re-installed Ultimate -- remote control wont work anymore..

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

maya - 24 May 2008 18:28 GMT

hi,

I have this remote control, http://www.amazon.com/Windows-Vista-Remote-Control-Receiver/dp/B000ST7QPA

I just re-installed VIsta Ultimate, and now this remote control is not
working anymore.. it was working fine before I did the re-install..
it comes w/no driver, so short of disconnecting and connecting the
transmitter again to a USB port not sure what more I can do.. it used
to work fine not just with Windows Media Center but also with Rhapsody
and other stuff, now it does not work at all... I just put new
batteries in it... when I press a button on the remote the green
light on the remote goes on and the red light on the transmitter also
goes on.. so it's definitely not a battery problem..

(I know there's another, more specialized ng for this question in
microsoft.public.windows.vista hierarchy, but I'm posting thru google
now and can't find that group (posting thru google for now b/c also
have not been able to retrieve all prefs/info (i.e., passwords) for my
news client (Thunderbird..) )

thank you very much..

Reply to this Message

Mark L. Ferguson - 24 May 2008 18:55 GMT

Go to Start/Run, and type DEVMGMT.MSC , highlight the USB Root Hub
device(s), Action menu, "Uninstall", (do Not put a check in 'delete driver')
then Action menu, "scan for hardware changes", to find the device drivers
again automatically.

Signature

Was this helpful? Then click the Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPostAsAnswer
Mark L. Ferguson
.

> hi,
>
[quoted text clipped - 18 lines]
>
> thank you very much..

Reply to this Message

maya - 24 May 2008 19:47 GMT

thank you very much.. there are LOTS of "USB Root Hub" entries.. pls
see screenshot here,
http://www.mayacove.com/misc/ss_usb.gif.. which one? they're all
named the same, this can be confusing..

thank you very much for your help..

On May 24, 1:55 pm, "Mark L. Ferguson"
<MarkLFergu...@discussions.microsoft.com> wrote:

> Go to Start/Run, and type DEVMGMT.MSC , highlight the USB Root Hub
> device(s), Action menu, "Uninstall", (do Not put a check in 'delete driver')
[quoted text clipped - 29 lines]
>
> > thank you very much..

Reply to this Message

Mark L. Ferguson - 24 May 2008 19:51 GMT

It won't hurt to try them all. Windows will replace the driver automatically
when you scan for changes.

Signature

Was this helpful? Then click the Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPostAsAnswer
Mark L. Ferguson
.

> thank you very much.. there are LOTS of "USB Root Hub" entries.. pls
> see screenshot here,
[quoted text clipped - 39 lines]
>>
>> > thank you very much..

Reply to this Message

maya - 24 May 2008 20:36 GMT

ok, so tried the first one.. took for ever, got stuck...both "cancel"
and "ok" buttons were ignored.. had to kill it from Task Mgr.. then
I tried another, same thing happened.... ah yes.. VISTA...;) thank
you very much...

On May 24, 2:51 pm, "Mark L. Ferguson"
<MarkLFergu...@discussions.microsoft.com> wrote:

> It won't hurt to try them all. Windows will replace the driver automatically
> when you scan for changes.
[quoted text clipped - 52 lines]
>
> >> > thank you very much..

Reply to this Message

maya - 24 May 2008 23:26 GMT

called my OEM (they were open today for tech support, believe it or
not....:)

what it was is I had to do what you said not on USB Root Hub but
another item under another list....;) it works now...:)

thank you very much..

> ok, so tried the first one.. took for ever, got stuck...both "cancel"
> and "ok" buttons were ignored.. had to kill it from Task Mgr.. then
[quoted text clipped - 64 lines]
>
> > >> > thank you very much..

Reply to this Message