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Windows Forum / Windows Vista / General Topics / May 2008

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Microsoft LifeCam Drivers for Vista refuses to install

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Steven Jones - 04 Feb 2007 13:19 GMT
Hi all,

Has anyone been able to get the Microsoft LifeCam 1.3 drivers to install in
Vista?

The actuall software installs but Vista says no to installing the drivers
for the VX6000 webcam and claims to not be able to find it.

I tried on Vista Ultimate x64 and Vista Business x86 to no avail.

any ideas on what i can try ??

Steven
HDFatBoy2003 - 05 Feb 2007 04:56 GMT
I had no problems installing it on Vista x64.  Make sure that it's not
plugged in when you install the software.  The installation will tell you
when to plug it in.  Otherwise I don't know what to say to help.

> Hi all,
>
[quoted text clipped - 10 lines]
>
> Steven
Steven Jones - 05 Feb 2007 21:11 GMT
I did just that and it failed to work, i did try the Windows XP version
back in novemeber and uninstalled it as that would never work as i found
out.

I tried it on my Windows Vista x86 Laptop as well and also on Windows XP
and it fails on there too.  *sighs*
jfillian - 26 May 2008 03:26 GMT
I bought the "Works Great with Vista" LifeCam VX-6000 because I didn't
want to wrestle with incompatibility problems and of course that was not
the case. I got my camera to work by using the disk that was shipped but
not following the directions.

 
- Plug in the camera and let the installation process fail.
- Go to your Control panel -> Computer Management -> Device Manager
 and find the device that is not working under Other Devices... I wish
 I could tell you exactly what it is but now that I have fixed it, the
 original name is gone. I believe it was something ending in xxx20 but
 is should be obvious.
- Right click on the device and choose Update Driver Software
- When asked choose to Browse My Computer for driver Software.
- Browse to the CDROM under \LifeCam\Setup\Files\Driver64\VX6000 - I
 would imagine that you can use the Driver32 files if you are using
 that version as well.
- Click next and continue through the driver installation process.
- When I completed the process it tried to install the LifeCam
 software again and failed that process with a "Setup cannot continue
 because an unexpected error has occurred" message.. the same one I had
 been getting all along but...
- I found that the driver had been installed correctly, and
 applications that required the video worked fine.I'm not sure what I am missing by not having the whole package installed
but at least the camera works as it should.

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jfillian

 
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