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Windows Forum / Windows Vista / General Topics / May 2008Need help.
Got a new hp laptop and everything was working great until a week ago,now every time a close ANY window while on internet it crashes and closes everything....don't know why is doing it...HELP!..this is what appears everytime... Problem signature Problem Event Name: APPCRASH Application Name: iexplore.exe Application Version: 7.0.6001.18000 Application Timestamp: 47918f11 Fault Module Name: StackHash_982d Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 038e0e10 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 982d Additional Information 2: e0f88d8c5c1e0552bb96e737da3d2a89 Additional Information 3: 5f40 Additional Information 4: c8114b86a7fe5feeb94989d8d8dccc8a IF anyone has any idea let me know becuse is driving me crazy! Internet Explorer stops responding, stops working, or restarts: http://support.microsoft.com/gp/pc_ie_intro  SignatureWas this helpful? Then click the Ratings button. Voting helps the web interface. http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPostAsAnswer Mark L. Ferguson . > Got a new hp laptop and everything was working great until a week ago,now > every time a close ANY window while on internet it crashes and closes [quoted text clipped - 18 lines] > > IF anyone has any idea let me know becuse is driving me crazy! Hi jesus, Most often this is caused by a plugin that was added to the system. Click start and type "Internet Explorer" and one of the options in the menu will be to run it without addons. Try this mode and I suspect you'll find that the problem does not occur. To fix it, close IE and go to the Control Panel/Internet Options, and on the Programs tab click the button to 'manage addons'. Disable those that load with IE a few at a time until the problem stops. SignatureBest of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com > Got a new hp laptop and everything was working great until a week ago,now > every time a close ANY window while on internet it crashes and closes [quoted text clipped - 18 lines] > > IF anyone has any idea let me know becuse is driving me crazy! Thanks for the help...I found out it was comming from the yahoo toolbar and got it fixed. > Hi jesus, > [quoted text clipped - 29 lines] > > > > IF anyone has any idea let me know becuse is driving me crazy! > Got a new hp laptop and everything was working great until a week > ago,now every time a close ANY window while on internet it crashes and [quoted text clipped - 18 lines] > > IF anyone has any idea let me know becuse is driving me crazy! Try Firefox. |
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