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Windows Forum / Windows Vista / General Topics / May 2008

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Screen Resolution Poblem

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bobg - 26 May 2008 14:50 GMT
HP Compaq Desktop - Vista Home Premium.
Installed Intel Grapfic update (recomended by Microsoft for SP1
installation.  Sure enough, SP1 appeared for download....and downloaded
successsfully.  Everything working good.  But.......now,  after the computer
has been asleep overnight, when I wake it up, the screen resolution has
dropped from 1280-1024 to 800-600.
Any ideas for a solution?   bobg
Rick Rogers - 26 May 2008 14:57 GMT
Hi,

Some drivers have to be reinstalled after SP1 is applied. Try this with your
intel graphics driver.

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

> HP Compaq Desktop - Vista Home Premium.
> Installed Intel Grapfic update (recomended by Microsoft for SP1
[quoted text clipped - 3 lines]
> resolution has dropped from 1280-1024 to 800-600.
> Any ideas for a solution?   bobg
bobg - 26 May 2008 14:58 GMT
More info.....Intel(R)82945G Express Chipset Family.  This has happened five
times already.

> HP Compaq Desktop - Vista Home Premium.
> Installed Intel Grapfic update (recomended by Microsoft for SP1
[quoted text clipped - 3 lines]
> resolution has dropped from 1280-1024 to 800-600.
> Any ideas for a solution?   bobg
bobg - 26 May 2008 16:45 GMT
Thanks for the response, Rick.  I'm not very sharp with this stuff.  Shall I
remove the Intel driver using the Device Manager and restart?  This update
is listed -as of 5/20/08- in my automatic update list.  I don't have access
to the software anywhere else.

> HP Compaq Desktop - Vista Home Premium.
> Installed Intel Grapfic update (recomended by Microsoft for SP1
[quoted text clipped - 3 lines]
> resolution has dropped from 1280-1024 to 800-600.
> Any ideas for a solution?   bobg
bobg - 26 May 2008 17:02 GMT
I think I just learned how to  "reinstall" the driver using the Device Mgr.
I'll see how it works for a few days and get back to you.   Again, thanks
for the response.  (About 7 or 8 years ago you helped me with a problem my
grandaughter created on my computer).  It's great to have you still helping
us!  bobg  :)

> Thanks for the response, Rick.  I'm not very sharp with this stuff.  Shall
> I remove the Intel driver using the Device Manager and restart?  This
[quoted text clipped - 8 lines]
>> resolution has dropped from 1280-1024 to 800-600.
>> Any ideas for a solution?   bobg
Rick Rogers - 26 May 2008 17:20 GMT
Hi,

Go to HP's support site, look up your model number under the downloads
section and grab the latest driver for the video system. Download to your
desktop and install it. Unless their site recommends that you do so for your
system, there's no need to remove the current version in Device Manager.

Signature

Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

> Thanks for the response, Rick.  I'm not very sharp with this stuff.  Shall
> I remove the Intel driver using the Device Manager and restart?  This
[quoted text clipped - 8 lines]
>> resolution has dropped from 1280-1024 to 800-600.
>> Any ideas for a solution?   bobg
C.B. - 26 May 2008 21:24 GMT
> Thanks for the response, Rick.  I'm not very sharp with this stuff.  Shall
> I remove the Intel driver using the Device Manager and restart?  This
[quoted text clipped - 8 lines]
>> resolution has dropped from 1280-1024 to 800-600.
>> Any ideas for a solution?   bobg

    See the Intel link below.

http://downloadcenter.intel.com/default.aspx

C.B.

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It is the responsibility and duty of everyone to help the underprivileged
and unfortunate among us.

bobg - 29 May 2008 15:08 GMT
Hi Rick,  As you suggested I updated my Graphic Driver at HP but still had
the problem of the screen resolution changing during the "sleep mode."  I've
been using the feature which lets you have a higher DPI on the Techs.  I
tried dropping it to 96 which I understand is standard.  This fixed the
problem.  I'm mentioning this in case someone else has the same problem.

Thanks for your help.  bobg

> HP Compaq Desktop - Vista Home Premium.
> Installed Intel Grapfic update (recomended by Microsoft for SP1
[quoted text clipped - 3 lines]
> resolution has dropped from 1280-1024 to 800-600.
> Any ideas for a solution?   bobg
 
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