*Thank you very, very much for your reply. I apologize to you for m
limited information.

My guess is that you are downloading Service Pack 2. Hard to tell fro
the limited info you give. You may have to change the setting to ge
your Internet connection working again.

*How would I go about doing this? I will change anything to fix thi
awful problem.

As far as the long boot time it could be one of many problems. Afte
the update have you rebooted more than one time?

*I reboot about 10 times before I do a system restore. I have sinc
turned off the automatic update feature.

I know the first reboot after I loaded SP2 took a long time but afte
that it returned to normal. I think the first time it has to load th
new files. Maybe someone here could elaborate on what happens on th
first reboot after a major update like SP2.

*Perhaps, but I don’t hear the familiar spinning of the hard drive. So
I don’t think any files are loading. It goes from the initial Toshib
screen to the Windows blue welcome screen, to a blank desktop and jus
sits there for a long time. Then the icons pop up, Norton antiviru
didn’t load and I can’t connect to the internet.

Again, I thank you very much for replying to my post. Do you nee
anymore information from me?

Anthony T

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anthony trotte