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Windows Forum / Windows Vista / General Topics / May 2008The request could not be performed because of an I/O device error
My thumb drive (or Samsung MP3 player) stores some important data I can no longer retrieve. Windows OS detects the plugged-in drive but when I click on assigned letter, the error is: E: is not accessible. The request could not be performed because of an I/O device error It happened after I plugged it into somebody's MAC, created a new folder and copied some content in there. However, I never had problems using the thumb drive with my own MAC. Anyway, I do not want to format it and Fix Errors did not work. What should I do now? Please recommend. I need to somehow get that data. Thanks PS Somebody recommended me to force mount my drive on a Linux machine with Samba installed. I do not have Linux available yet. So in a meantime maybe there is another fix? >My thumb drive (or Samsung MP3 player) stores some important data I >can no longer retrieve. Windows OS detects the plugged-in drive but [quoted text clipped - 15 lines] >with Samba installed. I do not have Linux available yet. So in a >meantime maybe there is another fix? Your data is probably fine... just dumb Windows not seeing or being able to access the drive under E anymore. See if Windows "sees" the drive under Disk Management in control panel. If yes, see if it will let you change the drive letter assignment, then see if that gets you over the bump. Try something higher like X or Y if you're not already using those drive letters. Once you can access your data, BACK IT UP! If all else fails plug your MP3 player into another computer, and copy all your files there then burn a CD or DVD and then use that to restore to your Windows PC. > My thumb drive (or Samsung MP3 player) stores some important data I > can no longer retrieve. Windows OS detects the plugged-in drive but [quoted text clipped - 15 lines] > with Samba installed. I do not have Linux available yet. So in a > meantime maybe there is another fix? I move my thumb drive from my MacBook to PCs all the time and create folders, delete stuff, etc. from either system(s) with no problem. I have noticed that on every Vista machine, Vista wants to scan my thumb drive first. This doesn't happen in any other Windows OS. I always say "no" of course. Perhaps you allowed Vista to scan and "fix" your thumb drive. So, let's determine if the drive is at fault or the data is just corrupted. Attach the thumb drive to your Mac. 1. If it can be seen: Copy the data to the hard drive and burn to a CD/DVD-R. Make sure you use a burning format that works in both Mac and Windows. Toast gives you this option; if you don't have third-party burning software you'll need to research whether OS X's built-in burning capability will do this. Once you have the data safely off the thumb drive, take it to a PC and format it. Now copy the data from the CD/DVD-R to the thumb drive. Don't ever let Vista "fix" your thumb drive again. 2. If the thumb drive can't be seen on the Mac, then it has died. The only way to get data off a dead thumb drive is to send it to a professional data recovery company like Drive Savers (my preference) or Seagate Data Recovery. I don't know if the recovery prices Drive Savers charges are different for flash drives as opposed to hard drives, but you can figure on something like $500-$3,000. Only you know if this data is worth spending that kind of money. I understand that some insurance companies are now covering data recovery charges so check with yours. Drive Savers - http://www.drivesavers.com Seagate Data Recovery Services - https://www.seagatedatarecovery.com/ Malke  SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! > > My thumb drive (or Samsung MP3 player) stores some important data I > > can no longer retrieve. Windows OS detects the plugged-in drive but [quoted text clipped - 53 lines] > Elephant Boy Computerswww.elephantboycomputers.com > Don't Panic! On Windows my drive is assigning the letter fine. Changing drive letter will not fix anything. I tried different PCs. However, Windows does not even see that the file system of my drive is NTFS. But the device name is read correctly. On MAC device is not showing up at all. I think the data is fine but no Windows or Mac can read it. Spending hundred of dollars for recovering seems expensive procedure. Besides, what can they do what I cannot (at least in a long run)? Thank you for any additional support. > On Windows my drive is assigning the letter fine. Changing drive > letter will not fix anything. I tried different PCs. However, Windows [quoted text clipped - 5 lines] > what can they do what I cannot (at least in a long run)? > Thank you for any additional support. I never suggested changing the drive letter. Either try data recovery software, or send the drive to a professional company (and they can do quite a bit you can't), or call it a day and forget about it. Thumb drives are great but they are too fragile to use as a permanent backup solution. You've just found this out the hard way. I don't think this is a Vista issue. Here are some links to various programs. I use Easy Recovery Pro, but it is expensive. People whom I respect have recommended R-Studio and Restoration. YMMV. http://www3.telus.net/mikebike/RESTORATION.html PCInspector File Recovery - http://www.pcinspector.de/file_recovery/welcome.htm Executive Software ?Undelete? - http://www.undelete.com/undelete/undelete.asp R-Studio - http://www.r-tt.com/ File Scavenger - http://www.quetek.com/prod02.htm Ontrack's EasyRecovery - http://www.ontrack.com/software/ Malke SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! >> > My thumb drive (or Samsung MP3 player) stores some important data I >> > can no longer retrieve. Windows OS detects the plugged-in drive but [quoted text clipped - 63 lines] >what can they do what I cannot (at least in a long run)? >Thank you for any additional support. Your experience should at least teach you an important lesson. BACKUP. You didn't and because you didn't you were throwing the dice every time you used your thumb drive. Any data storage device will in time fail. It isn't a question of if it will fail, rather WHEN it will fail because surely sooner or later it will. That's why you make backups. You didn't, you lose. Sorry, but that's just how it is. If I were to hazard a guess as to what happened, fair chance your "thumb" drive, really nothing but a rewritable memory stick got zapped by static electricity. That will kill it for sure. >>>Besides, what can they do what I cannot (at least in a long run)?<<< The below link is only "one" example. They are some labs that cost thousands of dollars to build. For many the price is to costly for repair, but for some and especially some company's, price is no issue when it could cost them thousands for loss of data. http://free-backup.info/how-is-a-hard-drive-recovery-done.html SignatureAll the best, SG Is your computer system ready for Vista? https://winqual.microsoft.com/hcl/ Want to keep up with the latest news from MS? http://news.google.com/nwshp?tab=wn&ned=us&topic=t Just type in Microsoft >> > My thumb drive (or Samsung MP3 player) stores some important data I >> > can no longer retrieve. Windows OS detects the plugged-in drive but [quoted text clipped - 68 lines] > what can they do what I cannot (at least in a long run)? > Thank you for any additional support. > >>>Besides, what can they do what I cannot (at least in a long run)?<<< > [quoted text clipped - 83 lines] > > what can they do what I cannot (at least in a long run)? > > Thank you for any additional support. I tried all of the recovery software and only some of them detect the drive but NONE of them can access/read data. Does it mean I either have to pay a lot for professional recovery or lose data for good? What could have happened with my drive? Thanks. >I tried all of the recovery software and only some of them detect the >drive but NONE of them can access/read data. >Does it mean I either have to pay a lot for professional recovery or >lose data for good? >What could have happened with my drive? >Thanks. Your Flash drive seems to have died. YOU goofed in not backing up any data you had on it. Learn your lesson so it doesn't happen to you again. If you want to blame somebody, find a mirror and gaze into it. The reflection of the person you see is who's responsible for this happening. Clear enough? The lesson to be learned, which you haven't seemed to have learned yet is if your data is important to you, then take the time to back it up on a regular basis so you won't lose it like you apparently did. I'm not trying to be mean, I'm trying to WAKE YOU UP to the realities of how computers work. They're just machines. All machines in time fail. No place is this more obvious that Flash drives who's memory can fail or hard drives that can without notice or warning fail from any number of mechanical reasons. You rolled the dice in not backing up, and you got snake eyes. If it is any comfort, most everyone at one time or another fails or forgets to backup something really near and dear to him and loses it. That is why getting into the habit of routine backing up can not be over stressed. As far as professional recovery, the cost rarely justifies the considerable expense and this method is generally reserved for businesses that might be trying to recover one of a kind documents, not practical for individuals in most cases. Hi Vunet, I really don't know my friend what could have happen to your drive. As for recovery, you only have as it appears to be two choices. Professional recovery or bite the bullet and take your loss. Wish I had I better answer for you, but I don't. Maybe someone can jump in here and be able to help you, so keep checking this thread for awhile. SignatureAll the best, SG Is your computer system ready for Vista? https://winqual.microsoft.com/hcl/ Want to keep up with the latest news from MS? http://news.google.com/nwshp?tab=wn&ned=us&topic=t Just type in Microsoft >> >>>Besides, what can they do what I cannot (at least in a long run)?<<< >> [quoted text clipped - 105 lines] > What could have happened with my drive? > Thanks. >> >>>Besides, what can they do what I cannot (at least in a long run)?<<< >> [quoted text clipped - 105 lines] > What could have happened with my drive? > Thanks. Greetings Vunet, Although I can't suggest what might have happened to your thumb drive (USB Flash drive) I have had success reclaiming data and photographs from dead hard drives (The Master Boot Record was damaged) with 'On Track Easy Recovery Professional' www.ontrack.com. I found that large files of data which spanned across several sectors/ segments? were not recoverable however all the smaller files were recovered. It might be worth a try as you seem to think that the data is still on your thumb drive. Good Luck N1800 |
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