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Windows Forum / Windows Vista / General Topics / May 2008

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Unable to delete program from control panel

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helen108 - 28 May 2008 16:01 GMT
I have a Canon camera.  I have tried uninstalling a Canon program from the
control panel.  It will not uninstall.  I have tried using the uninstall.exe
from the Common Files/Canon.  It won't uninstall.  Canon couldn't help me at
all.  We tried several different things, even a system restore.  Nothing
works.  Any suggestions?
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helen108

Jason - 28 May 2008 16:18 GMT
Reinstall?

Post Originated from http://www.VistaForums.com Vista Support Forums
helen108 - 28 May 2008 16:44 GMT
It doesn't solve the problem.  To reinstall, all Canon programs need to be
removed.
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helen108

> Reinstall?
>
> Post Originated from http://www.VistaForums.com Vista Support Forums
bobblehead1706 - 28 May 2008 17:00 GMT
Ya, reinstall the program...maybe some files got removed from the
folder. Then uninstall it.

Does it allow you to "repair" the program?

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bobblehead1706

helen108 - 28 May 2008 18:58 GMT
I've tried it.  Doesn't work.  It doesn't allow me to repair.  I've have
installed and uninstalled.  I've even done a system restore.  Nothing will
allow me to uninstall that program.  
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helen108

> Ya, reinstall the program...maybe some files got removed from the
> folder. Then uninstall it.
>
> Does it allow you to "repair" the program?
Nonny - 28 May 2008 19:08 GMT
>I've tried it.  Doesn't work.  It doesn't allow me to repair.  I've have
>installed and uninstalled.  I've even done a system restore.  Nothing will
>allow me to uninstall that program.  

There is always the extreme measure: go into the registry and delete
every reference to the program and/or the camera.

Not for the faint-of-heart.
t-4-2 - 28 May 2008 17:46 GMT
>I have a Canon camera.  I have tried uninstalling a Canon program from the
> control panel.  It will not uninstall.  I have tried using the
[quoted text clipped - 3 lines]
> all.  We tried several different things, even a system restore.  Nothing
> works.  Any suggestions?
Hello Helen,
Have you tried "Take ownership of an item" option?  If not , Here is the
link :
http://www.vistax64.com/tutorials/67717-take-ownership-file.html
After you have it installed, go to that Canon program,right click on it,
click Take Ownership, then unintall it.
Let me know if it works or not.
helen108 - 28 May 2008 21:54 GMT
I clicked on the link and I'm so confused I have no idea what to do.  First
of all, do I have to download something to do this???  Second, he starts
listing things as related links, then he comes to METHOD ONE:  Automatic Way:
Through the Context (right click) Menu: 1. See How to take ownership to the
contex menu in Vista.  WHAT IS THE CONTEXT??????  I'm trying to get rid of a
folder in my control panel under programs.  I'm not sure what these
directions point to.
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helen108

> >I have a Canon camera.  I have tried uninstalling a Canon program from the
> > control panel.  It will not uninstall.  I have tried using the
[quoted text clipped - 10 lines]
> click Take Ownership, then unintall it.
> Let me know if it works or not.
helen108 - 28 May 2008 22:02 GMT
Also, where am I supposed to take ownership of this program???  In the
control panel???  I'm not a computer person.  I don't know about all this
stuff.  The entire tutorial was like greek to me.  There are so many things
listed I have no idea which one I'm supposed to do.
Signature

helen108

> >I have a Canon camera.  I have tried uninstalling a Canon program from the
> > control panel.  It will not uninstall.  I have tried using the
[quoted text clipped - 10 lines]
> click Take Ownership, then unintall it.
> Let me know if it works or not.
Dave - 28 May 2008 23:16 GMT
> Also, where am I supposed to take ownership of this program???  In the
> control panel???  I'm not a computer person.  I don't know about all
> this stuff.  The entire tutorial was like greek to me.  There are so
> many things listed I have no idea which one I'm supposed to do.

For somebody that is ' not a computer person ' you seem to know a lot.
You know where to find an uninstall.exe file outside of Control Panel.
That means you know your way around using Explorer and you know about exe files.
And then you ask " What is the Context ????"
It's strange how you found this exe file in the Common Files/Canon folder. My Vista doesn't
have a Common Files tree.

Nice try.
.
t-4-2 - 29 May 2008 03:09 GMT
Dave;729196 Wrote:
> helen108 wrote:> > >
> > > Also, where am I supposed to take ownership of this program??? In the
[quoted text clipped - 15 lines]
> Nice try.
> ..
Hello Dave,
Don't be too harsh.Speaking from 1st person experience, the danger of
self-teaching is shaky foundation. Everything I know so far is by
reading, asking questions, experimenting. I knew what was sfc /scannow
and chkdsk before I knew how to copy/paste. What and how I learned was
not methodical and stage-by-stage. She could be in the same boat.
Empathy, my friend.

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t-4-2

Dave - 29 May 2008 09:49 GMT
> Dave;729196 Wrote:
>> helen108 wrote:> > >
[quoted text clipped - 24 lines]
> not methodical and stage-by-stage. She could be in the same boat.
> Empathy, my friend.

Good luck with this timewaster.
.
t-4-2 - 29 May 2008 00:31 GMT
> Also, where am I supposed to take ownership of this program???  In the
> control panel???  I'm not a computer person.  I don't know about all this
[quoted text clipped - 19 lines]
>> click Take Ownership, then unintall it.
>> Let me know if it works or not.

Hello Helen,
Sorry if I confused you. Calm down. Here is a new link that will take you
right to the "how-to" of Method One.

http://www.vistax64.com/tutorials/112795-context-menu-take-ownership.html

Now, when you're are there, ignor the "related links" , "note" etc., scroll
right down to HERE'S HOW.
1. Click   " A) Add_Take_Ownership.reg"
2. A popup window will appear, click RUN
3.Just follow the instructions. If you're prompted (asking if you want to
go on, click Continue). If you get a warning and ask if you allow or not,
click ALLOW. The rest is justing following instructions.
When installation is done, open the program you want to removed, RIGHT
CLICKon it, you'll see a popup , choose the column that says "Take
Ownership". Now you can start removing the file.
You can remove/uninstall any program/file/folder using this method if you
run into a similar problem. Just to be clear : the option is now installed
in your computer. You do Not have to go back to the link again.
Let me know if it's ok now.
t-4-2 - 29 May 2008 00:58 GMT
t-4-2;729283 Wrote:
> <helen108> wrote in message
> news:25A97507-5A2D-4FDC-95D0-453DA91381A1@xxxxxx> > >
[quoted text clipped - 48 lines]
> in your computer. You do Not have to go back to the link again.
> Let me know if it's ok now.
Helen, I typed too quickly and missed one step.
" --- choose the column that says "Take Ownership." , should read " ---
choose AND CLICK the column that says "Take Ownership"

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t-4-2

Brink - 29 May 2008 03:25 GMT
helen108;728683 Wrote:
> I have a Canon camera. I have tried uninstalling a Canon program from
> the
[quoted text clipped - 6 lines]
> --
> helen108

Hi Helen,

This tutorial will show you how to hide (remove) a item in the Control
Panel.

http://www.vistax64.com/tutorials/120937-control-panel-hide-icon.html

Hope this helps,
Shawn

Signature

Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

 
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