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Windows Forum / Windows Vista / General Topics / May 2008Vista Home Premium Activation Issue
When I purchased Vista Home Premium Upgrade a year ago, I upgraded from XP and did a "clean install" that allowed me to wipe my C drive and start from scratch. I did a 2nd clean install a week ago to start over again after experiencing slow response and wanting to start fresh. I'm now getting an activation notice and when I enter the code, I'm told this version cannot be used for a clean install and that I have to purchase another license. Who can I contact to resolve this issue as I paid for the Vista upgrade and the 1st install a year ago went just fine with no activiation issues? Thank you. You cannot clean-install a Vista Upgrade package - it must always be installed as an upgrade to a previous operating system. You will likely have to restore your system back to it's Windows XP configuration and then do the upgrade again.  SignatureRichard G. Harper [MVP Shell/User] rgharper@gmail.com * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/ * PLEASE post all messages and replies in the newsgroups * The Website - http://rgharper.mvps.org/ > When I purchased Vista Home Premium Upgrade a year ago, I upgraded from XP > and did a "clean install" that allowed me to wipe my C drive and start [quoted text clipped - 8 lines] > 1st > install a year ago went just fine with no activiation issues? Thank you. Did you do it this way? http://www.winsupersite.com/showcase/winvista_upgrade_clean.asp Ramone > When I purchased Vista Home Premium Upgrade a year ago, I upgraded from XP > and did a "clean install" that allowed me to wipe my C drive and start [quoted text clipped - 8 lines] > 1st > install a year ago went just fine with no activiation issues? Thank you. This is the process I used the 1st time and it went well. I thought I used the same steps this time but apparently I did not follow all steps. Any suggestions for a re-install without actually wiping out my drive? I just finished reloading all my apps (took several days) Thanks > Did you do it this way? > [quoted text clipped - 14 lines] > > 1st > > install a year ago went just fine with no activiation issues? Thank you. You may have to activate by phone: http://www.vistax64.com/tutorials/84488-activate-vista-phone.html?ltr=A Your key has been used to activate once and the system doesn't want to allow it again. Hope this helps. Gary Signaturegarysgold Vista Home Premiumx32 SP1 Q6600 Quad Core 2.40 GHz 4 GB Ram 800 MHz Nvidia 8600GTS 256MB 500 GB HD Exp. Index=5.5 Thank you. I will try this option tomorrow and hope it works. > You may have to activate by phone: > http://www.vistax64.com/tutorials/84488-activate-vista-phone.html?ltr=A [quoted text clipped - 4 lines] > Hope this helps. > Gary You may want to have your XP key handy when calling Microsoft. Ramone > Thank you. I will try this option tomorrow and hope it works. > [quoted text clipped - 6 lines] >> Hope this helps. >> Gary Will do. I could go back to 3.1 if I had to as I've kept all of my previous Windows versions (for some strange reason I can't explain). Thank you > You may want to have your XP key handy when calling Microsoft. > [quoted text clipped - 10 lines] > >> Hope this helps. > >> Gary |
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