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Windows Forum / Windows Vista / General Topics / May 2008

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Computer shuts down with no warning, then restarts

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Oogabob - 23 May 2008 21:56 GMT
I am using Vista Ultimate and am on a fairly new computer, does anyone know
what is causing this?
Dustin Harper - 23 May 2008 22:42 GMT
It could be over heating. Do you have plenty of ventilation around the
computer, and make sure the ventilation holes are not blocked? Also, you
might open the case and see if the fans are spinning as they should and the
dust is blown out.

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>I am using Vista Ultimate and am on a fairly new computer, does anyone know
> what is causing this?
Oogabob - 24 May 2008 00:46 GMT
Actually, I have an app that measures the temp of the computer and it is
never anywhere near the limits.  If you need more information please let me
know.

> It could be over heating. Do you have plenty of ventilation around the
> computer, and make sure the ventilation holes are not blocked? Also, you
[quoted text clipped - 3 lines]
> >I am using Vista Ultimate and am on a fairly new computer, does anyone know
> > what is causing this?
Canuck57 - 24 May 2008 01:20 GMT
> Actually, I have an app that measures the temp of the computer and it is
> never anywhere near the limits.  If you need more information please let
> me know.

Could be power.

Many PCs ship with under sized power supplies.  Add a video capture, a
decent non-UM video, second hard drive and you could be pushing the
limits.

Alternatively, load Linux in dual boot, if you have the problem with
Linux, it is certainly hardware.
Dustin Harper - 24 May 2008 18:08 GMT
Rather than dual boot with Linux, you could always try a Linux live CD. Just
burn the ISO to a CD, and boot from that. Simple, and no changes to the
system at all.

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>> Actually, I have an app that measures the temp of the computer and it is
>> never anywhere near the limits.  If you need more information please let
[quoted text clipped - 8 lines]
> Alternatively, load Linux in dual boot, if you have the problem with
> Linux, it is certainly hardware.
Garrett McGowan (MSFT) - 29 May 2008 21:53 GMT
If the computer is doing a soft reboot (versus shutting off completely),
then
you can configure it to display a blue screen rather than automatically
reboot. A stop code should be displayed (e.g. 0x000000A), along with
a related identifier, like IRQL_NOT_LESS_OR_EQUAL.

The first step then is to configure your Startup and Recovery settings.

1) Launch Start -> Control Panel -> System.
2) In the Tasks pane, select 'Advanced system settings'.
3) On the System Properties dialog, click the 'Advanced' tab.
4) Under 'Startup and Recovery', click the 'Settings' button.
5) Under 'System failure', uncheck the 'Automatically restart' button.
6) Click OK on both dialogs to exit.

Now the next time the computer has an error reboot, you should be
presented with a blue screen and error code. Write down the error
code and perform a search online (and/or post the code back in this
thread).

The most typical cause of this type of error is a driver error, though it
could be faulty hardware or improperly seated hardware components.

Cheers,
Garrett McGowan [MSFT Developer International]

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

> Actually, I have an app that measures the temp of the computer and it is
> never anywhere near the limits.  If you need more information please let
[quoted text clipped - 10 lines]
>> >know
>> > what is causing this?
Nonny - 23 May 2008 22:46 GMT
>I am using Vista Ultimate and am on a fairly new computer, does anyone know
>what is causing this?

My crystal ball is at the cleaners right now.  Can you wait until
Monday?
Adam Albright - 23 May 2008 23:19 GMT
>I am using Vista Ultimate and am on a fairly new computer, does anyone know
>what is causing this?

What do you expect, it's Microsoft crap.

After installing SP1 which was suppose to address known issues in
Vista my install of Vista is not more unstable proving Microsoft can
push a pile of crap like Vista out the door knowing it is badly broken
then out do themselves making it worse with SP1. There ought to be a
law. Seriously why isn't there a lemon law for shity software? If
there was Microsoft would go bankrupt.
Ramone - 24 May 2008 01:59 GMT
You need to disable auto restart and try to remember exactly what you are
doing when this happens. When you get the blue screen, write down all the
info. Follow these steps and post again.

http://vistasupport.mvps.org/disable_automatic_restart_to_read_blue_screen_messa
ges.htm


Ramone

>I am using Vista Ultimate and am on a fairly new computer, does anyone know
> what is causing this?
Oogabob - 24 May 2008 05:30 GMT
I did this, double checked it and had two restarts without any blue screen
popping up.  It just seems really random.

> You need to disable auto restart and try to remember exactly what you are
> doing when this happens. When you get the blue screen, write down all the
[quoted text clipped - 6 lines]
> >I am using Vista Ultimate and am on a fairly new computer, does anyone know
> > what is causing this?
 
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