Hi,
Try the steps here in method 2:
http://support.microsoft.com/kb/314060

Signature
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
> My cd drive is not working, i went to the device manager and it said
> Windows
[quoted text clipped - 4 lines]
> I have a alienware Aurora m9700 laptop and a Optiarc DVD RW AD-5540A ATA
> Device