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Windows Forum / Windows XP / Accessibility / September 2003

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Sloooow Surfing..

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Rick Webb - 30 Sep 2003 01:12 GMT
My high speed cable modem surfing environment is behaving like a 28 k frozen
modem.
My settings for XP's Firewall are all at default. I have recently installed
NAV 2004. Could this be the culprit?
When I go back a page or forward (while surfing) ,  it takes forever to load
onto the screen.
Michael Solomon \(MS-MVP Windows Shell/User\) - 30 Sep 2003 01:38 GMT
Only way to find out if NAV is the issue is to remove it and that can be a
hassle in itself.  Did you have this problem prior to installing it.

A lot of sites are slow right now because of the recent worm attacks.

Slow going forward or back may indicate the cache needs to be emptied.  Open
IE, go to Tools, select Internet Options, click Delete Cookies, Delete files
and accept the option to delete all offline content and clear History, then
try again and see if you still have the problem.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

> My high speed cable modem surfing environment is behaving like a 28 k frozen
> modem.
> My settings for XP's Firewall are all at default. I have recently installed
> NAV 2004. Could this be the culprit?
> When I go back a page or forward (while surfing) ,  it takes forever to load
> onto the screen.
Rick Webb - 30 Sep 2003 02:47 GMT
I deleted all cache, cookies, offline files and history. Nothing changed
after doing  that. Disabled NAV and ran through a couple of web pages.
Internet speed back up to normal now. What could be the config problem
inside NAV?
"Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in
message news:eL2mnsuhDHA.1300@TK2MSFTNGP10.phx.gbl...
> Only way to find out if NAV is the issue is to remove it and that can be a
> hassle in itself.  Did you have this problem prior to installing it.
[quoted text clipped - 21 lines]
> load
> > onto the screen.
Michael Solomon \(MS-MVP Windows Shell/User\) - 30 Sep 2003 04:17 GMT
Now you are in Symantec's ballpark.  You need to contact their tech support,
www.symantec.com.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

> I deleted all cache, cookies, offline files and history. Nothing changed
> after doing  that. Disabled NAV and ran through a couple of web pages.
[quoted text clipped - 30 lines]
> > load
> > > onto the screen.
Rick Webb - 30 Sep 2003 04:34 GMT
Thanks Michael,
I just did that and they say 2 to 3 biz days for an answer. I guess I could
experiment in the meantime.
Thanks again...
"Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in
message news:uDTFfFwhDHA.1172@TK2MSFTNGP09.phx.gbl...
> Now you are in Symantec's ballpark.  You need to contact their tech support,
> www.symantec.com.
[quoted text clipped - 41 lines]
> > > load
> > > > onto the screen.
Michael Solomon \(MS-MVP Windows Shell/User\) - 30 Sep 2003 06:23 GMT
You're welcome, wish I had more but when you start dealing with their
configuration settings, it's best to let them handle it.

You might check the Knowledge Base at their web site and search for similar
issues.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

> Thanks Michael,
> I just did that and they say 2 to 3 biz days for an answer. I guess I could
[quoted text clipped - 50 lines]
> > > > load
> > > > > onto the screen.
Rick Webb - 30 Sep 2003 20:39 GMT
Hi Michael ; and all who own NAV 2004
To solve the problem of "Slow Internet Activity", see  link below from
Symantec Corp.

http://service1.symantec.com/Support/nav.nsf/docid/2003091216122306

"Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in
message news:uDTFfFwhDHA.1172@TK2MSFTNGP09.phx.gbl...
> Now you are in Symantec's ballpark.  You need to contact their tech support,
> www.symantec.com.
[quoted text clipped - 41 lines]
> > > load
> > > > onto the screen.
 
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