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Windows Forum / Windows XP / Accessibility / June 2008

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Cannot delete an empty folder in XP Home 'My Documents"

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RichardAD - 25 Sep 2007 23:24 GMT
I have a folder containing 0 bytes that I cannot delete.  The folder is not
read-only or hidden.
When I try to delete the folder I get the following error message:- Cannot
delete file - cannot read from source file or disk.  I also get the same
error message when I try to rename the folder or, drag it to the recycle bin
or use the highlite & delete key.
The folder was leftover from when I was trying to copy a DVD so I've run HD
searches using the folder name to see if there were any other hidden
instances of it but on showed up.  I then tried unsuccessfully to delete the
offending folder by stopping each and every process in the Task Manager.
I've search the various Discussion Groups for similar problems and have
tried all the suggestions that are shown.  I've also searched online and
tried numerous suggestions that I found but they were all unsuccessful.
I realize this folder is only a nuisance but I'd really like to get rid of it.
Does anyone have any suggestions?
Thanks.
TaurArian [MS-MVP] - 26 Sep 2007 11:58 GMT
Have you tried in safe mode?

I've used - Utility for Deleting Invalid Files
http://www.purgeie.com/delinv.htm
For invalid/UNC file/folder name deleting, rather than the in use problem

Use at your own risk though.

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====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
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|I have a folder containing 0 bytes that I cannot delete.  The folder is not
| read-only or hidden.
[quoted text clipped - 12 lines]
| Does anyone have any suggestions?
| Thanks.
RichardAD - 27 Sep 2007 18:18 GMT
Thank you for the suggestion.  I downloaded 'PurgeIE' and got the following
message when I search for an invalid folder name: Folder ends with ' ' -
C:\Documents and Settings\Richard\My Documents\THE_QUEEN                      

However, when I tried to delete the folder, rename it, and to delete it at
boot I was unsuccessful.  I've tried to do this in both normal and safe modes
without success.

I'd be most grateful for any more suggestions (other than reinstalling
Windows!!)?
===================================

> Have you tried in safe mode?
>
[quoted text clipped - 20 lines]
> | Does anyone have any suggestions?
> | Thanks.
TaurArian [MS-MVP] - 28 Sep 2007 02:43 GMT
http://www.subratam.org/main/index.php?option=com_content&task=view&id=19&Itemid=41
Another is Killbox, here: http://www.downloads.subratam.org/KillBox.zip

Have you defragged and done a little housekeeping - sometimes that helps.

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TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
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Emails will not be acknowledged - please post to the newsgroup so all may benefit.

| Thank you for the suggestion.  I downloaded 'PurgeIE' and got the following
| message when I search for an invalid folder name: Folder ends with ' ' -
[quoted text clipped - 32 lines]
| > | Does anyone have any suggestions?
| > | Thanks.
RichardAD - 30 Sep 2007 20:49 GMT
Killbox didn't work either.
Yes, I've defragged and run chkdsk.
I guess I'm going to have to live with the folder until I reinstall Windows
at a future date.
Thanks for your time and help.
========================

> http://www.subratam.org/main/index.php?option=com_content&task=view&id=19&Itemid=41
> Another is Killbox, here: http://www.downloads.subratam.org/KillBox.zip
[quoted text clipped - 37 lines]
> | > | Does anyone have any suggestions?
> | > | Thanks.
ENGANT - 16 Dec 2007 17:06 GMT
hello
i have the same problem with you
Have you contacted MS???Nothing happened with the methods you wrote....
Thank u

> Killbox didn't work either.
> Yes, I've defragged and run chkdsk.
[quoted text clipped - 44 lines]
> > | > | Does anyone have any suggestions?
> > | > | Thanks.
Patricia - 06 Jan 2008 03:20 GMT
I am having the exact same problem: I have tried Micorsofts Help #81176
I have tried DelvinFile
I have tried Killbox

Nothing is working to get rid of these files.
Anyone HAVE ANY Solution that will work?
Is the only option to re-laod Windows?

THANKS

> hello
> i have the same problem with you
[quoted text clipped - 49 lines]
> > > | > | Does anyone have any suggestions?
> > > | > | Thanks.
Paul - 11 Jan 2008 17:50 GMT
I also have the same problem when emptying the recycle bin.
I have 7 PC's networked and they all have the same problem.
Strange that all 7 PC's now have the same problem, virus?

> I am having the exact same problem: I have tried Micorsofts Help #81176
> I have tried DelvinFile
[quoted text clipped - 59 lines]
> > > > | > | Does anyone have any suggestions?
> > > > | > | Thanks.
Patricia - 11 Jan 2008 22:22 GMT
I know...I am so bummed.
I have had a PC for too many years to encounter a problem like this I cannot
solve.
I have tried Defragging.
I have tried cutting, deleting
I have tried to copy/paste/cut
I have tried dumping in to Trash
I have tried Killbox, Delvinfile
Microsoft Help #81176
I tried START, RUN, etc
Serioiusly...if anyone finds anything that works...Please share!
Thanks for reading my frustration

PATRICIA

> I also have the same problem when emptying the recycle bin.
> I have 7 PC's networked and they all have the same problem.
[quoted text clipped - 63 lines]
> > > > > | > | Does anyone have any suggestions?
> > > > > | > | Thanks.
aphilio@hotmail.com - 17 Jan 2008 09:26 GMT
Ive been having the same problem and i spent hours looking for the
answer and i think I've got something thats pretty fool proof, I
downloaded tons of different programs and dozens of different methods
from the cmd window to editing registry values and this is what
finally worked for me.
Delete FXP Files Classic:
http://www.jrtwine.com/products/dfxp/index.htm

now ive never used fxp so I'm sure that it wasn't fxp related but this
seemed to do the job nothing else would. On top of that i was able to
open the folder that had previously said the folder didn't even exist.

theres a few catches, when i tried to delete the first time it
wouldn't let me i had to open the folder that i wanted to
deleted(which i previously had been unable to open) and delete a bunch
of crap that was in it the second more shatty catch is that in order
to use this program you have to purchase a serial for it or crack it
(but i don't condone or suggest that)

hope this helped
-XAC
Paul - 18 Jan 2008 03:57 GMT
Thanks Aphilio; I turned on all views, system files and hidden files with no
luck. I than used Delete FXP, two files showed up in the Recycler folder
under c:\, INFO2 and desktop.ini. I erased both only to have them comeback,
still needing help.

> Ive been having the same problem and i spent hours looking for the
> answer and i think I've got something thats pretty fool proof, I
[quoted text clipped - 17 lines]
> hope this helped
> -XAC
jtwine@jrtwine.com - 18 Jan 2008 19:36 GMT
Both the "desktop.ini" and INFO2 files are normally created/
maintained by Windows.  You should not have to delete them under
normal circumstances, and even if you do, they will likely be
recreated on you.

-=- James R. Twine (of JRTwine Software, developers of Delete FXP
Files)

> Thanks Aphilio; I turned on all views, system files and hidden files with no
> luck. I than used Delete FXP, two files showed up in the Recycler folder
[quoted text clipped - 25 lines]
>
> - Show quoted text -
jtwine@jrtwine.com - 18 Jan 2008 19:38 GMT
On Jan 17, 4:26 am, aphi...@hotmail.com wrote:
> Ive been having the same problem and i spent hours looking for the
> answer and i think I've got something thats pretty fool proof, I
[quoted text clipped - 16 lines]
> hope this helped
> -XAC

  Sorry that you feel that registering the product is a "shatty
catch".  We do have to make money somehow, 'ya know!

-=- James R. Twine (of JRTwine Software, LLC)
aphilio@hotmail.com - 04 Feb 2008 03:44 GMT
>    Sorry that you feel that registering the product is a "shatty
> catch".  We do have to make money somehow, 'ya know!
>
> -=- James R. Twine (of JRTwine Software, LLC)

Your Software is sweet but your a tool.
-XAC
Fire Ant - 10 Jun 2008 16:45 GMT
>>    Sorry that you feel that registering the product is a "shatty
>> catch".  We do have to make money somehow, 'ya know!
[quoted text clipped - 3 lines]
> Your Software is sweet but your a tool.
> -XAC

Have you checked the access control Lists, this is the method that
Windows XP uses to control whom, can or cant read or write to a file,
I'd also recommend left flicking the folder in question and seeing if th
box next to read only is checked this  could be part of the issue9
(though not possible.

Porter Firer Ant Smith
litesout@gmail.com - 27 Jun 2008 04:31 GMT
> aphi...@hotmail.com wrote:
> >>    Sorry that you feel that registering the product is a "shatty
[quoted text clipped - 12 lines]
>
> Porter Firer Ant Smith

***************************************
Resolution:

1. Boot in Safe Mode
2. navigate to directory that contains file or folder in a command
prompt
3. cacls filename(orfoldername) /P username:perm
example: i deleted the following folder by going to the deepest level
and deleting the files there then coming up to delete the root folder.

the folder i was trying to delete was called backups with a sub folder
path of \music\songs\lyrics\songa.mp3
navigate to \lyrics so when you dir you see songa.mp3 in the list.
cacls songa.mp3 /P administrator:F  (administrator is the account i
used) (F is for Full permission)
are you sure Y/N     (select yes)
delete the file.

It cleaned me up...i then ran a chkdsk /f /r because the folder said
it had 800mb in it, but all i could see was a 2mb file. Sometimes
windows just goes out to lunch. GOOD LUCK!!
litesout@gmail.com - 27 Jun 2008 04:32 GMT
> aphi...@hotmail.com wrote:
> >>    Sorry that you feel that registering the product is a "shatty
[quoted text clipped - 12 lines]
>
> Porter Firer Ant Smith

***************************************
Resolution:

1. Boot in Safe Mode
2. navigate to directory that contains file or folder in a command
prompt
3. cacls filename(orfoldername) /P username:perm
example: i deleted the following folder by going to the deepest level
and deleting the files there then coming up to delete the root folder.

the folder i was trying to delete was called backups with a sub folder
path of \music\songs\lyrics\songa.mp3
navigate to \lyrics so when you dir you see songa.mp3 in the list.
cacls songa.mp3 /P administrator:F  (administrator is the account i
used) (F is for Full permission)
are you sure Y/N     (select yes)
delete the file.

It cleaned me up...i then ran a chkdsk /f /r because the folder said
it had 800mb in it, but all i could see was a 2mb file. Sometimes
windows just goes out to lunch. GOOD LUCK!!
 
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