> Says it was shut down improperly (even though I hadn't
> shut it down). Now, when I try to open it, it just
> shows: Outlook express was improperly shut down - and
> then it closes completely. How can I correct this or
> start all over? thanks
The following article may be of some help:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;318378
Also, you may want to post this message in the Outlook Express newsgroup.
They may have some other suggestions for fixing this problem.
Main page (OE is under Internet Technologies> IE6)
http://support.microsoft.com/newsgroups/default.aspx

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Sharon F
MS MVP - Windows Shell/User