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Windows Forum / Windows XP / Basics / June 2004

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Backup of Doc. & Settings

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William B. Lurie - 30 Jun 2004 15:40 GMT
I'd like to make a CD copy, as backup, for
c:\Documents & Settings. I can do File>>Copy
and highlight what I want, but when I try to
Paste to the CD drive (E:\) I get an error
window, about how that destination is a
subdirectory......

To me, E: is a separate drive and not a
subdirectory of my C: drive........  what
am I doing wrong?

                   William B. Lurie
Will Denny - 30 Jun 2004 16:17 GMT
Hi

You may like to think about an imaging program:

http://www.powerquest.com/driveimage/

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Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups

| I'd like to make a CD copy, as backup, for
| c:\Documents & Settings. I can do File>>Copy
[quoted text clipped - 8 lines]
|
|                     William B. Lurie
William B. Lurie - 30 Jun 2004 16:54 GMT
> Hi
>
> You may like to think about an imaging program:
>
> http://www.powerquest.com/driveimage/

Thank you, Will. I have Drive Image....
But I also want something a lot less unwieldy
and more specific: a straight copy of the
mailbox content which I can restore at will.

Signature

                   William B. Lurie

Miss Perspicacia Tick - 30 Jun 2004 19:59 GMT
>> Hi
>>
[quoted text clipped - 6 lines]
> and more specific: a straight copy of the
> mailbox content which I can restore at will.

What version of Drive Image? I'm using 7 and it's anything but unwieldy! It
works just fine and the only time I've ever had a problem was because of a
failing drive, nothing to do with the software.
Carrie Garth - 30 Jun 2004 20:09 GMT
| "William B. Lurie" <billurie@nospam.org>
| wrote in message news:ewVtPBrXEHA.1684@tk2msftngp13.phx.gbl
[quoted text clipped - 5 lines]
| To me, E: is a separate drive and not a subdirectory of my C:
| drive........  what am I doing wrong?           William B. Lurie

Yes.  I am able to recreate your problem when I follow the steps
you have given.  And to be exact, the following dialog box appears
with the following caution:

CD Writing

The destination folder is a subfolder of the source folder.

However, I was unable to find any documentation from Microsoft
about this exact problem.  But from the information I found I think
I know why the problem occurs.  It is because when you send files
to be written to a CD-R(W) disk, they are first copied as
temporary files to the following folder:

%USERPROFILE%\Local Settings\Application Data\Microsoft\CD Burning

And since you are trying to copy the %USERPROFILE% folder,
the destination folder *is* actually a subfolder of the source folder.
Of course in this context "destination folder" means the temporary
staging folder named CD Burning [not your CD-R(W)].

To workaround the problem I see these solutions.

-- The first workaround is to use the Backup Utility to backup the
%USERPROFILE% folder to a folder on your hard drive.  Then
burn this backup file to your CD-R(W) disk.

If your operating system is Windows XP Professional then the
Backup Utility (ntbackup.exe) is installed by default.  For more
information about how to "back up files to a file or a tape" search
the Windows XP Professional Help and Support Center for the
words in double-quotes and read the Suggested Topic by that
title (and Related Topics, if necessary).

Note that the Windows XP CD recording program does not
support packet writing and does not contain a feature to format a
recordable CD.  As such, you will not be able to select a CD-R(W)
as Backup destination when using the Windows Backup program.  
[That is why I stated above, "backup the %USERPROFILE%
folder to a folder on your hard drive".]

For more information see the following Microsoft Knowledge
Base articles:

KB279157 - Description of CD-ROM Recording in Windows XP
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;279157

KB315255 - Windows Backup Does Not Back Up to CD-R,
CD-RW, or DVD-R Devices
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;315255

If your operating system is Windows XP Home Edition then
the Backup Utility (ntbackup.exe) is not installed by default.  
And you may, or may not, be able to install it.  For more
information see the following Microsoft Knowledge Base
articles:

KB302894 - HOW TO: Install Backup from the CD-ROM in
Windows XP Home Edition
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;302894

KB311246 - VALUEADD and SUPPORT Folders Are
Not Included on OEM CD-ROMs
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;311246

-- The second workaround is to move the CD Burning folder to
a partition folder that you created by performing the steps in
following Microsoft Knowledge Base article. Note that moving
the temporary files location requires unpartitioned disk space,
and Windows must be installed on an NTFS partition:

KB308572 - How to Move the Temporary Files Location
for Windows XP CD Recording
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;308572

--  And the third workaround is to copy individual user profile
folders to another folder (not the entire %USERPROFILE%
folder), after logging on as another user (with Administrative
privileges).  And then burning these folders to your CD-R(W) disk.

Unfortunately, even though it sounds like a good idea, you will not
be able to logon to Windows, then copy the entire
%USERPROFILE% folder to another folder, and then copy
that copy of the folder to your CD-RW.  

This is because when you logon to your user account some
hidden and system files in your %USERPROFILE% folder
(such as NTUSER.DAT) are opened by system processes.  
And since they are "being used...", and cannot be "closed",
you will get and "Error Copying File or Folder" if you try to
copy them.
William B. Lurie - 30 Jun 2004 20:23 GMT
> | "William B. Lurie" <billurie@nospam.org>
> | wrote in message news:ewVtPBrXEHA.1684@tk2msftngp13.phx.gbl
[quoted text clipped - 97 lines]
> you will get and "Error Copying File or Folder" if you try to
> copy them.

Thank you, Carrie....I'm glad you found my report valid
and duplicated it. I'll study the documentation and
see if it's worth the effort it will take to work around
it. I do have XP-Pro. And maybe I'll let Drive Image 7
do a partial Disk Copy if I can figure out how.
                   William B. Lurie
 
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