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Windows Forum / Windows Vista / General Topics / May 2008CANNOT GET NEEDED UPDATE KB938126 TO INSTALL IN VISTA ULTIMATE X64
I have Vista Ultimate 64 bit with SP1. In order for Windows Media Center to work with my Linksys DMA2100 Media Extender I MUST install Windows Update KB938126. Note that I checked the list of updates that is included in SP1 and 938126 is NOT part of SP1. I looked in the list of Installed Updates under Windows Update in Control Panel. KB938126 in NOT in the list. I downloaded the x64 version of KB938126 from Microsoft and ran it, it gives me a message "this update does not apply to your system." For grins I also downloaded the x86 version of update KB938126 and it also says "this update does not apply to your system." I also tried manually unpacking the download and then trying to install the .CAB from the command line. I didn't get any errors, but I still don't see KB938126 in the list of INSTALLED UPDATES and my Media Extender still does not work. How do I get this update to install? Open a free Microsoft support request: https://support.microsoft.com/oas/default.aspx?ln=en-us&prid=10300&gprid=436974  SignatureCarey Frisch Microsoft MVP Windows Desktop Experience - Windows Vista Enthusiast --------------------------------------------------------------- I have Vista Ultimate 64 bit with SP1. In order for Windows Media Center to work with my Linksys DMA2100 Media Extender I MUST install Windows Update KB938126. Note that I checked the list of updates that is included in SP1 and 938126 is NOT part of SP1. I looked in the list of Installed Updates under Windows Update in Control Panel. KB938126 in NOT in the list. I downloaded the x64 version of KB938126 from Microsoft and ran it, it gives me a message "this update does not apply to your system." For grins I also downloaded the x86 version of update KB938126 and it also says "this update does not apply to your system." I also tried manually unpacking the download and then trying to install the .CAB from the command line. I didn't get any errors, but I still don't see KB938126 in the list of INSTALLED UPDATES and my Media Extender still does not work. How do I get this update to install? I have and am waiting...... > Open a free Microsoft support request: > https://support.microsoft.com/oas/default.aspx?ln=en-us&prid=10300&gprid=436974 [quoted text clipped - 19 lines] > > How do I get this update to install? Bill Milosz;722375 Wrote: > I have Vista Ultimate 64 bit with SP1. In order for Windows Media Center > to [quoted text clipped - 25 lines] > > How do I get this update to install? Hello Bill, Did you get your KB938126 from this sourtce ? 'Download details: Update for Windows Vista (KB938126)' (http://www.microsoft.com/downloads/details.aspx?FamilyID=af72521d-611c-4eb7-88d3 -55c0a52f4a4a&DisplayLang=en) Signaturet-4-2 Yeah yeah I can DOWNLOAD the patch just fine- it just won't INSTALL!!!! I have TWO Microsoft support issues open on this. Issue SRX1068209466 the technician sent me one email and now does not respond to my replies. I have sent him several emails over the last five days and he is ignoring my email. I opened another issue, SRX1068609946. So far the only suggestion they gave me is to post to the newsgroups. Oh, and check with the manufacturer of my PC, as Microsoft does not support OEM Vista. And this after I SPECIFICALLY TOLD THEM IN MY REQUEST THAT IT IS A RETAIL COPY OF VISTA ULTIMATE INSTALLED ON A DIY SYSTEM. I am getting very frustrated. I have had five Microsoft support cases in the last two months, and of these only ONE was resolved by the technician. The other four, the techs just stopped responding after giving me general advice like "search the KB." > Bill Milosz;722375 Wrote: > > I have Vista Ultimate 64 bit with SP1. In order for Windows Media Center [quoted text clipped - 31 lines] > 'Download details: Update for Windows Vista (KB938126)' > (http://www.microsoft.com/downloads/details.aspx?FamilyID=af72521d-611c-4eb7-88d3 -55c0a52f4a4a&DisplayLang=en) |
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