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Windows Forum / Windows Vista / Setup and Deployment / April 2007

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Windows Vista Ultimate Installation

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s85hx - 15 Apr 2007 18:42 GMT
Hi,

I recently purchased Windows Vista Ultimate 64 bit. When I come to do a
clean install, it asks me for a CD / DVD driver.

After reading several topics in here, I discovered that it was looking for
the IDE controller drivers. I downloaded the vista ones and put them on cd.
It saw the drivers whilst the "dont show drivers that aren't compatible" box
was ticked. I selected the driver and clicked next and it came up with the
same error message.

I then read further on this site, and I was told to try using the old
drivers. I tried these and still got the same message.

I have searched several sites and cannot find anything specific to this
problem

Please help...

Thanks
John Barnes - 15 Apr 2007 20:05 GMT
Vista has all the CD DVD and IDE drivers it needs.  Maybe if you were a
little more specific as to the steps you went thru and exactly when it asked
for the drivers, someone could help

> Hi,
>
[quoted text clipped - 18 lines]
>
> Thanks
Dustin Harper - 15 Apr 2007 20:36 GMT
I beg to differ. My laptop required the IDE drivers (Newer Gateway P4
laptop). Threw them on a disk and the install finished and worked great. It
took a long while to get them working though.

I was doing a dual boot, couldn't find the drivers off the Gateway site, so
I used the Windows XP drivers. Worked this time. Not sure if it would work
for you, though.

Signature

Dustin Harper
dharper@vistarip.com
http://www.vistarip.com

--

> Vista has all the CD DVD and IDE drivers it needs.  Maybe if you were a
> little more specific as to the steps you went thru and exactly when it
[quoted text clipped - 24 lines]
>>
>> Thanks
John Barnes - 16 Apr 2007 00:31 GMT
There hasn't been a change in IDE standards since XP that would require any
drivers but the Microsoft supplied atapi.sys and ataport.sys
Just curious what driver you have installed.

>I beg to differ. My laptop required the IDE drivers (Newer Gateway P4
>laptop). Threw them on a disk and the install finished and worked great. It
[quoted text clipped - 32 lines]
>>>
>>> Thanks
DevilsPGD - 16 Apr 2007 02:22 GMT
>There hasn't been a change in IDE standards since XP that would require any
>drivers but the Microsoft supplied atapi.sys and ataport.sys
>Just curious what driver you have installed.

The IDE standard may not have changed, but that doesn't mean that there
aren't IDE controllers which need updated drivers.

It's possible the controller adds some of it's own memory for caching,
for example.  RAID is another example, although less likely on a laptop
(but not impossible, I have a laptop that supports three physical
drives)

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I'd give my right arm to be ambidextrous.

John Barnes - 16 Apr 2007 03:18 GMT
No one was talking about RAID, which does need drivers.  Name one IDE
controller that doesn't function with default IDE drivers.

>>There hasn't been a change in IDE standards since XP that would require
>>any
[quoted text clipped - 8 lines]
> (but not impossible, I have a laptop that supports three physical
> drives)
John Barnes - 16 Apr 2007 03:22 GMT
Not esoteric server boards, though.

> No one was talking about RAID, which does need drivers.  Name one IDE
> controller that doesn't function with default IDE drivers.
[quoted text clipped - 11 lines]
>> (but not impossible, I have a laptop that supports three physical
>> drives)
DevilsPGD - 17 Apr 2007 02:24 GMT
>Not esoteric server boards, though.

Sure -- In that case, lets just name all the IDE controllers that need
additional drivers that don't work with the built-in IDE drivers.

*sigh*

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I'd give my right arm to be ambidextrous.

DevilsPGD - 18 Apr 2007 03:31 GMT
>>Not esoteric server boards, though.
>
>Sure -- In that case, lets just name all the IDE controllers that need
>additional drivers that don't work with the built-in IDE drivers.
>
>*sigh*

Oh, and to answer your question, any Gigabyte IDE or SATA motherboard
which has RAID on board -- If RAID is enabled, then you need the RAID
drivers even if you don't use the RAID functionality.

Simply plugging your drive into the RAID instead of non-RAID ports are
not sufficient.

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I'd give my right arm to be ambidextrous.

John Barnes - 18 Apr 2007 04:03 GMT
How many posts back did I say RAID needed drivers.  The whole string was
about standard IDE /ATA/ CD/DVD. Since the post was about CD/DVD, I
personally have never seen RAID CD/DVD setup, but I am sure you must have.
As of now, no SIS, nVidia or Via southbridges need other than the standard
Microsoft supplied IDE drivers.  Other than RAID, maybe you are confused
that nVidia labels a driver set IDE when they are for SATA to operate in IDE
mode, not for the IDE controller.

>>>Not esoteric server boards, though.
>>
[quoted text clipped - 9 lines]
> Simply plugging your drive into the RAID instead of non-RAID ports are
> not sufficient.
DevilsPGD - 18 Apr 2007 04:50 GMT
>How many posts back did I say RAID needed drivers.  The whole string was
>about standard IDE /ATA/ CD/DVD. Since the post was about CD/DVD, I
[quoted text clipped - 3 lines]
>that nVidia labels a driver set IDE when they are for SATA to operate in IDE
>mode, not for the IDE controller.

Semantics -- You can use many RAID controllers as IDE controllers, even
optical drives sometimes work.

The only different to the user may be the colour of the port on the
motherboard, and the drivers you'd need.

Signature

I'd give my right arm to be ambidextrous.

s85hx - 16 Apr 2007 10:56 GMT
I choose the language to install vista in and then it waits and then asks a
few mins later "cannot find cd/dvd driver etc...." I downloaded the vista
JMicron IDE Controller from the MSI website.

It can see the driver and when I click next, it waits a few mins and then
says "unable to find new driver" It is exactly the same when I try the old
drivers as well for XP. Its happening at the very beginning of the
installation and I have the correct drivers, but it just won't accept them.

What would you recommend?

> Vista has all the CD DVD and IDE drivers it needs.  Maybe if you were a
> little more specific as to the steps you went thru and exactly when it asked
[quoted text clipped - 22 lines]
> >
> > Thanks
John Barnes - 16 Apr 2007 12:25 GMT
Does the MOBO have a later BIOS?  When you say it waits, is anything showing
as doing anything (if so, what), or is it a hang type wait?  It is using the
DVD player when it asks you so it has the driver.  It asks for any drive hd
drivers at the time you select the place to make the installation.  Since we
have no idea about your system, how about providing some information.  What
are you installing on?  Others have had to temporarily unplug extra hard
drives and cd drives.  Do you have multiple CD/DVD drives?  Both IDE and
SATA hard drives?

>I choose the language to install vista in and then it waits and then asks a
> few mins later "cannot find cd/dvd driver etc...." I downloaded the vista
[quoted text clipped - 38 lines]
>> >
>> > Thanks
s85hx - 21 Apr 2007 17:22 GMT
Hi,

I have updated my BIOS to the latest version. I have also tried completely
unplugging my DVD ROM drive and installing from USB, to which I  get the same
error message

"A required CD/DVD device driver is missing. If you have a driver floopy
disk, cd dvd, or usb please insert it now."

I have downloaded the latest Vista drivers from the website and the
installation program sees them. When I select it and click next the green bar
comes across several times and then I am presented with another message

" No new devices could be found. Make sure the driver files are correctt and
loacted on the new driver installation media."

I have even tried the old XP drivers with the "only show compatible drivers"
box unchecked and it does the same thing.

I am running a MSI P965 Neo board with an Intel Dual core Core Duo 2.4Ghz.
My hard drive is a Maxtor and is plugged into a SATA 2 port on the
Motherboard. I have tried moving it to a different SATA slot which made the
whole process a lot faster for some reason, there was no wait time at all
between selecting language and receving the error message. It also doesn't
show up anymore on the JMIcron RAID devices and is in BIOS, under devices
instead as a secondary master. But apart from the speed increase of
installation, this made no difference.

I only have one hard drive and one DVD rom drive and one usb drive (which I
have turned off and on to see if it affects it)

I am completely lost now and I don't know why windows can't recognise my
hardware....???

Please help
Thanks

> Does the MOBO have a later BIOS?  When you say it waits, is anything showing
> as doing anything (if so, what), or is it a hang type wait?  It is using the
[quoted text clipped - 47 lines]
> >> >
> >> > Thanks
John Barnes - 21 Apr 2007 21:56 GMT
Since you have tried two BIOS's and even removed any CD/DVD devices from
your system, hopefully someone with your board will be able to help.  You
might also post what your BIOS and versions are as that may help if someone
got a different version to work with your board.  I copied the following
info from the MOBO site in case you haven't seen it and you need to make
adjustments.  Highly unlikely this is related to this problem.

Due to the High Performance Memory design, motherboards or system
configurations may or may not operate smoothly at the JEDEC (Joint Electron
Device Engineering Council) standard settings (BIOS Default on the
motherboard) such as DDR2 voltage, memory speeds and memory timing. Please
confirm and adjust your memory setting in the BIOS accordingly for better
system stability.

> Hi,
>
[quoted text clipped - 106 lines]
>> >> >
>> >> > Thanks
John Barnes - 21 Apr 2007 22:06 GMT
The version 1.6 BIOS seems to work best for many.  Don't know what you have
tried but other versions have been panned.  Also, Vista is being informed by
the BIOS incorrectly about something on the machine.  I would suggest that
you turn off all IDE and SATA that you are not using and make sure you have
the right mode selected for the one you are using

> Hi,
>
[quoted text clipped - 106 lines]
>> >> >
>> >> > Thanks
s85hx - 22 Apr 2007 17:38 GMT
Hi, Thanks for your help John, its much appreciated.

The BIOS version I am using at the moment is 1.8 (the newest) I have tried
1.6 with no luck. I have one HD and its SATA only so I have to use it. I
unplugged the IDE cable for the DVD and just used the USB Drive.

I got the same error messages, however when I went to select the JMicron
RAID/IDE drivers it would not see them, so I presumed it was looking to
install something else. It was, the Realtek Gigabit Ethernet NIC. So I
pointed it at these drivers, which produced the same error message as before.

I decided to turn this off in BIOS, and got the same error message on
installation. I looked for the Gigabit drivers and it wouldn't see them, so I
presumed that it had moved on to looking for another device to install, so
after checking all of the available driver updates available online from the
MSI website, which were only 5, I found that it wasn't looking for anything
that I could recognise.

I've tried turning down the voltages also, as you mentioned earlier in BIOS,
which produced no visible result.

I'm not sure what the problem is here. Whether it can't install anything at
all and even though the correct drivers are there, it refuses to install them
and gives out an error message, or there is something wrong with the whole
installation.

I'm a bit lost, any more ideas??

Thanks

> The version 1.6 BIOS seems to work best for many.  Don't know what you have
> tried but other versions have been panned.  Also, Vista is being informed by
[quoted text clipped - 112 lines]
> >> >> >
> >> >> > Thanks
Don - 22 Apr 2007 20:15 GMT
> Hi, Thanks for your help John, its much appreciated.
>
> The BIOS version I am using at the moment is 1.8 (the newest) I have tried
> 1.6 with no luck. I have one HD and its SATA only so I have to use it. I
> unplugged the IDE cable for the DVD and just used the USB Drive...

Do I understand correctly that, so far, all the third-party drivers you
have fed to Vista have been on a CD/DVD of some kind? (Not quite sure
from reading what you've said.)

If so, I might try putting the drivers on a floppy or a USB stick
instead, because your problem seems to be with drivers for DVD devices,
and you are looking for the drivers on the device that Vista thinks
is not yet working properly.  (Perhaps.)
s85hx - 23 Apr 2007 13:16 GMT
I did at first. Then I have since tried loading the drivers from a USB stick
and from a hard drive.

I'm really lost with this one and I can't seem to find the answer anywhere.
The XP installation was sooooo much easier, no probs at all. I just don't
understand what the installation wants.

If anyone can help, its much appreciated

Thanks

> > Hi, Thanks for your help John, its much appreciated.
> >
[quoted text clipped - 10 lines]
> and you are looking for the drivers on the device that Vista thinks
> is not yet working properly.  (Perhaps.)
Don - 23 Apr 2007 20:52 GMT
> ... I have since tried loading the drivers from a USB stick
> and from a hard drive.
>
> I'm really lost with this one and I can't seem to find the answer anywhere.
> The XP installation was sooooo much easier, no probs at all. I just don't
> understand what the installation wants.

I went back over this long thread and ran across this info from a post
by DevilsPDG:

...any Gigabyte IDE or SATA motherboard
which has RAID on board -- If RAID is enabled, then you need the RAID
drivers even if you don't use the RAID functionality.
Simply plugging your drive into the RAID instead of non-RAID ports are
not sufficient.

It might be worth considering even if your mobo isn't by Gigabyte.
John Barnes - 24 Apr 2007 03:00 GMT
Best to just turn RAID off in the BIOS if you aren't going to use it as it
will save boot up time.

>> ... I have since tried loading the drivers from a USB stick
>> and from a hard drive.
[quoted text clipped - 14 lines]
>
> It might be worth considering even if your mobo isn't by Gigabyte.
s85hx - 24 Apr 2007 10:12 GMT
I have tried turning the RAID off in BIOS, because I don't use it, but it
still throws up the error message during installation. I'm not sure what it
is that it is after???

Any more ideas??

> Best to just turn RAID off in the BIOS if you aren't going to use it as it
> will save boot up time.
[quoted text clipped - 17 lines]
> >
> > It might be worth considering even if your mobo isn't by Gigabyte.
John Barnes - 24 Apr 2007 12:28 GMT
If you have disabled everything on the MOBO that can be disabled and cannot
get an install, there isn't much you can do.  I have researched your board,
and quite frankly you are not alone.  I have NEVER seen a MOBO  so badly
reviewed before on NewEgg
http://www.newegg.com/Product/ProductReview.aspx?Item=N82E16813130052  I
suggest you read down thru the reviews and often you will be able to find
someone else who had your problem and solved it or ended up swapping mobos.
Good luck

>I have tried turning the RAID off in BIOS, because I don't use it, but it
> still throws up the error message during installation. I'm not sure what
[quoted text clipped - 26 lines]
>> >
>> > It might be worth considering even if your mobo isn't by Gigabyte.
s85hx - 25 Apr 2007 10:30 GMT
I have read through all of the posts on newegg.com. In all honesty apart from
this issue with Vista, the board is fine. Most users that have issues on this
site say that they have issues with the board because it is geared towards
Vista.

I just can't afford to buy a new mobo yet. And I don't really want to, if
there can be a solution.

I have posted at the MSI forums to see if someone can help.

Thanks for your help and advice

> If you have disabled everything on the MOBO that can be disabled and cannot
> get an install, there isn't much you can do.  I have researched your board,
[quoted text clipped - 35 lines]
> >> >
> >> > It might be worth considering even if your mobo isn't by Gigabyte.
John Barnes - 25 Apr 2007 13:10 GMT
At this point, that is the smartest thing to do.  Nobody here seems to have
that board and solved the Vista install problems.  Good luck.
I am sure when they get the BIOS issue solved so it works with Vista, it
will be a good board.  Just a matter of waiting.  I had a similar problem
when SATAII drives came along and my MOBO would not allow me to install an
OS on it, just use it as a data drive.

>I have read through all of the posts on newegg.com. In all honesty apart
>from
[quoted text clipped - 58 lines]
>> >> >
>> >> > It might be worth considering even if your mobo isn't by Gigabyte.
jhonsonmark@yahoo.com - 30 Apr 2007 23:34 GMT
> At this point, that is the smartest thing to do.  Nobody here seems to have
> that board and solved the Vista install problems.  Good luck.
[quoted text clipped - 67 lines]
>
> - Show quoted text -

I got the same error.  Switched my cd rom to slave.  Hurraa!!!  It
worked fine at first.  Then Vista would not recognize the second Vista
installation CD, so I restarted the install.
Guess what.  I got the same "CD\DVD" error again with the same
setup.
For some reason Vista does not like my CD ROM drive.  It works one
time and then decides not to work the second.
You would think Microsoft could test these things before hand.
I few people have had success by swapping CD/DVD drives.  You may want
to try the same thing.
That's my next step.
 
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