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Windows Forum / Windows Vista / Setup and Deployment / May 2008Driver_IRQL
I have an ACER Laptop with Vista instlalled which I brought in November. Since then I have not installed any other hardware. In the past 1-1.5 months, the system is suddenly getting restarted with the memory being dumped with themessage DRIVER_IRQL_NOT LESS OR EQUAL. I restart the system in safe mode with networking and after some time again I go for normal mode and is usually successful. I am not able to associate this problem with any hardware or driver. I am not that computer savvy. Can anybody help me with this by providing a step by step procedure to overcome this problem. If any more info is required, kindly inform. > I have an ACER Laptop with Vista instlalled which I brought in November. > Since then I have not installed any other hardware. In the past 1-1.5 [quoted text clipped - 5 lines] > help me with this by providing a step by step procedure to overcome this > problem. If any more info is required, kindly inform. The "DRIVER_IRQL_NOT LESS OR EQUAL" is only part of the Stop Error message. The Stop Error will include the name of the driver, such as [something].sys. We need that name in order to help you. In the meantime, stop the automatic restart so you can get the full Stop Error and write down its details. Start Orb>Control Panel Or Start Orb>Search box>type: System Click on System that appears in the list of results. In Control Panel Vista-style - click on System and Maintenance. In Control Panel Classic View - double-click the System applet. In the task pane on the left, click the Advanced system settings link. Locate the Startup and Recovery area and click on the Settings button. In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart. OK your way out. Malke  SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! Dear Mr.Malke, Thank you very much for the reply. I have stopped the auto restart function as expalined by you. Next time this occurs, I will get the details and come back. I am sure you will be able to help me. Thanks in advance Ravi > > I have an ACER Laptop with Vista instlalled which I brought in November. > > Since then I have not installed any other hardware. In the past 1-1.5 [quoted text clipped - 27 lines] > > Malke Dear Mr.Malke, today again the same incident happened. Just for info, the OS is Windows Vista Home Premium. the message was as follows:- STOP: 0x000000D1 (0X0072007C, 0X00000002, 0X00000000, 0X90D3E040) US30XP.SYS-Address 90D3E040 base at 90D33000, Date Stamp 46933a9d Again I restarted in normal mode and the problem details shown were as given below:- Problem Event Name : Blue Screen OS Version : 6.0.6000.2.0.0.768.3 Locale ID:16393 Service Pack:0_0 Product:768_1 This is all the info I got. Hope with this you will be able to be of help. Looking forward to your reply. Regards Ravi > > I have an ACER Laptop with Vista instlalled which I brought in November. > > Since then I have not installed any other hardware. In the past 1-1.5 [quoted text clipped - 27 lines] > > Malke > Dear Mr.Malke, > today again the same incident happened. Just for info, the OS is Windows [quoted text clipped - 12 lines] > Service Pack:0_0 > Product:768_1 You can simply call me Malke, and I'm a woman so "Mr." is incorrect. I'm not offended, just setting you straight. The US30XP.SYS file apparently belongs to something called Universal Shield/Lock Folders. If you Google "US30XP.SYS" you will get a lot of links showing people having blue screen issues with this file. If you then Google "Universal Shield/Lock Folders" you will get a lot of links showing people having problems with this software by Everstrike Software. From what I can quickly gather, these programs provide some sort of encryption and/or passwording of folders. I suggest you uninstall anything you've gotten from Everstrike and see if that fixes things for you. If you honestly don't see either Univeral Shield or Lock Folders installed on your computer, then contact Acer tech support. I suppose there is a chance Everstrike software is incorporated into something that Acer preinstalled. I haven't seen that with Acers here in the field, but that doesn't mean it doesn't happen elsewhere. Malke SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! Malke, Thanks for setting things straight. I had downloaded this software from the net. Maybe the problem occurred after the 30 days trial period. As per your advise, I have uninstalled this software. I was not using it at all. Now let me wait and see, but I feel it will be ok now. Thanks for the excellent support. Regards Ravi > > Dear Mr.Malke, > > today again the same incident happened. Just for info, the OS is Windows [quoted text clipped - 34 lines] > > Malke > Malke, > Thanks for setting things straight. [quoted text clipped - 3 lines] > this software. I was not using it at all. Now let me wait and see, but I > feel it will be ok now. Thanks for the excellent support. You're welcome. I hope this solves the issue for you. Malke SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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