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Windows Forum / Windows Vista / Security / May 2008

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instAllshield update service update manager vista error requires permission

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Nunya Beeswax - 23 Apr 2007 03:51 GMT
macrovision update service keeps getting blocked at start up, any way to
fix?????
Rock - 23 Apr 2007 04:09 GMT
> macrovision update service keeps getting blocked at start up, any way to
> fix?????

Any program running at startup that requests admin privileges will be
blocked each time at startup until you give permission for it.  There are
some options.  First is to question why it has to run each time at startup.
Seems like a waste of resources.  I update programs periodically and don't
let them do it automatically except for the AV program.  So one option is to
remove it from running at startup.  Another option is to check with the
program author for a version that doesn't need admin privileges.  There's no
reason why an autoupdater should need admin privileges.

Here is another option, run it as a scheduled task.
http://blog.gerke-preussner.de/index.php?/archives/5-Unblocking-Elevated-Startup
-Programs-in-Vista.html


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Rock [MS-MVP User/Shell]

Dana Cline - MVP - 23 Apr 2007 14:22 GMT
It's not that simple...I have this popup too, on a new system nuked to bare
hard drive and then installed apps. It's not in any Startup group, and the
various programs I've tried that show me the startup programs don't have it
listed. I'd be happy to turn it off, if I could find it. Or uninstall the
software that put it there in the first place...

Dana Cline - MCE MVP

>> macrovision update service keeps getting blocked at start up, any way to
>> fix?????
[quoted text clipped - 11 lines]
> Here is another option, run it as a scheduled task.
> http://blog.gerke-preussner.de/index.php?/archives/5-Unblocking-Elevated-Startup
-Programs-in-Vista.html
Nunya Beeswax - 23 Apr 2007 16:01 GMT
Exactly, I have removed them from startup numerous times there are 3
programs that keep reappearing.

> It's not that simple...I have this popup too, on a new system nuked to bare
> hard drive and then installed apps. It's not in any Startup group, and the
[quoted text clipped - 18 lines]
>> Here is another option, run it as a scheduled task.
>> http://blog.gerke-preussner.de/index.php?/archives/5-Unblocking-Elevated-Startup
-Programs-in-Vista.html
Rock - 24 Apr 2007 03:17 GMT
> It's not that simple...I have this popup too, on a new system nuked to
> bare hard drive and then installed apps. It's not in any Startup group,
[quoted text clipped - 19 lines]
>> Here is another option, run it as a scheduled task.
>> http://blog.gerke-preussner.de/index.php?/archives/5-Unblocking-Elevated-Startup
-Programs-in-Vista.html

Hmm, that's too bad.  I've not dealt specifically with macrovision update
service.  It has to be running from somewhere.  Have you tried Autoruns from
Microsoft?

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Rock [MS-MVP User/Shell]

Dana Cline - MVP - 24 Apr 2007 13:29 GMT
I've looked everywhere I can think of and cannot find where this is
triggered. Suggestions?

Dana Cline - MCE MVP

>> It's not that simple...I have this popup too, on a new system nuked to
>> bare hard drive and then installed apps. It's not in any Startup group,
[quoted text clipped - 23 lines]
> service.  It has to be running from somewhere.  Have you tried Autoruns
> from Microsoft?
Rock - 25 Apr 2007 00:26 GMT
> I've looked everywhere I can think of and cannot find where this is
> triggered. Suggestions?

>>> It's not that simple...I have this popup too, on a new system nuked to
>>> bare hard drive and then installed apps. It's not in any Startup group,
>>> and the various programs I've tried that show me the startup programs
>>> don't have it listed. I'd be happy to turn it off, if I could find it.
>>> Or uninstall the software that put it there in the first place...

>>>>> macrovision update service keeps getting blocked at start up, any way
>>>>> to fix?????
[quoted text clipped - 11 lines]
>>>> Here is another option, run it as a scheduled task.
>>>> http://blog.gerke-preussner.de/index.php?/archives/5-Unblocking-Elevated-Startup
-Programs-in-Vista.html

>> Hmm, that's too bad.  I've not dealt specifically with macrovision update
>> service.  It has to be running from somewhere.  Have you tried Autoruns
>> from Microsoft?

Have you asked the Macrovision tech support?

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Rock [MS-MVP User/Shell]

Phil - 07 Jul 2007 19:52 GMT
Not that it helps any, since I'm getting a similar error message from Windows
Defender every time I restart, but... the InstallShield Update service seems
to be attached to Corel, Ulead, and Intervideo products (all Corel companies
now) I have installed on my system.  I know it used to check for product
updates, but over the last few years it seemed to be coming up with more
cross-promotional ads for products and upgrades, than acutal updates to the
software it was installed with.

I HATE this software, but created holy hell when I tried to uninstall it.  
Beware.  The information on InstallShield's site was NOT current.  When I
tried to modify the instructions given for XP to work on my new Vista system,
I ended up being unable to install any new programs... which resulted in a
complete reinstall of Vista from the ground up.

If anyone comes across credible information on disabling/removing
InstallShield Update Service (aka ISUSPM.exe) in Windows Vista, please let me
know.

> macrovision update service keeps getting blocked at start up, any way to
> fix?????
Sinister007 - 23 Sep 2007 19:42 GMT
I have the same problem.

File Name: ISUSPM.exe
Display Name: InstallShield Update Service
Description: InstallShield Update Service Update Manager
Publisher: Macrovision Corporation
Digitally Signed By: Thawte Code Signing CA
File Type: Application
Startup Value: "C:\Program Files\Common
Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
File Path: C:\Program Files\Common
Files\InstallShield\UpdateService\ISUSPM.exe
File Size: 213936
File Version: 5, 01, 100, 47363
Date Installed: 16/08/2007 00:28:49
Startup Type: Registry: Local Machine
Location: Software\Microsoft\Windows\CurrentVersion\Run
Classification: Permitted
Ships with Operating System: No

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Sinister007

http://forums.techarena.in

greggw124 - 19 Oct 2007 01:07 GMT
Go to "Start | Run", then type regedit.  The Edit | Find | "issch.exe".
If you repeat the find through the registry, then you will eventually
see 2 different "Start up" locations which have the 3 ISU...
applications that are trying to run every time you restart Windows
Vista.  Delete these entries, there should be 6 in all, 2 sets of 3.
Hope this helps.

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greggw124

http://forums.techarena.in

zenvikram - 14 May 2008 10:46 GMT
Can anyone sort out following error in my InstallShield Update Manager
Programme?

Error message:
_________________________________________________________________
An error has occurred in the script on this page

Line: 159
Char: 4
Error: Object doesn't support this property or method
Code: 0
URL:
file:///C:/Program%20Files/Common%20Files/InstallShield/UpdateService/ui/um.htm?Strings=&CSS=

do you want to continue running scripts on this page?

Yes/ No

________________________________________________________________

Every time when I start my computer my windows defender is blocking
following programmes to run automatically with the starting of
windows.
(1) InstalShield Update Service Scheduler
(2) Install shield Update Service Update Manager
(3) Install shield Update Service Update Manager

When I have inquired about the reason and click on the icon of Install
shield Update Manager in my Start Menu program, I find an error message
which is mentioned above. As per Windows Vista help I had made short
cuts of above mentioned three Install Shield programs in Start up menu
to start the programs automatically every time when I start my
computer. But this did not work. The Programs are still blocked by
windows defender every time when I start my computer.
I shall be greatful to you if you help me to sort out this problem. I
am waiting for your reply.

Vikram

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zenvikram

http://forums.techarena.in

Malina Kirn - 21 May 2008 12:40 GMT
As greggw124 states, using regedit seems to be the best bet.  There's a handy guide here:
http://www.vistax64.com/tutorials/79612-startup-programs-enable-disable.html
The msconfig option doesn't seem to be good enough - ISUSPM seems to reinstate itself even if you disable it from msconfig.

I found that editing HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run in regedit was sufficient, I did not find (or need) the 6 locations greggw124 refers to, but it appears that some of you have up to three installs of ISUSPM; I have only one.  Best of luck!
 
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