activation problem

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sconno - 30 Jun 2007 00:20 GMT

Two days ago I was using my computer and it hang up,nothing strange,reseted
it and oops: what's this message asking to enter my key to activate windows?I
took a look on the case sticky and entered it down but it tells me that its
not an authentic key (god it's a sticky of Microsoft itself ) how this could
be?
Im really disappointed please help I dont have much time:it says 12 days
left !
I have an Intel e4300 based comp with 2 g sys ram a geforce 7950 512mb
Kaspersky Antiv 6 win Vista home premium w: all updates from microsoft.
all worked fine aboout 1.5 month then booom!!!!!!!!!!!!!!!!!

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Brett I. Holcomb - 30 Jun 2007 01:03 GMT

Something caused the activation to die. Go through the activation
process and use the phone number for your country and tell them what
happened.

> Two days ago I was using my computer and it hang up,nothing strange,reseted
> it and oops: what's this message asking to enter my key to activate windows?I
[quoted text clipped - 6 lines]
> Kaspersky Antiv 6 win Vista home premium w: all updates from microsoft.
> all worked fine aboout 1.5 month then booom!!!!!!!!!!!!!!!!!

Reply to this Message

John Barnett MVP - 30 Jun 2007 13:24 GMT

Go through the activation process but select the 'telephone' option. This is
an automated line so you will need to input the generated numbers from the
activation screen on your pc into your telephone keypad. In return the
automated line will give you another set of numbers that you need to input
into the dialogue boxes on your computer screen. If activation fails, then
'stay' on the telephone, you will then be transferred to a 'real' person.
Explain to them what has happens and they should be able to help you.

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John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

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> Two days ago I was using my computer and it hang up,nothing
> strange,reseted
[quoted text clipped - 10 lines]
> Kaspersky Antiv 6 win Vista home premium w: all updates from microsoft.
> all worked fine aboout 1.5 month then booom!!!!!!!!!!!!!!!!!

Reply to this Message