Using Recovery Console

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Homolka - 08 Nov 2005 03:59 GMT

I accessed "Recovery Console" via the O/S disk. After choosing the number of
the installation I want to recover it prompts for the admin's password to
continue. The problem is that it says my password is not valid. I am the
administrator and sole user of the computer. I tried both changing the
password and removing it with the same result. ?????

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Andrew E. - 08 Nov 2005 06:49 GMT

When prompted for password,simply press enter key.

> I accessed "Recovery Console" via the O/S disk. After choosing the number of
> the installation I want to recover it prompts for the admin's password to
> continue. The problem is that it says my password is not valid. I am the
> administrator and sole user of the computer. I tried both changing the
> password and removing it with the same result. ?????

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hdptbl - 08 Nov 2005 21:10 GMT

I tried that and it just goes to the same thing asking for the password, you
get three tries and then the re-start. My passwords don't work either.

> When prompted for password,simply press enter key.
>
[quoted text clipped - 3 lines]
> > administrator and sole user of the computer. I tried both changing the
> > password and removing it with the same result. ?????

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Sharon F - 09 Nov 2005 17:26 GMT

This sounds like the "gotcha" that occurs with some systems that have
Windows preinstalled. There is an article in the MS Knowledge Base about it
which includes a workaround for the problem:

"The password is not valid" error message appears when you log on to Recovery Console in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308402

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Sharon F
MS-MVP ~ Windows Shell/User

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medusa - 30 Dec 2005 18:13 GMT

Hi,

I am in the same boat with this hot fix issue. Has anyone had success with
it? When do we quit and run out and buy yet another computer that does not
survive the 4 year anniversary?

Bonny

> > I accessed "Recovery Console" via the O/S disk. After choosing the number of
> > the installation I want to recover it prompts for the admin's password to
[quoted text clipped - 8 lines]
> "The password is not valid" error message appears when you log on to Recovery Console in Windows XP
> http://support.microsoft.com/default.aspx?scid=kb;en-us;308402

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Sharon F - 30 Dec 2005 18:25 GMT

> I am in the same boat with this hot fix issue. Has anyone had success with
> it? When do we quit and run out and buy yet another computer that does not
> survive the 4 year anniversary?

The problem is due to a mistake made by the OEMs in the images that they
apply to the systems they manufacture. There are workarounds in the
article. Alternatively, there is a hotfix that undoes the damage but that
is already integrated into Service Pack 1 and Service Pack 2. If Windows
has been kept current, then the problem should no longer exist.

If you find the directions in the article difficult to follow, contact your
OEM for tech support. They should walk you through the steps to correct the
problem that their imaging procedure created.

Signature

Sharon F
MS-MVP ~ Windows Shell/User

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