IE7 / Vista, TLS is enabled by default. Thus, if you are trying to
> connect
[quoted text clipped - 31 lines]
>> >
>> > DS
Jupiter Jones  [MVP] - 28 Jun 2006 07:19 GMT
Contact the bank directly and ask about IE-7 and Vista support.
I am sure the answer will be they do not support Beta products on their web
site.
That would be prudent policy when dealing with the finances, privacy etc of
their customers.

Signature

Jupiter Jones  [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org

> Please try to connect to http://www.hsbc.com.hk/hk/home, it does not work.
>
[quoted text clipped - 34 lines]
>>> >
>>> > DS
Lok Tak Cheong - 28 Jun 2006 07:47 GMT
In addition, I have tried Firefox in Windows XP. It works.

But it fail when I run Firefox in Vista.
> Contact the bank directly and ask about IE-7 and Vista support.
> I am sure the answer will be they do not support Beta products on their
[quoted text clipped - 42 lines]
>>>> >
>>>> > DS
Jupiter Jones  [MVP] - 29 Jun 2006 09:05 GMT
That  is not a valid comparison since Firefox is not in Beta.
IE-7 and Vista are both Beta.

Signature

Jupiter Jones  [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org

> In addition, I have tried Firefox in Windows XP. It works.
>
[quoted text clipped - 4 lines]
>> That would be prudent policy when dealing with the finances, privacy etc
>> of their customers.
Lok Tak Cheong - 29 Jun 2006 09:36 GMT
I am not attempt to compare Firefox and IE7 but just want to provide more
information.

It seems that the problem comes from Vista, not IE because Firefox can open
the site under WindowsXP but not in Vista

> That  is not a valid comparison since Firefox is not in Beta.
> IE-7 and Vista are both Beta.
[quoted text clipped - 7 lines]
>>> That would be prudent policy when dealing with the finances, privacy etc
>>> of their customers.
Jupiter Jones  [MVP] - 29 Jun 2006 20:05 GMT
There is really no problem.
But if there is a problem, it is caused by the financial institution.
They do not support those programs in the Beta version.
Once they are out of Beta, most likely support will come quickly.
There is nothing Microsoft can do to resolve this.
The financial institution will need to make the changes to their system once
they decide to support the new version most likely after the Beta is
finished.
Beta is the key point.
Beta is why it is unsupported.

Signature

Jupiter Jones  [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org

>I am not attempt to compare Firefox and IE7 but just want to provide more
>information.
[quoted text clipped - 13 lines]
>>>> That would be prudent policy when dealing with the finances, privacy
>>>> etc of their customers.
computerman2004 - 06 Jul 2006 07:10 GMT
Hey Jupiter lighten up. Don't take offense.

With IE7 beta2 in vista (5384) no internet banking. With opera 9.0 on vista
got internet banking. With IE7 beta 3 and sbs 2003 sp1 got internet banking.

The problem must reside with IE7 beta 2 or an incompatibility with vista. It
looks like the Microsoft team working on IE has been working through the
problems, not my Bank. I will be testing this on xp home and pro later
tonight.
Looking forward to the next release of IE for vista or the next public build
with IE 7
beta 3 or newer.

Now if we just could move that refresh and stop buton to the left side, that
would be something.
Cheers from Northern Alberta

> There is really no problem.
> But if there is a problem, it is caused by the financial institution.
[quoted text clipped - 24 lines]
> >>>> That would be prudent policy when dealing with the finances, privacy
> >>>> etc of their customers.
Jupiter Jones  [MVP] - 07 Jul 2006 01:16 GMT
Do you get banking on the same sites as others can not?
Or is it a different bank?

Signature

Jupiter Jones  [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org

> Hey Jupiter lighten up. Don't take offense.
>
[quoted text clipped - 17 lines]
> would be something.
> Cheers from Northern Alberta
Fabian Gonzalez - 21 Jul 2006 16:05 GMT
Well i had the same problem till today.  I just disabled the TLS support and
voila!!
Bank acces work Ok.

Fabian

> Dear all,
>
[quoted text clipped - 22 lines]
>>
>> DS
 
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