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Windows Forum / Windows Vista / General Topics / May 2008

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Catherine - 31 May 2008 16:01 GMT
Whether I am look at google maps, or I am at my home page (and this is just a
couple), in different areas on my screen there are RED X's in squares of
which I can not open.
How can I get rid of these so that I can see everything.
Thank you
Brian the King - 31 May 2008 17:02 GMT
You need to install 'Adobe Flash Player'
(http://www.adobe.com/products/flashplayer/)

Also, if you are attempting to view these web pages in the 64-bit
variety of IE7, these red X's will occur no matter what you do. This is
becuase Flash player doesn't yet support 64-bit web browsers.

You can use this page to tell if your flash player install is working
correctly;

'Test Adobe Shockwave and Flash Players'
(http://www.adobe.com/shockwave/welcome/)

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Brian the King

Catherine - 31 May 2008 18:02 GMT
I wish I could say that worked but I tried all that you said and I still have
the x"s...

> You need to install 'Adobe Flash Player'
> (http://www.adobe.com/products/flashplayer/)
[quoted text clipped - 8 lines]
> 'Test Adobe Shockwave and Flash Players'
> (http://www.adobe.com/shockwave/welcome/)
solon fox - 31 May 2008 17:25 GMT
On May 31, 11:01 am, Catherine <Cather...@discussions.microsoft.com>
wrote:
> Whether I am look at google maps, or I am at my home page (and this is just a
> couple), in different areas on my screen there are RED X's in squares of
> which I can not open.
> How can I get rid of these so that I can see everything.
> Thank you

All the little red X's are images that didn't download. Sometimes it
means there is an image file missing from the Web site. In your case,
there are too many to be simply a problem with the Web site. You can
right click, each red 'X' and pick download image or show picture to
verify that the image isn't missing from the Web site and that it is
in fact your browser.

To fix your browser settings, inside IE, go to 'Tools', Internet
Options, select the 'Advanced' tab, scroll down to the 'Multimedia'
section and make sure that "Show pictures" is checked. This will
probably fix your problem although there could be other causes.

I hope this helps.

-solon fox
Catherine - 31 May 2008 18:03 GMT
Tried this also and it has'nt helped ....but thanks

> On May 31, 11:01 am, Catherine <Cather...@discussions.microsoft.com>
> wrote:
[quoted text clipped - 19 lines]
>
> -solon fox
solon fox - 31 May 2008 18:32 GMT
That's too bad. :-(

It's a bit drastic, but not as bad as it might sound, you could try
the Reset button at Internet Options, Advanced tab. This will disable
all browser add-ons and reset all browser settings to their original
state, as it was when first installed (of course it keeps all security
updates and such). Perhaps, this will help.

Other possible causes are a slow or unstable Internet connection,
network problems, trouble with your cable or DSL modem, Web site
problems, trouble with your Internet Service Provider and DNS at their
site. You could try resetting your cable/DSL modem and network router
(if you have a router). Maybe some other things.

A good place to check your Internet connection speed is
http://www.speakeasy.net/speedtest/

I'm not sure that I can be much more help troubleshooting remotely,
but let me know if you try any of these.

-solon fox

On May 31, 1:03 pm, Catherine <Cather...@discussions.microsoft.com>
wrote:
> Tried this also and it has'nt helped ....but thanks
>
[quoted text clipped - 23 lines]
>
> - Show quoted text -
Brian the King - 31 May 2008 18:42 GMT
Does the test page say everything is okay? Or do you get an error there
as well? Also what web browser are you using?

You may want to uninstall Flash player from the control panel, and
attempt to install it again.

Signature

Brian the King

 
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