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Windows Forum / Windows Vista / General Topics / May 2008Vista and external hard disks
I've been running my Vista machine with a Seagate hard disk. Works fine in paralell. I tried to hook it up with Firewire on both ends and Vista never recognized the HD. Is there something I am doing wrong? Tks. -Pete Hi Pete, What does device manager say about the firewire connection when it is joined?  SignatureBest of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com > I've been running my Vista machine with a Seagate hard disk. Works fine in > paralell. I tried to hook it up with Firewire on both ends and Vista never > recognized the HD. Is there something I am doing wrong? > Tks. -Pete It says NOTHING since it is not joined under Firewire. Only under USB does it work. No recognition at all. :-( > Hi Pete, > [quoted text clipped - 5 lines] >> never recognized the HD. Is there something I am doing wrong? >> Tks. -Pete Hi, In that case, I would check that the firewire port is enabled in the system BIOS. SignatureBest of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com > It says NOTHING since it is not joined under Firewire. Only under USB does > it work. No recognition at all. :-( [quoted text clipped - 8 lines] >>> never recognized the HD. Is there something I am doing wrong? >>> Tks. -Pete I had high hopes from that idea, but 1394 is listed as Enabled. The cable is NEW btw. So, what next? I'd hate to go back to USB if it's firewire capable. > Hi, > [quoted text clipped - 13 lines] >>>> never recognized the HD. Is there something I am doing wrong? >>>> Tks. -Pete Try adding new hardware/rescanning in device manager. It sounds like the connection is not being recognized. Once it is, then the disk will probably be seen. SignatureBest of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com >I had high hopes from that idea, but 1394 is listed as Enabled. > The cable is NEW btw. So, what next? I'd hate to go back to USB if it's [quoted text clipped - 17 lines] >>>>> Vista never recognized the HD. Is there something I am doing wrong? >>>>> Tks. -Pete No go. Nothing I do makes the device visible. It's invisible, no sounds, nothing. It doesn't work as firewire in our XP machine either. USB is no problem however! I don't get it. Very frustrating. -Pete > Try adding new hardware/rescanning in device manager. It sounds like the > connection is not being recognized. Once it is, then the disk will [quoted text clipped - 22 lines] >>>>>> wrong? >>>>>> Tks. -Pete What sort of external enclosure are you using? SignatureBest of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com > No go. Nothing I do makes the device visible. It's invisible, no sounds, > nothing. [quoted text clipped - 29 lines] >>>>>>> wrong? >>>>>>> Tks. -Pete The outside just says "Seagate." The number on the outside is "9y7867-560." I bought it a year or two ago. I did not build it myself. Proably got it at Costco! Works great USB. But for the first time I tried the firewire port, and it gives me nothing. Nothing anywhere. No "x" in the Device Manager, no sound, no reaction at all that it even exists. > What sort of external enclosure are you using? > [quoted text clipped - 31 lines] >>>>>>>> wrong? >>>>>>>> Tks. -Pete Hi Pete, You might try the steps here: http://seagate.custhelp.com/cgi-bin/seagate.cfg/php/enduser/std_adp.php?p_faqid=4671 SignatureBest of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com > The outside just says "Seagate." The number on the outside is > "9y7867-560." I bought it a year or two ago. I did not build it myself. [quoted text clipped - 37 lines] >>>>>>>>> wrong? >>>>>>>>> Tks. -Pete Been there, done that. I conclude this is a hardware failure in the external drive. > Hi Pete, > [quoted text clipped - 42 lines] >>>>>>>>>> am doing wrong? >>>>>>>>>> Tks. -Pete >No go. Nothing I do makes the device visible. It's invisible, no sounds, >nothing. >It doesn't work as firewire in our XP machine either. >USB is no problem however! >I don't get it. Very frustrating. What's showing under Device Manager? Look carefully for a line that reads something like this: IEEE 1394 Bus Host Controllers Is there any yellow warning or red flag? If there is no such line and a driver listed under it, then you don't have any firewire controller configured. It should be part of any prebuild box automatically, but if you built you own you might have to install the driver from the CD/DVD that came with the motherboard. Also when you first connect any firewire device Windows should give a audible indication and pop a windows saying it found new hardware. If none of that happens something isn't set up correctly. Is this a newer SATA drive by any chance that also supports USB and/or firewire? Vista can have trouble with those. If your motherboard has a lot of support for multiple SATA drives it may not see them if you make a hardware change as simple as trying to switch from USB to firewire. One fix that might work assuming the problem drive isn't your root drive is yank all your drives but the boot drive, reboot, then slowly add the new drives one at a time and see if Vista wakes up to being able to see them after. I had to do that building this box. This is one of those problems that's hard to get a handle on just exchanging posts in a newsgroup. Assuming you don't have BOTH USB and firewire on this drive connected at the same time. Could be the firewire port on the drive is damaged. It one of those things that's a long process of trial and error. It is a purchased Seagate 9y7867-560, with USB or Firewire option. Nothing shows up in the Device Manager. Not even an error flag. There is no sound when I plug it in. Nothing. Firewire didn't work on my XP machine either. Same result. sh.t! >>No go. Nothing I do makes the device visible. It's invisible, no sounds, >>nothing. [quoted text clipped - 37 lines] > at the same time. Could be the firewire port on the drive is damaged. > It one of those things that's a long process of trial and error. >It is a purchased Seagate 9y7867-560, with USB or Firewire option. >Nothing shows up in the Device Manager. Not even an error flag. >There is no sound when I plug it in. Nothing. >Firewire didn't work on my XP machine either. Same result. >sh.t! Maybe its time somebody asked WHY you want to switch the drive to Firewire. If it works using USB and you have USB 2.0 and not the older USB 1.0 the rated file transfer speed is 480 mbps while Firewire is rated at 400 mbps. So it actually would run slower under Firewire. >>It is a purchased Seagate 9y7867-560, with USB or Firewire option. >>Nothing shows up in the Device Manager. Not even an error flag. [quoted text clipped - 6 lines] > USB 1.0 the rated file transfer speed is 480 mbps while Firewire is > rated at 400 mbps. So it actually would run slower under Firewire. I hear that in the "real world" firewire is faster. I forget why. -Pete >I've been running my Vista machine with a Seagate hard disk. Works fine in >paralell. I tried to hook it up with Firewire on both ends and Vista never >recognized the HD. Is there something I am doing wrong? >Tks. -Pete Windows always has had trouble seeing some firewire devices. If it is an external drive have it turned off while you're booting. then turn the drive on. If still no go, try pulling off and putting back the data cable. If Windows "sees" it it should give some kind of audible clue and also pop up a window indicating it has found it. Depending on make/model this may happen only the first time or every time. Still no go, check your BIOS settings and the manual for the drive to see if you need to pull/add/change some jumper. Also look in Device Manager from the Control Panel and see if Windows is nagging about something. > I've been running my Vista machine with a Seagate hard disk. Works fine in > paralell. I tried to hook it up with Firewire on both ends and Vista never > recognized the HD. Is there something I am doing wrong? > Tks. -Pete I use two WD external drives on Vista Ultimate and they are both connected via Firewire. However, before I could utilize the Firewire connections I had to connect it via USB first so as to install the drivers. This was done according to the directions included with the drives. C.B. SignatureIt is the responsibility and duty of everyone to help the underprivileged and unfortunate among us. >> I've been running my Vista machine with a Seagate hard disk. Works fine >> in paralell. I tried to hook it up with Firewire on both ends and Vista [quoted text clipped - 8 lines] > > C.B. This has no drivers. Under usb it was strictly plug and play. >>> I've been running my Vista machine with a Seagate hard disk. Works fine >>> in paralell. I tried to hook it up with Firewire on both ends and Vista [quoted text clipped - 10 lines] >> > This has no drivers. Under usb it was strictly plug and play. Your Firewire connection is going to need a driver. You should then be able to use the Firewire connection. See the Seagate link below. http://seagate.custhelp.com/cgi-bin/seagate.cfg/php/enduser/std_adp.php?p_faqid= 4671&p_created=1189802179&p_sid=2VDVgK4j&p_accessibility=0&p_redirect=&p_lva=320 4&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAsMTAmcF9wcm9kc z00MDkmcF9jYXRzPTEwOSZwX3B2PTEuNDA5JnBfY3Y9MS4xMDkmcF9zZWFyY2hfdHlwZT1hbnN3ZXJzL nNlYXJjaF9ubCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PUZpcmV3aXJlIGRyaXZlcnM*&p_li=&p_topv iew=1 C.B. >>>> I've been running my Vista machine with a Seagate hard disk. Works fine >>>> in paralell. I tried to hook it up with Firewire on both ends and Vista [quoted text clipped - 17 lines] > > C.B. There is no connection. >>>> I've been running my Vista machine with a Seagate hard disk. Works fine >>>> in paralell. I tried to hook it up with Firewire on both ends and Vista [quoted text clipped - 17 lines] > > C.B. PS: I have already investigated that page. Could there be a change in protocal for firewire? The disk is a year or two old. >>>>> I've been running my Vista machine with a Seagate hard disk. Works fine >>>>> in paralell. I tried to hook it up with Firewire on both ends and Vista [quoted text clipped - 20 lines] >Could there be a change in protocal for firewire? The disk is a year or two >old. Specs for Firewire devices haven't changed much in years. Have you actually followed the instructions on the page offered? Your problem as best you described it sounds like either the drive is broken so it can't function as a firewire drive, or for some reason a driver isn't getting installed for it. Vista should be able to "see" it and install a generic driver for it. Why it hasn't, is anybody's guess. Since you said it works as a USB drive and I already told you USB is marginally faster, you seem to be making a big deal out of nothing. If it works as a USB device leave well enough alone. >>>>>> I've been running my Vista machine with a Seagate hard disk. Works >>>>>> fine [quoted text clipped - 37 lines] > marginally faster, you seem to be making a big deal out of nothing. If > it works as a USB device leave well enough alone. Yeah, good advice. -Pete >> I've been running my Vista machine with a Seagate hard disk. Works fine >> in paralell. I tried to hook it up with Firewire on both ends and Vista [quoted text clipped - 8 lines] > > C.B. PS: I like and agree with your signature. > I've been running my Vista machine with a Seagate hard disk. Works fine in > paralell. I tried to hook it up with Firewire on both ends and Vista never > recognized the HD. Is there something I am doing wrong? > Tks. -Pete Was all the hardware powered off when you connected the firewire cable? If not, there's a good possibility that the ports are dead. Firewire is *supposed* to support hot-plugging, but in reality doing this is often lethal to the chips that form the firewire ports. Power everything off, connect it, power on the peripheral devices, then the PC. It appears from this post and your subsequent replies that the Firewire portion of the case circuitry is simply non-functional. You have also provided power to the device, haven't you? Don't expect it to be carried over the FW cable, not the amount a hard disk needs. HTH -pk >> I've been running my Vista machine with a Seagate hard disk. Works fine >> in paralell. I tried to hook it up with Firewire on both ends and Vista [quoted text clipped - 16 lines] > HTH > -pk It doesn't work on two machines. So I think the failure is with the HD. Yes, of course, it has an external power source. > I've been running my Vista machine with a Seagate hard disk. Works fine in > paralell. I tried to hook it up with Firewire on both ends and Vista never > recognized the HD. Is there something I am doing wrong? > Tks. -Pete Turns out I ordered a bad cable from Ebay. A second cable came yesterday and BINGO. :-) |
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