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Windows Forum / Windows Vista / General Topics / May 2008

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windows update keeps crashing

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merk - 30 May 2008 06:57 GMT
hello all,

I have a problem which started today. Windows tells me there are
updated available. And when i tried to view the available updates, it
says explorer crashed. Checking online did nothing.

Sometimes it crashes even before i get the chance to click on the link
to see which updates are available. When that happens, i cant get the
windows update window to open at all. I have to restart.

Here's the additional info on this... any idea's whats going wrong here
and how to fix it?

Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Explorer.exe
Application Version:    6.0.6001.18000
Application Timestamp:    4791970c
Fault Module Name:    kernel32.dll
Fault Module Version:    6.0.6001.18000
Fault Module Timestamp:    4791ada5
Exception Code:    c0000005
Exception Offset:    000000000002a840
OS Version:    6.0.6001.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    f6f5
Additional Information 2:    cd27bec85a87e65088eac145897bf919
Additional Information 3:    3ee2
Additional Information 4:    f0432812b5e10b01903e7b02f9c64aa9

Debugging in Vs2008 gave me this:
Unhandled exception at 0x7763a840 in explorer.exe: 0xC0000005: Access
violation reading location 0x0000000002a6106e.

Signature

merk

Dave - 30 May 2008 08:06 GMT
> hello all,
>
[quoted text clipped - 5 lines]
> to see which updates are available. When that happens, i cant get the
> windows update window to open at all. I have to restart.

[ snip ]

> Debugging in Vs2008 gave me this:
> Unhandled exception at 0x7763a840 in explorer.exe: 0xC0000005: Access
> violation reading location 0x0000000002a6106e.

If you are able to debug problems with Visual Studio 2008 , then you may get more help
in a microsoft.public.visual*. type newsgroup.
.
 
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