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Windows Forum / Windows XP / Accessibility / November 2003

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Unable to load software

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Bernard - 30 Nov 2003 14:44 GMT
Got new computer with Win XP Pro. Unable to load software.
When I hit "install software", the cd spins up, then
stops, then nothing happens and the software was not
installed.

Any help would be grateful..Thanks...
Bernard
Sharon F - 30 Nov 2003 15:49 GMT
> Got new computer with Win XP Pro. Unable to load software.
> When I hit "install software", the cd spins up, then
> stops, then nothing happens and the software was not
> installed.
>
> Any help would be grateful..Thanks...

Sometimes the autorun program on a CD just doesn't work. When that happens,
use Windows Explorer to view the contents of the CD. Look for the *.EXE file
to start the installation program. It's usually called "setup.exe" Double
click on this file to start the installation of the software.

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Sharon F
Microsoft MVP, Windows - Shell/User

 
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