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Windows Forum / Windows Vista / Setup and Deployment / April 2008Vista SP1 Will Not Install
I've tried numerous times to Install Vista Sp1, but without success. The install appers to go well, reaching 100% at stage 3, but then the screen reports the SP did not successfully install, and proceeds to roll back. On Checking the message in Windows Update, the install failed with error 80004005. I've raised the issue directly with MS, but the advice to install the SP in Safe mode has not helped. I've also trawled various forums and cannot find any reference to the specific error code. I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might be a hardware issue, and I have tried disabling / uninstalling various devices to see if this helps, but this also has not got me any further. Has anyone else experienced this? Does anyone know what this error code means? Is there a way to force the SP to install despite this error code (it does get to 100% at stage 3 after all, so maybe it does install, but one of the packages check routines is picking up an error which doesn't really exist???) You might try installing the standalone version of SP1. Learn how to install Windows Vista Service Pack 1 (SP1) http://windowshelp.microsoft.com/windows/en-us/Help/133c8953-c9cd-4fa5-8883-03e9 1bb6f2021033.mspx Windows Vista Service Pack 1 Standalone (KB936330) http://www.microsoft.com/downloads/details.aspx?FamilyID=b0c7136d-5ebb-413b-89c9 -cb3d06d12674&DisplayLang=en Free SP1 technical support from Microsoft: https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid =500921  SignatureCarey Frisch Microsoft MVP Windows Desktop Experience - Windows System & Performance --------------------------------------------------------------- I've tried numerous times to Install Vista Sp1, but without success. The install appers to go well, reaching 100% at stage 3, but then the screen reports the SP did not successfully install, and proceeds to roll back. On Checking the message in Windows Update, the install failed with error 80004005. I've raised the issue directly with MS, but the advice to install the SP in Safe mode has not helped. I've also trawled various forums and cannot find any reference to the specific error code. I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might be a hardware issue, and I have tried disabling / uninstalling various devices to see if this helps, but this also has not got me any further. Has anyone else experienced this? Does anyone know what this error code means? Is there a way to force the SP to install despite this error code (it does get to 100% at stage 3 after all, so maybe it does install, but one of the packages check routines is picking up an error which doesn't really exist???) Thanks for response Carey. I've tried the standalone version as well as the one via automatic update and get the same error in both cases.. > You might try installing the standalone version of SP1. > [quoted text clipped - 26 lines] > the packages check routines is picking up an error which doesn't really > exist???) Hello, Open in notepad, the cbs.log file, search for the error code: 80004005 post 10 lines prior and 10 lines after the error code. CBS.log is located at c:\windows\logs\cbs\cbs.log Thanks, Darrell Gorter[MSFT] This posting is provided "AS IS" with no warranties, and confers no rights -------------------- | >Thread-Topic: Vista SP1 Will Not Install | >thread-index: AcinD4J38DanatyjTCijiiXIT77aUg== [quoted text clipped - 16 lines] | >Path: TK2MSFTNGHUB02.phx.gbl | >Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.installation_setup:39013 | >NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148 | >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup | > | >I've tried numerous times to Install Vista Sp1, but without success. The | >install appers to go well, reaching 100% at stage 3, but then the screen | >reports the SP did not successfully install, and proceeds to roll back. On | >Checking the message in Windows Update, the install failed with error | >80004005. | > | >I've raised the issue directly with MS, but the advice to install the SP in | >Safe mode has not helped. I've also trawled various forums and cannot find | >any reference to the specific error code. | > | >I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might be a | >hardware issue, and I have tried disabling / uninstalling various devices to | >see if this helps, but this also has not got me any further. | > | >Has anyone else experienced this? Does anyone know what this error code | >means? Is there a way to force the SP to install despite this error code (it | >does get to 100% at stage 3 after all, so maybe it does install, but one of | >the packages check routines is picking up an error which doesn't really | >exist???) Hi Darrell This is the extract from CBS.LOG from my latest attempt. the errors near the end of the extract go on for a lot longer... 2008-04-25 20:15:26, Info CSI 000000a1 Begin executing advanced installer phase 22 (0x00000016) index 669 (0x0000029d) (sequence 692) Old component: Microsoft-Windows-NetworkTopology-Inf, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral New component: Microsoft-Windows-NetworkTopology-Inf, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral Install mode: uninstall Installer ID: {c145fd5d-1b9b-4738-9961-64034a3da28f} Installer name: [27]"Generic Command (uninstall)" 2008-04-25 20:15:26, Info CSI 000000a2 Performing 1 operations; 1 are not lock/unlock and follow: LockComponentPath (10): flags: 0 comp: {l:16 b:328405b808a7c801e8000000e8044405} pathid: {l:16 b:328405b808a7c801e9000000e8044405} path: [l:228{114}]"\SystemRoot\WinSxS\x86_microsoft-windows-networktopology-inf_31bf3856ad364e35_6.0.6000.16386_none_3821e712a6535c57" pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8) 2008-04-25 20:15:26, Info CSI 000000a3 Performing 1 operations; 1 are not lock/unlock and follow: LockComponentPath (10): flags: 0 comp: {l:16 b:f2460ab808a7c801ea000000e8044405} pathid: {l:16 b:f2460ab808a7c801eb000000e8044405} path: [l:228{114}]"\SystemRoot\WinSxS\x86_microsoft-windows-networktopology-inf_31bf3856ad364e35_6.0.6001.18000_none_3a58a90ea33e6d2b" pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8) 2008-04-25 20:15:26, Info CSI 000000a4@2008/4/25:19:15:26.931 CSI Advanced installer perf trace: CSIPERF:AIDONE;{c145fd5d-1b9b-4738-9961-64034a3da28f};Microsoft-Windows-NetworkTopology-Inf, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral;65341 2008-04-25 20:15:26, Info CSI 000000a5 End executing advanced installer (sequence 692) Completion status: S_OK 2008-04-25 20:15:26, Info CSI 000000a6 Begin executing advanced installer phase 22 (0x00000016) index 670 (0x0000029e) (sequence 693) Old component: Networking-MPSSVC-Rules-FPS, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral New component: Networking-MPSSVC-Rules-FPS, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral Install mode: uninstall Installer ID: {68ce8d69-26ae-4f9f-bea7-50613e7ab5c1} Installer name: [13]"Firewall Rule" 2008-04-25 20:15:26, Info CSI 000000a7 Performing 1 operations; 1 are not lock/unlock and follow: LockComponentPath (10): flags: 0 comp: {l:16 b:72cc13b808a7c801ec000000e8044405} pathid: {l:16 b:72cc13b808a7c801ed000000e8044405} path: [l:208{104}]"\SystemRoot\WinSxS\x86_networking-mpssvc-rules-fps_31bf3856ad364e35_6.0.6000.16386_none_618150ff6009cf62" pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8) 2008-04-25 20:15:27, Info CSI 000000a8 Performing 1 operations; 1 are not lock/unlock and follow: LockComponentPath (10): flags: 0 comp: {l:16 b:d22d16b808a7c801ee000000e8044405} pathid: {l:16 b:d22d16b808a7c801ef000000e8044405} path: [l:208{104}]"\SystemRoot\WinSxS\x86_networking-mpssvc-rules-fps_31bf3856ad364e35_6.0.6001.18000_none_63b812fb5cf4e036" pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8) 2008-04-25 20:15:27, Info CSI 000000a9 Performing 1 operations; 1 are not lock/unlock and follow: LockComponentPath (10): flags: 0 comp: {l:16 b:328f18b808a7c801f0000000e8044405} pathid: {l:16 b:328f18b808a7c801f1000000e8044405} path: [l:234{117}]"\SystemRoot\WinSxS\x86_microsoft-windows-f..allconfig-installer_31bf3856ad364e35_6.0.6001.18000_none_17292e3efec80e43" pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8) 2008-04-25 20:15:27, Error CSI 00000022 (F) Logged @2008/4/25:19:15:27.290 : [ml:148{74},l:146{73}]"FirewallConfigInstaller:AddRemoveFirewallConfig() installation type is 4." [gle=0x80004005] 2008-04-25 20:15:27, Error CSI 00000023 (F) Logged @2008/4/25:19:15:27.290 : [ml:132{66},l:130{65}]"FirewallConfigInstaller:AddRemoveFirewallConfig() SERVICING is 1." [gle=0x80004005] 2008-04-25 20:15:27, Error CSI 00000024 (F) Logged @2008/4/25:19:15:27.290 : [ml:710{355},l:708{354}]"FirewallConfigInstaller:AddRemoveFirewallConfig() installing <firewallRule xmlns="urn:schemas-microsoft-com:asm.v3" Action="Allow" Active="FALSE" Binary="System" Desc="@FirewallAPI.dll,-28506" Dir="In" LPort="139" Name="@FirewallAPI.dll,-28503" Profile="Domain" Protocol="6" group="@FirewallAPI.dll,-28502" internalName="FPS-NB_Session-In-TCP-NoScope" />" [gle=0x80004005] 2008-04-25 20:15:27, Error CSI 00000025 (F) Logged @2008/4/25:19:15:27.290 : [ml:146{73},l:144{72}]"FirewallConfigInstaller:AddRemoveFirewallConfig() Uninstalling a rule..." [gle=0x80004005] 2008-04-25 20:15:27, Error CSI 00000026 (F) Logged @2008/4/25:19:15:27.290 : [ml:238{119},l:236{118}]"FirewallConfigInstaller::RemoveFirewallRule (FPS-NB_Session-In-TCP-NoScope / @FirewallAPI.dll,-28503, 1) from DEFAULTS" [gle=0x80004005] 2008-04-25 20:15:27, Error CSI 00000027 (F) Logged @2008/4/25:19:15:27.306 : [ml:258{129},l:256{128}]"FirewallConfigInstaller::MatchRules() did not matched rules @FirewallAPI.dll,-28546 and @FirewallAPI.dll,-28503 because of name." [gle=0x80004005] 2008-04-25 20:15:27, Error CSI 00000028 (F) Logged @2008/4/25:19:15:27.306 : [ml:258{129},l:256{128}]"FirewallConfigInstaller::MatchRules() did not matched rules @FirewallAPI.dll,-28545 and @FirewallAPI.dll,-28503 because of name." [gle=0x80004005] 2008-04-25 20:15:27, Error CSI 00000029 (F) Logged @2008/4/25:19:15:27.306 : [ml:258{129},l:256{128}]"FirewallConfigInstaller::MatchRules() did not matched rules @FirewallAPI.dll,-28544 and @FirewallAPI.dll,-28503 because of name." [gle=0x80004005] > Hello, > [quoted text clipped - 59 lines] > | >the packages check routines is picking up an error which doesn't really > | >exist???) Hello, Can you check if there is a bootstat.dat file present on the system? Look for one at \boot\bootstat.dat and look for one at \windows\bootstat.dat Thanks, Darrell Gorter[MSFT] This posting is provided "AS IS" with no warranties, and confers no rights -------------------- | >Thread-Topic: Vista SP1 Will Not Install | >thread-index: Acinu1XF3Yf3dVJVRnixBcAcb8HkyA== | >X-WBNR-Posting-Host: 207.46.19.168 | >From: =?Utf-8?B?TXIgVGFm?= <MrTaf@discussions.microsoft.com> | >References: <39856363-1020-41A6-8BA6-EEDDD8878909@microsoft.com> <oLNQcIzpIHA.1788@TK2MSFTNGHUB02.phx.gbl> | >Subject: RE: Vista SP1 Will Not Install | >Date: Sat, 26 Apr 2008 09:34:01 -0700 [quoted text clipped - 12 lines] | >Path: TK2MSFTNGHUB02.phx.gbl | >Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.installation_setup:39048 | >NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148 | >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup | > | >Hi Darrell | > | >This is the extract from CBS.LOG from my latest attempt. the errors near | >the end of the extract go on for a lot longer... | > | >2008-04-25 20:15:26, Info CSI 000000a1 Begin executing | >advanced installer phase 22 (0x00000016) index 669 (0x0000029d) (sequence 692) | > Old component: Microsoft-Windows-NetworkTopology-Inf, Version = | >6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, [quoted text clipped - 22 lines] | >[l:228{114}]"\SystemRoot\WinSxS\x86_microsoft-windows-networktopology-inf_3 1bf3856ad364e35_6.0.6001.18000_none_3a58a90ea33e6d2b" | >pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8) | >2008-04-25 20:15:26, Info CSI [quoted text clipped - 3 lines] | >Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture | >neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, | >Type neutral, TypeName neutral, PublicKey neutral;65341 | >2008-04-25 20:15:26, Info CSI 000000a5 End executing | >advanced installer (sequence 692) | > Completion status: S_OK | > | >2008-04-25 20:15:26, Info CSI 000000a6 Begin executing | >advanced installer phase 22 (0x00000016) index 670 (0x0000029e) (sequence 693) | > Old component: Networking-MPSSVC-Rules-FPS, Version = 6.0.6000.16386, pA | >= PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, | >PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, | >PublicKey neutral | > New component: Networking-MPSSVC-Rules-FPS, Version = 6.0.6001.18000, pA | >= PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, | >PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, | >PublicKey neutral | > Install mode: uninstall [quoted text clipped - 15 lines] | >[l:208{104}]"\SystemRoot\WinSxS\x86_networking-mpssvc-rules-fps_31bf3856ad3 64e35_6.0.6001.18000_none_63b812fb5cf4e036" | >pid: 4e8 starttime: 128536244827437272 (0x01c8a7089db3b8d8) | >2008-04-25 20:15:27, Info CSI 000000a9 Performing 1 [quoted text clipped - 21 lines] | >installing <firewallRule xmlns="urn:schemas-microsoft-com:asm.v3" | >Action="Allow" Active="FALSE" Binary="System" Desc="@FirewallAPI.dll,-28506" | >Dir="In" LPort="139" Name="@FirewallAPI.dll,-28503" Profile="Domain" | >Protocol="6" group="@FirewallAPI.dll,-28502" [quoted text clipped - 9 lines] | >[ml:238{119},l:236{118}]"FirewallConfigInstaller::RemoveFirewallRule | >(FPS-NB_Session-In-TCP-NoScope / @FirewallAPI.dll,-28503, 1) from DEFAULTS" | >[gle=0x80004005] | >2008-04-25 20:15:27, Error CSI 00000027 (F) Logged | >@2008/4/25:19:15:27.306 : | >[ml:258{129},l:256{128}]"FirewallConfigInstaller::MatchRules() did not | >matched rules @FirewallAPI.dll,-28546 and @FirewallAPI.dll,-28503 because of | >name." | >[gle=0x80004005] | >2008-04-25 20:15:27, Error CSI 00000028 (F) Logged | >@2008/4/25:19:15:27.306 : | >[ml:258{129},l:256{128}]"FirewallConfigInstaller::MatchRules() did not | >matched rules @FirewallAPI.dll,-28545 and @FirewallAPI.dll,-28503 because of | >name." | >[gle=0x80004005] | >2008-04-25 20:15:27, Error CSI 00000029 (F) Logged | >@2008/4/25:19:15:27.306 : | >[ml:258{129},l:256{128}]"FirewallConfigInstaller::MatchRules() did not | >matched rules @FirewallAPI.dll,-28544 and @FirewallAPI.dll,-28503 because of | >name." | >[gle=0x80004005] [quoted text clipped - 12 lines] | >> | >> This posting is provided "AS IS" with no warranties, and confers no rights | >> -------------------- | >> | >Thread-Topic: Vista SP1 Will Not Install [quoted text clipped - 22 lines] | >> | > | >> | >I've tried numerous times to Install Vista Sp1, but without success. | >> The | >> | >install appers to go well, reaching 100% at stage 3, but then the screen | >> | >reports the SP did not successfully install, and proceeds to roll back. | >> On | >> | >Checking the message in Windows Update, the install failed with error | >> | >80004005. | >> | > | >> | >I've raised the issue directly with MS, but the advice to install the SP | >> in | >> | >Safe mode has not helped. I've also trawled various forums and cannot | >> find | >> | >any reference to the specific error code. | >> | > | >> | >I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might | >> be a | >> | >hardware issue, and I have tried disabling / uninstalling various | >> devices to | >> | >see if this helps, but this also has not got me any further. | >> | > | >> | >Has anyone else experienced this? Does anyone know what this error code | >> | >means? Is there a way to force the SP to install despite this error | >> code (it | >> | >does get to 100% at stage 3 after all, so maybe it does install, but one | >> of | >> | >the packages check routines is picking up an error which doesn't really | >> | >exist???) I have an identical issue, exact errors etc... Both: \boot\bootstat.dat and \windows\bootstat.dat exist on my system. As an aside, I have Avast antivir installed - what AV is OP using? Geoff -- I am also having same symtoms, 100% of Stage 3 complete, then rollback with error 8004402F which seems to be related to SMS which I am not running based on only 2 matches I have found in searches. I only have C:\Windows\bootstat.dat. - Should I delete it? I am also about to try the SP in Safe mode and will post results. Thanks Jay > I have an identical issue, exact errors etc... > Both: [quoted text clipped - 9 lines] > Geoff > -- Cure: turn OFF your virus ware or uninstall it while you update and then put it back. Which Virus/Security program are you running? Had exact same problem with SP1 and McAfee. Simple turn off, fixed it all. Bob, Still Old, Still Grey, And Still A Woolf No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it. Bob's Space - Home Page of the Olde Greywoolf I am also having same symtoms, 100% of Stage 3 complete, then rollback with error 8004402F which seems to be related to SMS which I am not running based on only 2 matches I have found in searches. I only have C:\Windows\bootstat.dat. - Should I delete it? I am also about to try the SP in Safe mode and will post results. Thanks Jay "Silver" wrote: > I have an identical issue, exact errors etc... > Both: > > \boot\bootstat.dat > and > \windows\bootstat.dat > > exist on my system. > > As an aside, I have Avast antivir installed - what AV is OP using? > > Geoff > -- > I uninstalled AV - Still failed in dangerous mode. So I tried safe mode - Still failed. I'll try again when I feel so inclined I guess. Hello, Do not delete the bootstat.dat file, you will get error message that this thread is talking about. your error code is different so it's a different issue, not that same as what is on this thread. I have only seen your error code when the tmp or temp folder environment variables are not correct. Thanks, Darrell Gorter[MSFT] This posting is provided "AS IS" with no warranties, and confers no rights -------------------- | >Thread-Topic: Vista SP1 Will Not Install | >thread-index: AciqKquZEmoOUEyyTZCxwOzMMQKYoA== | >X-WBNR-Posting-Host: 67.83.125.121 | >From: =?Utf-8?B?SmF5?= <Jay@discussions.microsoft.com> | >References: <39856363-1020-41A6-8BA6-EEDDD8878909@microsoft.com> <oLNQcIzpIHA.1788@TK2MSFTNGHUB02.phx.gbl> <19AD7444-ABF6-4B5A-A1D7-21E3F6E6CF97@microsoft.com> <YiMdnvBqIHA.4284@TK2MSFTNGHUB02.phx.gbl> <Od91XkUqIHA.3616@TK2MSFTNGP06.phx.gbl> | >Subject: Re: Vista SP1 Will Not Install | >Date: Tue, 29 Apr 2008 11:56:02 -0700 [quoted text clipped - 12 lines] | >Path: TK2MSFTNGHUB02.phx.gbl | >Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.installation_setup:39179 | >NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 | >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup | > | >I am also having same symtoms, 100% of Stage 3 complete, then rollback with | >error 8004402F which seems to be related to SMS which I am not running based | >on only 2 matches I have found in searches. | > [quoted text clipped - 20 lines] | >> Geoff | >> -- Darrell Bootstat.dat does exist in Windows, but not under Windows\boot. However, following up onone of the other replies, I uninstalled IOLO anitvirus, and re-tried. SP1 successfully installed after this. It does seem to be a common theme that antivirus packages are interfering with SP1 installation. Maybe Microsoft need to take note of this and either change the AP install routine, or else warn users about this as part of the install so stop us going off down numerous dead-ends. However, many thanks for your assistance with this. I have at last got the result I was looking for. > Hello, > Do not delete the bootstat.dat file, you will get error message that this [quoted text clipped - 66 lines] > | >> Geoff > | >> -- > I've tried numerous times to Install Vista Sp1, but without success. The > install appers to go well, reaching 100% at stage 3, but then the screen [quoted text clipped - 22 lines] > the packages check routines is picking up an error which doesn't really > exist???) I had the same problem and after a lot of trial and error, got SP1 to install by opting to install in the quiet mode /q Does not make sense but for me , it worked Philo - Does sound stange, but i'll give it a go. You never know... > > I've tried numerous times to Install Vista Sp1, but without success. The > > install appers to go well, reaching 100% at stage 3, but then the screen [quoted text clipped - 28 lines] > > Does not make sense but for me , it worked > Philo - Does sound stange, but i'll give it a go. You never know... It won't hurt anything to try... please post back with results. I suspect it was just some odd fluke >> > I've tried numerous times to Install Vista Sp1, but without success. >> > The [quoted text clipped - 37 lines] >> >> Does not make sense but for me , it worked Sounds like it was a fluke. It has failed with the same error. The errors in CBS.LOG (in Darrells answer) all point around an issue with Windows Firewall, so I've even tried turning the firewall off, but this also has not helped. So no luck yet, but thanks for the post, it was definitely worth a go. > > Philo - Does sound stange, but i'll give it a go. You never know... > [quoted text clipped - 44 lines] > >> > >> Does not make sense but for me , it worked > Sounds like it was a fluke. It has failed with the same error. The > errors [quoted text clipped - 4 lines] > > So no luck yet, but thanks for the post, it was definitely worth a go. Thanks for posting back... I still don't know why that did the trick on my system >> Sounds like it was a fluke. It has failed with the same error. The >> errors [quoted text clipped - 7 lines] > Thanks for posting back... > I still don't know why that did the trick on my system I had all kinds of problems until I turned my Avast antivirus off. BTW, if I remember right, Stage 3 doesn't happen until after a reboot. John Let me guess. You have McAfee security software or some other Antivirus/Malware software? It's a known issue with McAfee ISS and SP1 Update. Had the exact same problem. Turn OFF "until restart" everything in McAfee, etc. that you can find. Try the update again. If that doesn't work (if you have something other than McAfee), then I suggest a uninstall of the program, then update and then re-install. If you are running Norton, it does NOT play well with Vista to begin with and you should change to another virus program. Bob, Still Old, Still Grey, And Still A Woolf No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it. Bob's Space - Home Page of the Olde Greywoolf I've tried numerous times to Install Vista Sp1, but without success. The install appers to go well, reaching 100% at stage 3, but then the screen reports the SP did not successfully install, and proceeds to roll back. On Checking the message in Windows Update, the install failed with error 80004005. I've raised the issue directly with MS, but the advice to install the SP in Safe mode has not helped. I've also trawled various forums and cannot find any reference to the specific error code. I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might be a hardware issue, and I have tried disabling / uninstalling various devices to see if this helps, but this also has not got me any further. Has anyone else experienced this? Does anyone know what this error code means? Is there a way to force the SP to install despite this error code (it does get to 100% at stage 3 after all, so maybe it does install, but one of the packages check routines is picking up an error which doesn't really exist???) Bob Good guess. IOLO antivirus was installed. I say 'was' because as soon as i uninstalled it, SP1 successfully installed. Many thanks for your response on this. It's a shame Microsoft Support themselves could not offer this advice and I have had to rely on the good grace of the user community to answer my response. Many thanks again > Let me guess. You have McAfee security software or some other Antivirus/Malware software? It's a known issue with McAfee ISS and SP1 Update. Had the exact same problem. Turn OFF "until restart" everything in McAfee, etc. that you can find. Try the update again. If that doesn't work (if you have something other than McAfee), then I suggest a uninstall of the program, then update and then re-install. If you are running Norton, it does NOT play well with Vista to begin with and you should change to another virus program. > Bob, Still Old, Still Grey, And Still A Woolf [quoted text clipped - 22 lines] > the packages check routines is picking up an error which doesn't really > exist???) Hello, The generic trouble-shooting article for SP1 installations does suggest to disable anti-virus as part of the trouble-shooting. 947366 Error message when you try to install Windows Vista Service Pack 1: "Installation was not successful" or "An internal error occurred while installing the service pack" http://support.microsoft.com/default.aspx?scid=kb;EN-US;947366 Thanks, Darrell Gorter[MSFT] This posting is provided "AS IS" with no warranties, and confers no rights -------------------- | >Thread-Topic: Vista SP1 Will Not Install | >thread-index: AciquJnn6jsDHVyVS9GvL7EGdt3dYA== | >X-WBNR-Posting-Host: 217.33.240.50 | >From: =?Utf-8?B?TXIgVGFm?= <MrTaf@discussions.microsoft.com> | >References: <39856363-1020-41A6-8BA6-EEDDD8878909@microsoft.com> <OI0GXlbqIHA.3408@TK2MSFTNGP03.phx.gbl> | >Subject: Re: Vista SP1 Will Not Install | >Date: Wed, 30 Apr 2008 04:52:01 -0700 [quoted text clipped - 12 lines] | >Path: TK2MSFTNGHUB02.phx.gbl | >Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.installation_setup:39197 | >NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 | >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup | > | >Bob | > | >Good guess. IOLO antivirus was installed. I say 'was' because as soon as i | >uninstalled it, SP1 successfully installed. | > | >Many thanks for your response on this. It's a shame Microsoft Support | >themselves could not offer this advice and I have had to rely on the good | >grace of the user community to answer my response. | > [quoted text clipped - 3 lines] | > | >> Let me guess. You have McAfee security software or some other Antivirus/Malware software? It's a known issue with McAfee ISS and SP1 Update. Had the exact same problem. Turn OFF "until restart" everything in McAfee, etc. that you can find. Try the update again. If that doesn't work (if you have something other than McAfee), then I suggest a uninstall of the program, then update and then re-install. If you are running Norton, it does NOT play well with Vista to begin with and you should change to another virus program. | >> Bob, Still Old, Still Grey, And Still A Woolf | >> | >> No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it. | >> Bob's Space - Home Page of the Olde Greywoolf | >> | >> "Mr Taf" <Mr Taf@discussions.microsoft.com> wrote in message news:39856363-1020-41A6-8BA6-EEDDD8878909@microsoft.com... | >> I've tried numerous times to Install Vista Sp1, but without success. The | >> install appers to go well, reaching 100% at stage 3, but then the screen | >> reports the SP did not successfully install, and proceeds to roll back. On | >> Checking the message in Windows Update, the install failed with error | >> 80004005. | >> | >> I've raised the issue directly with MS, but the advice to install the SP in | >> Safe mode has not helped. I've also trawled various forums and cannot find | >> any reference to the specific error code. | >> | >> I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might be a | >> hardware issue, and I have tried disabling / uninstalling various devices to | >> see if this helps, but this also has not got me any further. | >> | >> Has anyone else experienced this? Does anyone know what this error code | >> means? Is there a way to force the SP to install despite this error code (it | >> does get to 100% at stage 3 after all, so maybe it does install, but one of | >> the packages check routines is picking up an error which doesn't really | >> exist???) Yeah, it says that NOW, but it didn't until AFTER I called them up and chewed on them about the bug after I wasted a day and half trying to install SP1 and figuring out what the bug was. Each try takes about 2-1/2 hours. Bob, Still Old, Still Grey, And Still A Woolf No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it. Bob's Space - Home Page of the Olde Greywoolf Hello, The generic trouble-shooting article for SP1 installations does suggest to disable anti-virus as part of the trouble-shooting. 947366 Error message when you try to install Windows Vista Service Pack 1: "Installation was not successful" or "An internal error occurred while installing the service pack" http://support.microsoft.com/default.aspx?scid=kb;EN-US;947366 Thanks, Darrell Gorter[MSFT] This posting is provided "AS IS" with no warranties, and confers no rights -------------------- | >Thread-Topic: Vista SP1 Will Not Install | >thread-index: AciquJnn6jsDHVyVS9GvL7EGdt3dYA== | >X-WBNR-Posting-Host: 217.33.240.50 | >From: =?Utf-8?B?TXIgVGFm?= <MrTaf@discussions.microsoft.com> | >References: <39856363-1020-41A6-8BA6-EEDDD8878909@microsoft.com> <OI0GXlbqIHA.3408@TK2MSFTNGP03.phx.gbl> | >Subject: Re: Vista SP1 Will Not Install | >Date: Wed, 30 Apr 2008 04:52:01 -0700 | >Lines: 41 | >Message-ID: <EDF41F81-4625-4A63-A498-8C560A738CFE@microsoft.com> | >MIME-Version: 1.0 | >Content-Type: text/plain; | > charset="Utf-8" | >Content-Transfer-Encoding: 7bit | >X-Newsreader: Microsoft CDO for Windows 2000 | >Content-Class: urn:content-classes:message | >Importance: normal | >Priority: normal | >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992 | >Newsgroups: microsoft.public.windows.vista.installation_setup | >Path: TK2MSFTNGHUB02.phx.gbl | >Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.installation_setup:39197 | >NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 | >X-Tomcat-NG: microsoft.public.windows.vista.installation_setup | > | >Bob | > | >Good guess. IOLO antivirus was installed. I say 'was' because as soon as i | >uninstalled it, SP1 successfully installed. | > | >Many thanks for your response on this. It's a shame Microsoft Support | >themselves could not offer this advice and I have had to rely on the good | >grace of the user community to answer my response. | > | >Many thanks again | > | >"Bob W" wrote: | > | >> Let me guess. You have McAfee security software or some other Antivirus/Malware software? It's a known issue with McAfee ISS and SP1 Update. Had the exact same problem. Turn OFF "until restart" everything in McAfee, etc. that you can find. Try the update again. If that doesn't work (if you have something other than McAfee), then I suggest a uninstall of the program, then update and then re-install. If you are running Norton, it does NOT play well with Vista to begin with and you should change to another virus program. | >> Bob, Still Old, Still Grey, And Still A Woolf | >> | >> | >> No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it. | >> | >> Bob's Space - Home Page of the Olde Greywoolf | >> | >> "Mr Taf" <Mr Taf@discussions.microsoft.com> wrote in message news:39856363-1020-41A6-8BA6-EEDDD8878909@microsoft.com... | >> I've tried numerous times to Install Vista Sp1, but without success. The | >> install appers to go well, reaching 100% at stage 3, but then the screen | >> reports the SP did not successfully install, and proceeds to roll back. On | >> Checking the message in Windows Update, the install failed with error | >> 80004005. | >> | >> I've raised the issue directly with MS, but the advice to install the SP in | >> Safe mode has not helped. I've also trawled various forums and cannot find | >> any reference to the specific error code. | >> | >> I own a Sony Vaio VGN-FZ1. A number of forums seem to suggest it might be a | >> hardware issue, and I have tried disabling / uninstalling various devices to | >> see if this helps, but this also has not got me any further. | >> | >> Has anyone else experienced this? Does anyone know what this error code | >> means? Is there a way to force the SP to install despite this error code (it | >> does get to 100% at stage 3 after all, so maybe it does install, but one of | >> the packages check routines is picking up an error which doesn't really | >> exist???) | > |
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