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Windows Forum / Windows XP / Accessibility / April 2004

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Remote Procedure Call error message

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Steve - 14 Mar 2004 19:44 GMT
HELP

My computer keeps shutting down with the following error
message...

Windows must now restart because the Remote Procedure Call
(RPC) service terminated unexpectedly

Anyone out there know how to stop this happening.......

Cheers

Steve
Larry Samuels - 14 Mar 2004 19:54 GMT
You are infected with the blaster worm or one of it's variants.

Go to http://www.kellys-korner-xp.com/xp_qr.htm#rpc and download the removal
tool.
Run the tool to remove the worm,then follow the onscreen prompts to download
the patch.
Make sure you download the 32bit patch if you are running XP.

If you are having trouble staying up to get the patch and removal tool:
When the shutdown prompt appears,go to start/run and type
shutdown -a  to abort the shutdown process to allow you to stay up and
online.

Signature

Larry Samuels MS-MVP  (Windows-Shell/User)
Associate Expert
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
Expert Zone - www.microsoft.com/windowsxp/expertzone

> HELP
>
[quoted text clipped - 9 lines]
>
> Steve
anonymous@discussions.microsoft.com - 14 Mar 2004 20:06 GMT
Your computer is now infected with the W32.Blaster.Worm or
one of its variants. This happened because you have not
been using an internet connection firewall and have
apparently neglected to install the critical updates
available at the Windows Update website.
-----------------------------------------------------------
-------
If your computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type:  CMD  , and hit enter.
This opens the Command Prompt window.

Then type:   shutdown -a   , and hit enter.

This should halt the rebooting problem.
-----------------------------------------------------------
-------
Then immediately turn-on Windows XP's built-in Firewall:
http://www.microsoft.com/security/protect/
(To enable the built-in firewall, go to:
Control Panel, double-click Networking and Internet
Connections, then click Network Connections. Right-click
your connection, then
Click Properties, and on the Advanced tab, click the option
"Protect my computer and network..." Note: the built in
firewall only monitors incoming traffic not outgoing (ie
spyware, trojans, etc.. you may have on your system).)

Special note if you use AOL:
America Online installs its own connection settings that
override
the ones that come with Windows XP.  America Online's
connection settings don't include a way to turn on Windows
XP's
built-in firewall.

What You Should Know About the Blaster Worm and Its
Variants
http://www.microsoft.com/security/incident/blast.asp

A tool is available to remove Blaster worm and Nachi worm
infections from computers
that are running Windows 2000 or Windows XP
http://support.microsoft.com/?kbid=833330

A security issue has been identified that could allow an
attacker to
remotely compromise a computer running Microsoft Windows
and
gain complete control over it. You can help protect your
computer
by installing this update from Microsoft.
http://www.microsoft.com/downloads/details.aspx?
FamilyId=2354406C-C5B6-44AC-9532-
3DE40F69C074&displaylang=en

Above courtesy of MVP Carey   
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

***Install a good firewall. ZoneAlarm is a free one you
can install.
Install a good anti-virus program making sure you keep
it's definitions up to date! ***
- - - - -  - - - - - - - -
Microsoft Security Bulletin MS03-39
http://support.microsoft.com/?kbid=824146

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

W32.Blaster.Worm  a.k.a. W32/Lovesan.Worm
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm
.html

W32.Blaster.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm
.removal.tool.html

W32.Welchia.Worm a.k.a. W32/Nachi.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32
.welchia.worm.html

W32.Welchia.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.welchia.worm
.removal.tool.html

>-----Original Message-----
>HELP
[quoted text clipped - 11 lines]
>Steve
>.
ed - 20 Apr 2004 00:01 GMT
have u been helped because im having the same problem
Sharon F - 20 Apr 2004 00:39 GMT
> have u been helped because im having the same problem

If you are getting messages about the system being shutdown in x amount of
seconds and RPC is mentioned, it is likely that your system is infected
with the Blaster Worm.

To abort the shutdown use Start> Run and type in
shutdown -a

Then see the references below for more information about what it is, how to
remove it and how to protect your system against future infection.

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

W32.Blaster.Worm Removal Tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal
.tool.html


MS-MVP Kelly Theriot's Repair Solution:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc
Signature

Sharon F
MS-MVP ~ Windows XP Shell/User

 
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