Uninstall Problem

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R W Stewart - 03 May 2008 17:38 GMT

When trying to uninstall Norton (which is not working), I get message that
"setup has stopped working". After reviewing comments of others on this
subject I installed Advanced Uninstall Pro. When I ran this program to
uninstall Norton, I got message "This application has failed to start because
cclU.dll was not found. Reinstalling the application may fix this problem".

I am a relative neophyte with computers and I don't know how to proceed.
Can anyone help me?

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R W Stewart

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John Barnett MVP - 03 May 2008 19:17 GMT

Have you tried using the Norton removal Tool? See:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Once you have removed Norton don't even think of re-installing it. Norton
products are not something I recommend.

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John Barnett MVP
Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
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> When trying to uninstall Norton (which is not working), I get message that
> "setup has stopped working". After reviewing comments of others on this
[quoted text clipped - 6 lines]
> I am a relative neophyte with computers and I don't know how to proceed.
> Can anyone help me?

Reply to this Message