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Can't open my Vista DVD case?!

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Mike Hunt - 25 Feb 2007 14:59 GMT
Just bought Vista and have spent the last 20 minutes trying to open the DVD
box!!! What's the secret? Or am I just dumb or something?
canixs - 25 Feb 2007 15:07 GMT
If you see the small red tab on top of the box.  Then just hold the box and
pull that red tab.
> Just bought Vista and have spent the last 20 minutes trying to open the
> DVD
> box!!! What's the secret? Or am I just dumb or something?
Mike Hunt - 25 Feb 2007 16:50 GMT
> If you see the small red tab on top of the box.  Then just hold the box and
> pull that red tab.

Grrr! That red tab broke off when I pulled on it. I ended up getting it
open by prying one of those side tab thingy's with a knife. Could have cut
myself too. This reminds me of the time I was trying to open an Intel cpu
case and the cpu went flying in the air and landed on the kitchenb counter.
Looked at the cpu and all looked ok. Installed the cpu and it shorted my
mb. Took out cpu and looked closer with magnifying glass and it had a bent
pin from landing on the counter. Straightened pin and had to order a new
friggin' mb. Luckily Asus fixed the shorted mb for free but it still cost
me $20.00 to ship it to Asus and had to spend $200.00 on a new mb in the
mean time. Thus, is the story of how I ended up with two computers. These
companies need to come up with more user friendly packaging before someone
sues their a.s for cut fingers and damaged hardware.
Adam Albright - 25 Feb 2007 17:50 GMT

>This reminds me of the time I was trying to open an Intel cpu
>case and the cpu went flying in the air and landed on the kitchenb counter.
>Looked at the cpu and all looked ok. Installed the cpu and it shorted my
>mb. Took out cpu and looked closer with magnifying glass and it had a bent
>pin from landing on the counter. Straightened pin and had to order a new
>friggin' mb.

That's a funny story.

I got one too. Many moons ago before I started building my own boxes I
ordered a Dell box. To make a long story short they only put half the
memory in that I paid for. So I call them up and almost beg, can't you
just send me the missing memory stick? They say oh no, can't do that,
but our service is so good, we'll send one of our "techs" out to put
it in for you. I say, ok fine.

Couple days latter some young kid barely out of high school shows up.
I take him into my den where my new Dell was. I sit back and watch. I
should mention at this point this Dell model had a Bezel cover plate
on the front that had to be removed before you could take off the side
panel to get at the motherboard and other insides. The Bezel was held
in place by a several friction clips. To get the bezel off you had to
both pull and push just right. I already figured it out when checking
the memeory. Apparenlty this kid didn't know how.

For the next 15 minutes he tries and tries and at best just gets one
corner of the bezel off and in the process of forcing it bends the
bezel's clips out of shape. I'm more laughing inside then sympathic
since I offered several times to do it for him and he kept refusing.

He gives one big final pull, does manage to get the Bezel off and in
the process I see blood gushing from his middle finger and onto my
brand new carpeting. Grrrr!

I give the kid a towel, the bleeding stops, he gives me the memory
stick and he's on his way.

Corporate America, you got to love it. It would have cost them maybe
$3 in UPS charges to send me the memory stick. Now they probably got
some kid who's going to file a workmen's compensation claim.
Andyistic - 26 Feb 2007 03:26 GMT
Just another reason out of many to hate large businesses.
Small companies (the kind with no franchises) are so much better when it
comes to service.

          -- Andy

>>This reminds me of the time I was trying to open an Intel cpu
>>case and the cpu went flying in the air and landed on the kitchenb
[quoted text clipped - 37 lines]
> $3 in UPS charges to send me the memory stick. Now they probably got
> some kid who's going to file a workmen's compensation claim.
Richard Urban - 25 Feb 2007 15:07 GMT
Hammer and chisel? Chainsaw? Hot knife. Give it to your local shop lifter
for assistance?

In the past I have received a very nasty gash on my wrist that needed 12
stitches because of the way a product was packaged. It was a DVD video. I
should have used the chainsaw.

Signature

Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

> Just bought Vista and have spent the last 20 minutes trying to open the
> DVD
> box!!! What's the secret? Or am I just dumb or something?
Alan - 25 Feb 2007 15:07 GMT
Cute nick you have, 'Mike.' It takes me back a long, long time.  :>

       Alan

> Just bought Vista and have spent the last 20 minutes trying to open the
> DVD
> box!!! What's the secret? Or am I just dumb or something?
MICHAEL - 25 Feb 2007 15:18 GMT
1982?

I was 14 at the time, and to a dumb teenager,
"Porky's" was the funniest thing ever.

-Michael

> Cute nick you have, 'Mike.' It takes me back a long, long time.  :>
>
[quoted text clipped - 3 lines]
>> DVD
>> box!!! What's the secret? Or am I just dumb or something?
Alan - 25 Feb 2007 15:37 GMT
That name -- Mike Hunt -- predates '"Porky's" from 1982 by many years,
Michael.

My friends and I were using it back in the 50's. And I bet it was around a
lot longer than that.  :>

       Alan

> 1982?
>
[quoted text clipped - 10 lines]
>>> DVD
>>> box!!! What's the secret? Or am I just dumb or something?
MICHAEL - 25 Feb 2007 15:46 GMT
"Porky's" was probably based on you and your friends.  ;-)
It was about some silly high school kids back in the 50s.

Take care,

Michael

> That name -- Mike Hunt -- predates '"Porky's" from 1982 by many years,
> Michael.
[quoted text clipped - 18 lines]
>>>> DVD
>>>> box!!! What's the secret? Or am I just dumb or something?
Alan - 25 Feb 2007 16:06 GMT
Oops!!  :>

       Alan

> "Porky's" was probably based on you and your friends.  ;-)
> It was about some silly high school kids back in the 50s.
[quoted text clipped - 25 lines]
>>>>> the DVD
>>>>> box!!! What's the secret? Or am I just dumb or something?
Rocco Moe - 25 Feb 2007 15:11 GMT
If you have any young children at home, ask them to open it ;-)

> Just bought Vista and have spent the last 20 minutes trying to open the
> DVD
> box!!! What's the secret? Or am I just dumb or something?
NoStop - 25 Feb 2007 15:23 GMT
> Just bought Vista and have spent the last 20 minutes trying to open the
> DVD box!!! What's the secret? Or am I just dumb or something?

And some Windoze fanboys around here say that Linux is hard to install. :-)

Cheers.

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The "Wow" starts now.
http://www.youtube.com/watch?v=KyLqUf4cdwc&eurl=

Scott - 25 Feb 2007 16:07 GMT
>Just bought Vista and have spent the last 20 minutes trying to open the DVD
>box!!! What's the secret? Or am I just dumb or something?

I actually tried prying off the front plastic snap thingy that holds
the inside in the outer case out (it's on the right front around the
middle of the box and has a corresponding one on the back).

After a few minutes I realized this wasn't working, Or if it did, I'd
break the damn box.

I'd seen the red tab but I couldn't quite get the gist of it at first
since it looked like pulling it would remove that authenticity label.

But in frustration, I pulled it and damn near dropped the DVDs on the
floor. :0)

Oh you do have to remove the tape on the side first, before attempting
al that other stuff. ;-)

I'm glad I'm not the only person who found the packaging a challenge.

Frankly they could have knocked $10.00 of the price and put it in more
conventional packaging if you ask me.....

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Adam Albright - 25 Feb 2007 16:10 GMT
>Just bought Vista and have spent the last 20 minutes trying to open the DVD
>box!!! What's the secret? Or am I just dumb or something?

It isn't you. Its a stupid design. It slides out from the corner where
that little red tape is on the top. The idiot that designed this
should be taken out in the parking lot and shot. You're not suppose to
start cursing Micosoft until after you try to install Vista. With this
packaging you may start cursing them trying to open the software.

Here's how to open it:

Hold package in one hand standing it upright. Look very closely at the
top edge of the clear plastic where the bar code is affixed. You
should feel or if your lucky see a very tiny little bumb in the
plastic that's maybe raised about a 64th of a inch. Get you finger
nail under this little raised edge and gently push up and sideways at
the same time towards the curved corner. Once it moves just a little
it then is easy to open the rest of the way.

Now the real fun begins. <wink>
dev - 25 Feb 2007 16:53 GMT
/Mike Hunt/ said:
> Just bought Vista and have spent the last 20 minutes trying to open the DVD
> box!!! What's the secret? Or am I just dumb or something?

^ I know your pain.^  The sealing tape on the edge must first be pulled
off.  THEN the innards will pivot easily, revealing the tray inside.
With low light, and marginal sight, I hosed the case before discovering
the tape. -(  If someone wants to donate their surplus, uncracked case,
send it along...
Miggymeister - 29 May 2008 00:14 GMT
Seriously, I have been working with this new laptop (pre-installed
Vista) and pre-installed Microsoft Office Home and Student 2007 which I
paid $149 for the actual disk and case.

Now I need the product code or I can't work any longer since it just
gives you 25 sign on's before cutting you off. I can't get the dang
case opened.  I tried the red tag tip but it just snapped off.

I am REALLY starting to get FED UP!  I have spent HOURS on retrieving
info from former crashed computer, $$$$ on recovery programs and these
cases you can't even open.

There is a number I can barely read on the end of the case but it is 26
digits long with the spaces included and only 22 digits long without the
spaces.

I can't TAKE anymore.

I swear to GOD, this is why the economy is sinking.  We're all at home,
spending hours staring and typing on keyboards instead of outdoors,
enjoying life.

I FINALLY understand the book of Revelations.  Bill Gates is the
anti-Christ and Vista is the beast!

Should I just back over this thing with my car since all I need is a
piece of paper inside that has 25 digits somewhere on it????????

I just spent $60 on a manicure for job interview. So help me if I snap
one of these things off, Bill Gates is going to suffer my wrath.  I
already hate him with a passion after these past two months of RUINING
MY LIFE!

Can anyone help?  I have googled every spot I know. Thanks, Mig.

Signature

Miggymeister

http://forums.techarena.in

Bob Knowlden - 29 May 2008 01:40 GMT
http://gizmodo.com/351518/vista-box-needs-instructions-to-open

I quote:

The Windows Vista box opens with a swing-out section that holds your DVD
and manuals. The box has two security seals that need to be cut or removed
before it can be opened. To open the box 1. On the top of the box, cut along
the grooves on either side of the Microsoft Certificate of Authenticity
label. 2. Peel the red tabbed label off the front of the box and discard. 3.
Holding the box with the Windows logo facing you, grasp the red tab on the
top of the box, and pull it to the right to open the box as shown here.

I always make a backup copy of the installation disk, and use it rather than
the original. The backup lives in a regular CD case.

Best of luck.

Return address scrambled. Replace nkbob with bobkn.

> Seriously, I have been working with this new laptop (pre-installed
> Vista) and pre-installed Microsoft Office Home and Student 2007 which I
[quoted text clipped - 30 lines]
>
> Can anyone help?  I have googled every spot I know. Thanks, Mig.
C.B. - 29 May 2008 03:29 GMT
> Seriously, I have been working with this new laptop (pre-installed
> Vista) and pre-installed Microsoft Office Home and Student 2007 which I
[quoted text clipped - 30 lines]
>
> Can anyone help?  I have googled every spot I know. Thanks, Mig.

    The retail edition of Vista Ultimate I purchased had the product code
on a sticker on the outside of the case. Nevertheless, I fooled around for
about fifteen minutes trying to open the case. I resolved the issue with a
hammer. I then had no problem retrieving the disk for use.
    Many of you will, of course, say that my method was ill-advised and/or
ignorant. In defense of my actions I can only say the design of the case was
ill-advised and ignorant. Why Microsoft would sell a product in such a
ridiculous and poorly designed container is beyond my comprehension.

C.B.

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It is the responsibility and duty of everyone to help the underprivileged
and unfortunate among us.

Nonny - 29 May 2008 03:39 GMT
>    The retail edition of Vista Ultimate I purchased had the product code
>on a sticker on the outside of the case. Nevertheless, I fooled around for
[quoted text clipped - 4 lines]
>ill-advised and ignorant. Why Microsoft would sell a product in such a
>ridiculous and poorly designed container is beyond my comprehension.

All you needed to do was pull the little red tab to open it.

The "guts" is on a hinge.
C.B. - 29 May 2008 06:35 GMT
>>    The retail edition of Vista Ultimate I purchased had the product code
>>on a sticker on the outside of the case. Nevertheless, I fooled around for
[quoted text clipped - 10 lines]
>
> The "guts" is on a hinge.

    In all due respect, I have a question for you. Do you always assume
people are stupid? You incorrectly assume I didn't try the obvious method of
opening the container. You incorrectly assume I didn't investigate all other
meaningful methods of opening the container. You incorrectly assume the
containers offered in February of 2007 have the same characteristics of the
later containers. Fifteen minutes is long enough to attempt to open a poorly
designed container. The fact of the matter is this; it wouldn't open. It's
time to get out the hammer.
    You also incorrectly assumed I couldn't delete files in the Recycle Bin
using Disk Cleanup because I neglected to check the box next to it. Wrong
again. Jesus, do you think you're the only person with common sense or a
level of intelligence above that of a slug? It's time for you to come down
from your pedestal.
    After reading several of your posts I've come to the conclusion that
your normal disposition is that of a condescending know it all who can't
control the urge to belittle people for no reason whatsoever. Thank God I
won't have to see any more of your posts.

C.B.
Adam Albright - 29 May 2008 04:03 GMT
>> Seriously, I have been working with this new laptop (pre-installed
>> Vista) and pre-installed Microsoft Office Home and Student 2007 which I
[quoted text clipped - 41 lines]
>
>C.B.

It foretold what was inside. An ill-advised, poorly designed, half way
tested, sluggish operating system with lots of hype and promise but
actually short on substance.

For what's it's worth I have yet to meet anyone that easily opened the
retail package the first time around. I didn't use a hammer, but I was
getting close. ;-)
Chris Game - 29 May 2008 09:50 GMT
> I just spent $60 on a manicure for job interview.

LOL! Only in America...

Signature

Chris Game

'Calm down -- it's only ones and zeros.'

HeyBub - 29 May 2008 14:38 GMT
> Seriously, I have been working with this new laptop (pre-installed
> Vista) and pre-installed Microsoft Office Home and Student 2007 which
[quoted text clipped - 30 lines]
>
> Can anyone help?  I have googled every spot I know. Thanks, Mig.

The design of the case was chosen to weed-out those who are not competent to
deal with the contents - much like child-proof caps on prescription
medicines.

While the design may have worked to some extent, no project ever achieves
100% of its goals.
C.B. - 29 May 2008 19:39 GMT
                     <snip>

> The design of the case was chosen to weed-out those who are not competent
> to deal with the contents - much like child-proof caps on prescription
> medicines.
>
> While the design may have worked to some extent, no project ever achieves
> 100% of its goals.

HeyBub,

    OK. I understand now. Thanks for the clarification. Does a hammer count
as an ordinary method of opening the container? If not, I'll uninstall Vista
and go back to XP.
    I'll await your reply before I make any changes. I value your insight
and will act accordingly.  : )

C.B.

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and unfortunate among us.

 
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