MPG and Premiere Elements v4

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Doil - 27 May 2008 16:01 GMT

I have Vista Ultimate w/sp1 and I can play mpg files fine until I install
Adobe Premiere Elements. After I install Elements I can double click an mpg
file MP11 will open however nothing will play and no errors pop up. I have
completely reformatted and reinstalled Vista done all the updates and still
with Premiere Elements installed I can not play MPG files, uninstalled they
play fine. I do not have any other media players etc installed and I have
contacted Adobe who says it is a Microsoft problem. Please help - thanks.

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Bill - 27 May 2008 16:34 GMT

You will most likely need elements 6.

4 had some issues with Vista and Adobe would not issue an update. I had to
go with 6

Bill

> I have Vista Ultimate w/sp1 and I can play mpg files fine until I install
> Adobe Premiere Elements. After I install Elements I can double click an
[quoted text clipped - 7 lines]
> play fine. I do not have any other media players etc installed and I have
> contacted Adobe who says it is a Microsoft problem. Please help - thanks.

Reply to this Message

Doil - 27 May 2008 16:56 GMT

Thanks but version 4 is the newest one out? 6 is the latest version of
Photoshop Elements which is what I have. I am talking about Premiere
Elements. Thanks

> You will most likely need elements 6.
>
[quoted text clipped - 14 lines]
> > play fine. I do not have any other media players etc installed and I have
> > contacted Adobe who says it is a Microsoft problem. Please help - thanks.

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Bill - 27 May 2008 18:05 GMT

Ah sorry I misread the post. You are correct
Bill

> Thanks but version 4 is the newest one out? 6 is the latest version of
> Photoshop Elements which is what I have. I am talking about Premiere
[quoted text clipped - 23 lines]
>> > contacted Adobe who says it is a Microsoft problem. Please help -
>> > thanks.

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Doil - 27 May 2008 19:32 GMT

When I open WM11 and do the tech support information and look through it the
only thing I see different is:
video MainConcept (Adobe2) MPEG Video Decoder ad2mcdsmpeg.ax 1.0.0.75

and

audio MainConcept (Adobe2) MPEG Audio Decoder ad2mcdsmpeg.ax 1.0.0.75

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zachd [MSFT] - 30 May 2008 02:27 GMT

What did they say was wrong on the Microsoft side?

Loosely it sounds like the association was reset(?).

I wonder if the Adobe MainConcept MPEG decoder is overriding the Microsoft
decoder and causing problems? They can specific MERIT_DO_NOT_USE or that
sort of thing so as not to cause that issue.

Signature

Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

>I have Vista Ultimate w/sp1 and I can play mpg files fine until I install
> Adobe Premiere Elements. After I install Elements I can double click an
[quoted text clipped - 7 lines]
> play fine. I do not have any other media players etc installed and I have
> contacted Adobe who says it is a Microsoft problem. Please help - thanks.

Reply to this Message