Windows Forum / Windows Vista / General Topics / February 2010
Procedure Entry Point error after restoring Vista partition
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MrMoose2 - 26 Jan 2008 05:42 GMT Hello all, I have a dual boot machine with XP and Vista. I attempt to use Ghost to backup the two partitions individually. When I restore them, Selecting the Vista partition from BootMgr starts Vista, but when I log in, I get the following error:
Title Bar: Rundll32.exe Entry Point Not Found Dialog: The procedure entry point SdbGetAppCompatDataSize could not be located in the dynamic link library apphelp.dll.
This is soon followed by other errors and a "Your user profile was not loaded correctly"...
I used BCDedit to look at the BCD tables - they appear as they should. I've tried the Vista boot disk to repair startup prolems, no help. I've banged my head on the wall for awhile and not made any progress....
The XP partition (Drive C:) is where the BCD info resides. Vista is drive D:. Normally, when Vista boots, it switches these two drive letters making Vista C: and XP D:. I'm wondering if that drive letter switching is not happening after the Vista partition restore anymore or ?
Any help would be greatly appreciated. Thanks!
Rick Rogers - 26 Jan 2008 11:38 GMT Hi,
First, are you using the right version of Ghost? Older ones are not compatible with Vista and will destroy the image.
Second, as to the error message, it means that either a) the library file (apphelp.dll) cannot be found where it is expected to be, b) the file is not the correct version and the subroutine that rundll32 is trying to load does not exist or is not at the correct line in the file or c) the file is damaged and the routine cannot be accessed. The problem has nothing to do with the boot configuration, it has everything to do with a routine used during the user logon. It could be a system routine, or one added by the installation of a program or service to the system.
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Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com
> Hello all, > I have a dual boot machine with XP and Vista. I attempt to use Ghost to [quoted text clipped - 23 lines] > > Any help would be greatly appreciated. Thanks! Pensionada - 04 Feb 2008 14:17 GMT Sorry for interfering, but I have exactly the same problem and error messages. However, I used Acronis TrueImage 11. In our situation, we just bought 10 new identical systems: installed one system (dual-boot XP and Vista) and made a backup (from Vista) on an external disc. Then, we restored to a new, blank computer. XP works fine, but Vista gives the errors mentioned before.
Can you please advise what to do, other than re-installing and all its applications.
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Pensionada - 04 Feb 2008 14:33 GMT Following my previous posting: the problem may have to do with the weird behavior of the drive letter as was also reported before. The 2nd error message says it cannot load the module at C:\windows\etc. However, C is where XP resides, not Vista ....
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test100 - 17 Aug 2008 20:56 GMT I had the same problem and I think my solution will fix it.
****PROBLEM**** ===============
First off, I have a dual boot of XP and Vista. I first installed XP on drive C: then installed Vista on drive D:. I then imaged my whole hard drive with Acronis True Image Home V11. When I restored the image and try to load Vista, I get the following problem in a dialog.
Title Bar: Rundll32.exe Entry Point Not Found Dialog: The procedure entry point SdbGetAppCompatDataSize could not be located in the dynamic link library apphelp.dll.
****SOLUTION**** ================
- After re-imaging, Log into Vista, and avoid any dialogs that say restart the system. - Open "regedit". - Go to "KEY_LOCAL_MACHINE\SYSTEM\MountedDevices". - Then rename "\DosDevices\D:" to "\DosDevices\CTemp:". - Then rename "\DosDevices\C:" to "\DosDevices\D:". - Then rename "\DosDevices\CTemp:" to "\DosDevices\C:". - Restart system and log back into Vista, it should work now. - I found the solution from the following website. (http://www.vistax64.com/vista-installation-setup/131636-vista-64-dual-boot-chang ing-drive-letter.html)
Basically, what's happening was when you originally had the dual boot system working, both the window systems renamed the primary drive. When you log into XP or Vista, they say their primary is C:, even though Vista's primary physical drive is in D:. Also, if you look into the drive C: when you're in XP or Vista, the system files are related to the loaded OS. However, when you re-image the hard drive with the dual boot, Vista will now say the primary drive is still C:, but if you actually look into C:, it has the XP OS system files, not the Vista's OS system files. So the solution above will correct this problem.
 Signature test100
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test100 - 17 Aug 2008 21:02 GMT I had the same problem and I think my solution will fix it.
****PROBLEM**** ===============
First off, I have a dual boot of XP and Vista. I first installed XP on drive C: then installed Vista on drive D:. I then imaged my whole hard drive with Acronis True Image Home V11. When I restored the image and try to load Vista, I get the following problem in a dialog.
Title Bar: Rundll32.exe Entry Point Not Found Dialog: The procedure entry point SdbGetAppCompatDataSize could not be located in the dynamic link library apphelp.dll.
****SOLUTION**** ================
- After re-imaging, Log into Vista, and avoid any dialogs that say restart the system. - Open "regedit". - Go to "KEY_LOCAL_MACHINE\SYSTEM\MountedDevices". - Then rename "\DosDevices\D:" to "\DosDevices\CTemp:". - Then rename "\DosDevices\C:" to "\DosDevices\D:". - Then rename "\DosDevices\CTemp:" to "\DosDevices\C:". - Restart system and log back into Vista, it should work now. - I found the solution from the following website. ('Vista 64 dual boot changing drive letter - Vista Forums' (http://tinyurl.com/6p4eqb))
Basically, what's happening was when you originally had the dual boot system working, both the window systems renamed the primary drive. When you log into XP or Vista, they say their primary is C:, even though Vista's primary physical drive is in D:. Also, if you look into the drive C: when you're in XP or Vista, the system files are related to the loaded OS. However, when you re-image the hard drive with the dual boot, Vista will now say the primary drive is still C:, but if you actually look into C:, it has the XP OS system files, not the Vista's OS system files. So the solution above will correct this problem.
 Signature test100
Pensionada - 18 Aug 2008 09:25 GMT Hey Test100, thank you for your suggestion.
I guess that my problem was probably slightly different, but I solved it using the following steps:
- Copy NTLDR, NTDETECT and BOOT.INI to the root section of all partitions. - Using Vistabootpro 3.3:
- (system bootloader screen) select Vista bootloader; select all drives - Force install and click Install bootloader. Hope that this may help others.
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Neo_2141 - 15 Feb 2010 09:44 GMT I obtained an error reading "The procedure entry point SHRegGetValueW could not be located in the dynamic link library SHLWAPI.dll." while running iesetup.exe. I recently re-installed Windows XP on my system. I created a small partition for my Widows files and it got labeled "C:" The remainder of the hd was labeled "F:"(I have two optical drives that were called D: & E:) I am accustom to C: being the majority of my hd space to be. Will changing the letters help with this error message?? Thanks in advance
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