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Windows Forum / Windows Vista / General Topics / May 2008SP1 seems to have broken WMP 11
I can't run WMP11 more than a few moments before it crashes. Didn't have this much trouble with it, pre SP1. Thanks AGAIN, MicroSux!!! Perhaps you could post the details of the crash from the event logs and someone may be able to help you fix the problem.  SignatureKerry Brown MS-MVP - Windows Desktop Experience: Systems Administration http://www.vistahelp.ca/phpBB2/ >I can't run WMP11 more than a few moments before it crashes. Didn't have >this much trouble with it, pre SP1. Thanks AGAIN, MicroSux!!! > Perhaps you could post the details of the crash from the event logs > and someone may be able to help you fix the problem. thanks, Kerry, I'll open it up again and give that a try. dave > Perhaps you could post the details of the crash from the event logs > and someone may be able to help you fix the problem. Problem signature: Problem Event Name: APPCRASH Application Name: wmplayer.exe Application Version: 11.0.6001.7000 Application Timestamp: 47919356 Fault Module Name: wmpeffects.dll Fault Module Version: 11.0.6001.7000 Fault Module Timestamp: 4791a811 Exception Code: c0000094 Exception Offset: 000116e1 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 It took a mere 10 seconds for it to crash. dave Do you happen to have the Slacker Player on your system? I understand that can potentially cause this sort of problem. SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- >> Perhaps you could post the details of the crash from the event logs and >> someone may be able to help you fix the problem. [quoted text clipped - 19 lines] > > dave After further investigation, I think I'm accurate in my question below. If you do have a DMP file for this crash, though, I would enjoy looking at it - if you could put that DMP file (found via the Problem Reports and Solutions Center control panel) up on a site such as yousendit or megaupload or any other place I can get at it, that would be great. SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- > > Do you happen to have the Slacker Player on your system? I understand [quoted text clipped - 23 lines] >> >> dave > After further investigation, I think I'm accurate in my question below. If > you do have a DMP file for this crash, though, I would enjoy looking at it - [quoted text clipped - 3 lines] > > thanks, I'll do that tomorrow and let u know the location. dave Any updates on this? I suspect that there's a piece of code in Windows which doesn't adequately guard against the corrupt data that Slacker is supplying, and I'd love to help get that fixed. This would still fail - looks like a bug in Slacker - but it should be possible to simply make WMP fail to play the file as opposed to crash after Slacker gives WMP bogus data. =) SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- >> After further investigation, I think I'm accurate in my question below. >> If you do have a DMP file for this crash, though, I would enjoy looking [quoted text clipped - 5 lines] > > dave > After further investigation, I think I'm accurate in my question below. If > you do have a DMP file for this crash, though, I would enjoy looking at it - [quoted text clipped - 3 lines] > > Problem Event Name: APPCRASH Application Name: wmplayer.exe Application Version: 11.0.6001.7000 Application Timestamp: 47919356 Fault Module Name: wmpeffects.dll Fault Module Version: 11.0.6001.7000 Fault Module Timestamp: 4791a811 Exception Code: c0000094 Exception Offset: 000116e1 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 does that help? dave Right, that's the same data as you posted before, actually - it's very helpful. At this point it would be most helpful to get the DMP crash file produced when you actually hit this crash. This should be a 8-30MB file that is created when you crashed. =\ SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- >> After further investigation, I think I'm accurate in my question below. >> If you do have a DMP file for this crash, though, I would enjoy looking [quoted text clipped - 21 lines] > > dave > After further investigation, I think I'm accurate in my question below. If > you do have a DMP file for this crash, though, I would enjoy looking at it - [quoted text clipped - 3 lines] > > another crash report show ntdll.dll was faulted when wmp11 crashed Right, it would seemingly crash there after Slacker's AAC codec corrupts memory. Once that memory is corrupted, it could crash anywhere. I expect you will continue to crash until Slacker is completely off the system. =\ SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- >> After further investigation, I think I'm accurate in my question below. >> If you do have a DMP file for this crash, though, I would enjoy looking [quoted text clipped - 3 lines] >> > another crash report show ntdll.dll was faulted when wmp11 crashed > Right, it would seemingly crash there after Slacker's AAC codec corrupts > memory. Once that memory is corrupted, it could crash anywhere. [quoted text clipped - 3 lines] > > ah, thanks, i was thinking that the subsequent crashes were happening due to not rebooting after the first one, but that was just my guess, as I am not familiar with how Vista handles those problems, as compared to earlier Windows versions which obviously needed to be rebooted after a program crash to recover some stability. If I remove slacker, would you expect that running slacker from within a browser will eliminate slacker-induced issues? Dave > Do you happen to have the Slacker Player on your system? I understand that > can potentially cause this sort of problem. > > yup, in fact it's on as I am typing. I will remove it tomorrow and see if it helps, as i can always run slacker from within FF. thanks for the tip... dave hi there, i have the same problem as david has. windows media player is not working at all with any type of media file. i dont know how to handle such situation. i use jetaudio player instead of WMP, that is also not working at all. please suggest me in simple language. i dont understand the IT pro language at all. thanks When you click the "Web Help" button on the Error dialog, what URL does that take you to? What changed on your system before this broke? SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- > > hi there, i have the same problem as david has. windows media player is [quoted text clipped - 4 lines] > all. please suggest me in simple language. i dont understand the IT pro > language at all. thanks > I can't run WMP11 more than a few moments before it crashes. Didn't > have this much trouble with it, pre SP1. Thanks AGAIN, MicroSux!!! Reformat your Computer And install Open Source Linux Ubuntu 7.10 RTW, Just FYI. > Reformat your Computer And install Open Source Linux Ubuntu 7.10 RTW, > Just FYI. Moron. get a life David;656139 Wrote: > I can't run WMP11 more than a few moments before it crashes. Didn't > have this much trouble with it, pre SP1. Thanks AGAIN, MicroSux!!! I am using SP1 and my WMP 11 works fine. SignatureKingOfChaos > David;656139 Wrote: > [quoted text clipped - 5 lines] > > good for you! Like that is useful information?? I'm sure there are Vista installations where WMP works and some where it doesn't. Yeah, as was later pointed out, he was running a broken third party component that was feeding bad data to the player. Removing that should have made the problem go away. The majority of player issues I'm aware of are caused by bogus/broken third party filters. So if you're on a clean system, you would be much less likely to run into issues. =\ SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- > > David;656139 Wrote: >> I can't run WMP11 more than a few moments before it crashes. Didn't >> have this much trouble with it, pre SP1. Thanks AGAIN, MicroSux!!! > > I am using SP1 and my WMP 11 works fine. |
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