Windows Forum / Windows XP / Basics / June 2005
Where to get restore for XP
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Bill Voight - 26 Jun 2005 20:43 GMT Sports fans,
My Win 2K box died, I replaced it with a unit w/preinstalled XP home edition. The XP has no backup/restore utility (believe it or not, I actually have a recent backup of my Win 2K box). Since the replacement box did not come w/an XP CD I have no way to install the backup/restore software. Where can I get it?
Thanks,
bv
Carey Frisch [MVP] - 26 Jun 2005 20:52 GMT Installing the Backup Program on the Home Version http://www.onecomputerguy.com/windowsxp_tips.htm#backup_home
HOW TO: Use Backup to Back Up Files and Folders on Your Computer in Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;308422&Product=winxp
 Signature Carey Frisch Microsoft MVP Windows XP - Shell/User Microsoft Newsgroups
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| Sports fans, | [quoted text clipped - 7 lines] | | bv RRR_News - 26 Jun 2005 22:04 GMT Bill, 1. The seller/manufacturer should have given you a Recovery/Restore CD with COA sticker on PC, need to contact them for a replacement, many like Dell would not do this after the initial 30 day warranty.
2. There might be a Recovery/Restore partition on the HDD, you should be able to run the recovery/retore from there. Many manufacturer have been doing it this way such as Compaq/HP. Dell has started doing this with some of their home models, but sometimes if you contact them within 30 days of purchase, they may send you the Recovery/Restore CD.
3. Also if the XP box came with a CD Burner, you should be able to create a recovery/restore CD. Be aware that you get one chance in many cases to this. If it fails, you will need to get technical help from the PC manufacturer.
*** For those planning to change the drive partitions on the PC's HDD, either right out of the box, or later on, make sure that you make the backup restore/recovery CD first before making changes. ***
4. You may need to purchase a new retail copy of XP. And then go the PC manufacturer's website; get all the drivers for the hardware on your PC, especially laptops. In some cases, Windows XP generic drivers will not work on specific laptops/notebooks.
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"Bill Voight" wrote:
| Sports fans, | [quoted text clipped - 7 lines] | | bv Bill Voight - 26 Jun 2005 22:15 GMT Carey Frisch [MVP] wrote:
> Installing the Backup Program on the Home Version > http://www.onecomputerguy.com/windowsxp_tips.htm#backup_home > > HOW TO: Use Backup to Back Up Files and Folders on Your Computer in Windows XP > http://support.microsoft.com/default.aspx?scid=kb;en-us;308422&Product=winxp Carey,
Thanks for the answer. I have restored some of the stuff I need already.
As an aside, newsgroups are an incredible source of info. I'm a UNIX engineer (mostly Solaris) and the unix groups work much the same way- there's always somebody with the answer.
Anyway, have a good one. I owe you a chilled beverage if you're ever in the DC area.
BV
Bruce Chambers - 26 Jun 2005 21:49 GMT > Sports fans, > [quoted text clipped - 3 lines] > box did not come w/an XP CD I have no way to install the backup/restore > software. Where can I get it? Contact the computer's manufacturer.
Microsoft requires its licensed OEM computer manufacturers to provide a means of returning the computer to its original, ex-factory state. The particular method of recovery, however, is left entirely to the discretion of each individual computer manufacturer.
Legally, the OEM has met it's contractual obligation to Microsoft by providing a means of returning the PC to its ex-factory state, whether it's a Recovery CD or a Recovery Partition. They are not legally obliged to provide a true installation CD as part of the sale. Reputable, customer-service aware OEMs, like Dell and Gateway, do provide a full OEM installation CD, that does permit custom installations and repairs. However, many uncaring OEMs, such as eMachines, Compaq, HP, and Sony, in an effort to save pennies and reduce their support costs by having to hire support people that need only say "Boot from the Recovery CD to return your PC to its original condition," provide only a CD bearing a disk image of the hard drive as it left the factory.
Essentially, it boils down to "You get what you pay for."
 Signature Bruce Chambers
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Technical Ecstasy - 26 Jun 2005 22:00 GMT Microsoft shouldn't allow OEM computer manufactures to do this in the first place.You should be provided with a full copy of the OS.Or is it another attempt by Microsoft to curtail piracy? (Having the paying customer pretty much screwed in the end)
>> Sports fans, >> [quoted text clipped - 24 lines] > > Essentially, it boils down to "You get what you pay for." Richard Urban - 26 Jun 2005 22:41 GMT You're saying that Microsoft shouldn't allow OEM's to offer a way for customers to get back to the way the computer was when they opened the box? That's pretty severe! They're NOT going to give you a full CD anymore - not at the PC prices that the public is clamoring for. People want cheap, they get cheap! Pay $4200 for a PC from Alienware and you get a full Windows XP CD. But NOT at $399.95.
One of the reasons that OEM's do it this way is because most of their computers have a great amount of proprietary hardware in the computers they sell. Therefore they MUST supply the necessary drivers. The Windows XP CD only has generic drivers. The OEM's try to "lock you in" to their company for hardware replacements and upgrades. Try getting a power supply at a local PC fair for a Dell computer. You can't! Try getting a replacement M/B that will physically mount in the Dell case. You can't - different hole locations. Gotta go back to Dell and pay their exorbitant prices!
Another reason they do it this way is because they get their 20 cents for every box that they deliver that has certain 3rd party crap installed on it, such as AOL, Real Player, backdoor web etc.
This has been beaten to death here for 3+ years now. It's an old, old discussion! You buy OEM - you get OEM supplied recovery options. If Microsoft didn't mandate and stipulate such, you would probably get "nothing" from Dell - Gateway - Sony - HP/Compaq (especially) etc!.
 Signature Regards,
Richard Urban
aka Crusty (-: Old B@stard :-)
If you knew as much as you thought you know, You would realize that you don't know what you thought you knew!
> Microsoft shouldn't allow OEM computer manufactures to do this in the > first place.You should be provided with a full copy of the OS.Or is it [quoted text clipped - 29 lines] >> >> Essentially, it boils down to "You get what you pay for." Technical Ecstasy - 27 Jun 2005 15:46 GMT Did you even read my post? What I was implying and thought was pretty clear was that the OEM computer manufactures and Microsoft are screwing me by not giving me a "full' copy of the OS that I paid for. OEM manufactures are saving a few penny's per cd by only providing "restore disks" and Microsoft thinks it is cutting down on piracy by *allowing* the OEM's to do this. As for your tirade in response to my comment,
|You're saying that Microsoft shouldn't allow OEM's to offer a way for |customers to get back to the way the computer was when they opened |the box? No. I'm saying the exact opposite.
|They're NOT going to give you a full CD anymore - not |at the PC prices that the public is clamoring for. People want cheap Why is that extra nickel per unit going to break Dell? Of course not!
|One of the reasons that OEM's do it this way is because most of their |computers have a great amount of proprietary hardware in the computers |they |sell. Therefore they MUST supply the necessary drivers So what. Supply a separate disk with drivers.
|The OEM's try to "lock you in" to their company |for hardware replacements and upgrades. Try getting a power supply at |a local PC fair for a Dell computer. You can't! Try getting a replacement |M/B that will physically mount in the Dell case. You can't - different hole
|locations. Gotta go back to Dell and pay their exorbitant prices! I agree with you but it has nothing to do with where I get a *full* copy of the OS or not.They can still provide another disk.
|This has been beaten to death here for 3+ years now. It's an old, old |discussion! You buy OEM - you get OEM supplied recovery options. If |Microsoft didn't mandate and stipulate such, you would probably get |"nothing" from Dell - Gateway - Sony - HP/Compaq (especially) etc!. I don't care if you think it's been beaten like a dead horse, it's still wrong and will be wrong in three more years or fifty more years. I don't know where your coming from dude but it looks like this bothers you a great deal
> You're saying that Microsoft shouldn't allow OEM's to offer a way for > customers to get back to the way the computer was when they opened the [quoted text clipped - 56 lines] >>> >>> Essentially, it boils down to "You get what you pay for." Richard Urban - 27 Jun 2005 23:07 GMT For the record, I don't like what the OEM are doing any more than anyone else does!
The OEM "may" be screwing you by not supplying a full CD that cost $299, but it is not Microsoft's fault. If Microsoft didn't step in you would likely have NOTHING. What do you expect with PC's in the $400-500 range. Because Microsoft "mandates" that you must have a way to return your system to a usable state - the OEM's are complying - as cheaply as they can. Without this mandate do you think you would have "any" way to repair your system when you screw it up? Likely NOT!
So how is Microsoft screwing you? In my eyes they are looking out for you!
 Signature Regards,
Richard Urban
If you knew as much as you thought you know, You would realize that you don't know what you thought you knew!
> Did you even read my post? What I was implying and thought was pretty > clear was that the OEM computer manufactures and Microsoft are screwing me [quoted text clipped - 102 lines] >>>> >>>> Essentially, it boils down to "You get what you pay for." Ken Blake - 27 Jun 2005 23:56 GMT > For the record, I don't like what the OEM are doing any more > than [quoted text clipped - 18 lines] > out for > you! I agree with all the above, except that I don't even think the OEM is screwing him. The OEM almost certainly gave him what it said it would give him. He might not have realized what he was or wasn't getting, but that's because he failed to do his homework.
Personally, I would never choose to buy a computer that didn't come with at least an OEM installation CD; if someone chooses to buy a computer without one, because the price is attractive, and then complains that there's no CD, he has nobody to blame but himself.
 Signature Ken Blake - Microsoft MVP Windows: Shell/User Please reply to the newsgroup
>> Did you even read my post? What I was implying and thought was >> pretty [quoted text clipped - 171 lines] >>>>> count on >>>>> having both at once. - RAH Technical Ecstasy - 28 Jun 2005 00:13 GMT I have full copies of XP for all three of my computers, I am talking in generalities.I still blame the OEMs because the average user doesn't know any better and that's why the OEMs get away with it.
>> For the record, I don't like what the OEM are doing any more than >> anyone else does! [quoted text clipped - 148 lines] >>>>>> You can have peace. Or you can have freedom. Don't ever count on >>>>>> having both at once. - RAH Ken Blake - 28 Jun 2005 00:20 GMT > I have full copies of XP for all three of my computers, I am > talking > in generalities.I still blame the OEMs because the average user > doesn't know any better and that's why the OEMs get away with > it. I've heard that "average user doesn't know any better" argument before, and I don't buy it. Someone who doesn't much about computers is exactly the person who most needs to do research before he buys one. Like it our not, our world is based on the principal of *caveat emptor*. Buying something based solely on what the ads for it tell you is just foolhardy.
 Signature Ken Blake - Microsoft MVP Windows: Shell/User Please reply to the newsgroup
>>> For the record, I don't like what the OEM are doing any more >>> than [quoted text clipped - 235 lines] >>>>>>> count on >>>>>>> having both at once. - RAH Technical Ecstasy - 28 Jun 2005 01:42 GMT And "buyer beware" would be what an apologist for Big Corporate America would say
>> I have full copies of XP for all three of my computers, I am talking >> in generalities.I still blame the OEMs because the average user [quoted text clipped - 164 lines] >>>>>>>> You can have peace. Or you can have freedom. Don't ever count on >>>>>>>> having both at once. - RAH Ken Blake - 28 Jun 2005 04:01 GMT > And "buyer beware" would be what an apologist for Big Corporate > America would say You may think what you like, but anyone who knows me knows that I am *anything* but "an apologist for Big Corporate America."
Regardless of what you think is right or wrong, not recognizing that our world is based on *caveat emptor* principles is sticking your head in the sand.
Stick your head in the sand, and you'll be burnt. Recognize that "Big Corporate America" is not always straight with you in its advertising, and you'll do what's necessary to protect yourself.
 Signature Ken Blake - Microsoft MVP Windows: Shell/User Please reply to the newsgroup
>>> I have full copies of XP for all three of my computers, I am >>> talking [quoted text clipped - 254 lines] >>>>>>>>> count >>>>>>>>> on having both at once. - RAH Technical Ecstasy - 28 Jun 2005 04:25 GMT So that makes it all ok? I'm not arguing that 'buyer beware" is not a good motto. I research endlessly. I just think that it's a shame that we all have to think that way or that we blame people when they don't think that way.We need to protect stupid people like Richard Urban
>> And "buyer beware" would be what an apologist for Big Corporate >> America would say [quoted text clipped - 180 lines] >>>>>>>>>> You can have peace. Or you can have freedom. Don't ever count >>>>>>>>>> on having both at once. - RAH Technical Ecstasy - 28 Jun 2005 00:08 GMT You can't possibly be so obtuse.What are you so hung up on this 299$ dollar cd price? Xp is sold to OEMs at nowhere near that price and they in fact press their own cd's. My brother bought a Dell with Win ME on it just before XP came out. When he called to complain about the OS dell offered him a FULL copy of XP for 20$. Do you think they lost money on that ? I will repeat what I said previously; Microsoft can "mandate" the OEMs to provide a full copy of xp if they wanted to but they don't because not providing a full copy of the OS discourages the "casual" OS pirate, they have even admitted this.Also by doing this how much money do you think Microsoft has made by selling the same customer their OS twice because said customer had to buy full copy of XP. because of Tec issues?Do you think that this hasn't been all thought out by Microsoft? Why should I, a paying customer have to pay for something twice? How is Microsoft screwing me? How are they NOT screwing me?
> For the record, I don't like what the OEM are doing any more than anyone > else does! [quoted text clipped - 115 lines] >>>>> >>>>> Essentially, it boils down to "You get what you pay for." Richard Urban - 28 Jun 2005 00:17 GMT I suggest the next time you go to a system builder who will build a computer for you with a copy of Linux installed.
You think you are being screwed now? You don't even know the true feeling!
 Signature Regards,
Richard Urban
If you knew as much as you thought you know, You would realize that you don't know what you thought you knew!
> You can't possibly be so obtuse.What are you so hung up on this 299$ > dollar cd price? Xp is sold to OEMs at nowhere near that price and they in [quoted text clipped - 131 lines] >>>>>> >>>>>> Essentially, it boils down to "You get what you pay for." Technical Ecstasy - 28 Jun 2005 01:44 GMT Huh? Has absolutely nothing to do with anything I was talking about because you can't refute my point.
>I suggest the next time you go to a system builder who will build a >computer for you with a copy of Linux installed. [quoted text clipped - 137 lines] >>>>>>> >>>>>>> Essentially, it boils down to "You get what you pay for." Richard Urban - 28 Jun 2005 02:33 GMT You tell me that Microsoft is screwing you. But you tell Ken Blake that you blame it all on the OEM's.
Which is it, or can't you make up your shallow mind.
With that I bid you good evening. This has come to an end!
 Signature Regards,
Richard Urban
aka Crusty (-: Old B@stard :-)
If you knew as much as you thought you know, You would realize that you don't know what you thought you knew!
>I suggest the next time you go to a system builder who will build a >computer for you with a copy of Linux installed. [quoted text clipped - 137 lines] >>>>>>> >>>>>>> Essentially, it boils down to "You get what you pay for." Technical Ecstasy - 28 Jun 2005 04:06 GMT I clearly stated both are to blame, that is what Corporate America refers to. You are too stupid to understand that analogy. You are the one who is shallow , an obtuse, thick headed moron who is to shallow to comprehend an idea too far from your own views. You are also so unreasonable that you end an argument that you clearly lost with a stupid question that you don't even want an answer for, so it can't be disputed, so with no one to argue with, you can always have the last word and think that you have won. But that is to be expected because that is what ignorant people do.
Bruce Chambers - 29 Jun 2005 05:05 GMT > Did you even read my post? What I was implying and thought was pretty clear > was that the OEM computer manufactures
> and Microsoft ..... has nothing to do with it.
> are screwing me by not > giving me a "full' copy of the OS that I paid for. But you didn't pay for a full copy of the OS. You paid for that specific OEM's recovery method. This was your choice, made when you made the purchase decision.
> OEM manufactures are > saving a few penny's per cd by only providing "restore disks" and
> Microsoft thinks it is cutting down on piracy by *allowing* the OEM's to do this. Again, Microsoft has nothing to do with this decision. Because Microsoft really isn't a true monopoly, it cannot dictate how the OEMs do business.
> So what. Supply a separate disk with drivers. Again, reputable OEMs do this. Bargain-basement companies don't. You get what you pay for. If you choose to buy from a cheap OEM, you need to be prepared to get less.
 Signature Bruce Chambers
Help us help you: http://dts-l.org/goodpost.htm http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on having both at once. - RAH
Bill Voight - 26 Jun 2005 22:50 GMT > Microsoft shouldn't allow OEM computer manufactures to do this in the first > place.You should be provided with a full copy of the OS.Or is it another [quoted text clipped - 29 lines] >> >> Essentially, it boils down to "You get what you pay for." Microsoft- screwing the customer? Say it ain't so!
RobertVA - 27 Jun 2005 20:30 GMT > Microsoft shouldn't allow OEM computer manufactures to do this in the first > place.You should be provided with a full copy of the OS.Or is it another [quoted text clipped - 29 lines] >> >> Essentially, it boils down to "You get what you pay for." More likely the lack of restore CDs is motivated by OEMs trying to prop up their paid "Customer Support" revenue. Hard drive dies: have to buy replacement drive from computer manufacturer to get new restore partition. Accedently destroy restore partition on hard drive: have to buy restore CD from manufacturer. If ANY hardware problem inside the case causes problem you might even have to ship the thing back because there are "no consumer serviceable parts inside", thus the manufacturer makes some revenue from labor charges in addition to the revenue from parts sales. Your computer might even end up in a pool of units to be serviced while you get back a another system that has been "factory refurbished".
Fortunately many localy owned custom builders supply a generic OEM installation CD and the driver CDs that come with the OEM companents the computer is built with.
Bruce Chambers - 29 Jun 2005 04:59 GMT > Microsoft shouldn't allow OEM computer manufactures to do this in the first > place. Microsoft cannot dictate how another company conducts its business or treats its customers, though.
> You should be provided with a full copy of the OS. I agree, but the decision isn't mine. And reputable OEMs do provide a full installation CDs. It's only the lower-end manufacturers who scrimp.
> Or is it another > attempt by Microsoft to curtail piracy? (Having the paying customer pretty > much screwed in the end) No, this decision (i.e., the means of restoring the OS) is left entirely up to the computer manufacturer.
 Signature Bruce Chambers
Help us help you: http://dts-l.org/goodpost.htm http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on having both at once. - RAH
Andrew Murray - 30 Jun 2005 13:52 GMT Yes XP does have a restore utility . SystemRestore as per Windows ME. (same idea anyway). Probably under System Utilities or Accessories on the Start Menu, or under Control Panel.
> Sports fans, > [quoted text clipped - 7 lines] > > bv Ken Blake - 30 Jun 2005 19:31 GMT In news:42c3eb16$0$8647$5a62ac22@per-qv1-newsreader-01.iinet.net.au, Andrew Murray <Noadmurray@SPAMiinet.net.au> typed:
> Yes XP does have a restore utility . SystemRestore as per > Windows > ME. (same idea anyway). > Probably under System Utilities or Accessories on the Start > Menu, or > under Control Panel. No, System Restore will not help him at all. System Restore can only restore Restore Points that it has made (and those back up only the system, not any data etc.)
He wants to restore Backups made in Windows 2000--another thing entirely. WIndows XP comes with a backup/restore facility called NTBackup. This is installed automatically on XP Professional, but not on XP Home. If you have the complete XP Home CD, find backup on the CD, in \ValueAdd\MSFT\NTBACKUP and install it yourself by doubleclicking the file ntbackup.msi. If you don't have an XP CD, you can download ntbackup.msi at
http://www.onecomputerguy.com/software/ntbackup.msi
Also see http://support.microsoft.com/?kbid=302894
 Signature Ken Blake - Microsoft MVP Windows: Shell/User Please reply to the newsgroup
>> Sports fans, >> [quoted text clipped - 10 lines] >> >> bv
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