"Lost" CD-ROM

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

ME - 29 Nov 2005 19:09 GMT

After un-installing a CD burning utility I have "lost" my CD-ROM drive.
Device manager says that the driver is not loaded (error 39).
I tried removing the driver and re-installing it but no avail.

files used:
\system32\drivers\cdrom.sys
\system32\drivers\redbook.sys
\system32\storprop.sys

Can anyone suggest a solution or do I have to re-install XP?

Thank you for any comment

Carlos

Reply to this Message

KB - 29 Nov 2005 19:47 GMT

> After un-installing a CD burning utility I have "lost" my CD-ROM drive.
> Device manager says that the driver is not loaded (error 39).
[quoted text clipped - 10 lines]
>
> Carlos

I am 99% sure this will be your solution. Someone brought a laptop to me which didn't
recognize the drive. After some research, I finally found this and tried it and it worked.

http://www.tweakxp.com/article37199.aspx

Remove any of the items mentioned in the tweak (some may not be present).

You may need to uninstall and reinstall your cd rom driver and restart after the tweak.

Let me know.

Reply to this Message

RobertVA - 29 Nov 2005 21:14 GMT

> After un-installing a CD burning utility I have "lost" my CD-ROM drive.
> Device manager says that the driver is not loaded (error 39).
[quoted text clipped - 10 lines]
>
> Carlos

CD-ROM access is missing and messages cite error Code 31, Code 32, Code
19, Code 39, or Code 41 after you remove Easy CD Creator in Windows XP:

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

InCD CleanTool:

http://ww2.nero.com/nero6/en/InCD_CleanTool.html

Reply to this Message

Jim Byrd - 30 Nov 2005 03:07 GMT

Hi Carlos - See here:
http://support.microsoft.com/default.aspx?scid=kb;[LN];270008 It may not
sound like it applies but take the steps outlined there to delete the Upper
and Lower Filters. Or, . . .

. . . Or, you can also use this reg file to handle these deletes (it takes
care of
deleting some other things which can cause problems as well):
http://www.aumha.org/downloads/cdgone.zip This is
pretty much the "standard" fix for this type of issue. Backup first so that
you can recover if there are problems (there aren't usually, BTW).

It's recommended by Compaq/HP that you run FilterFixer also when this occurs
to recreate the correct entries, here:
ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.exe Instructions
here: ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.txt

Signature

Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/

> After un-installing a CD burning utility I have "lost" my CD-ROM drive.
> Device manager says that the driver is not loaded (error 39).
[quoted text clipped - 10 lines]
>
> Carlos

Reply to this Message

ME - 30 Nov 2005 07:21 GMT

Great!
Thank you all for your suggestions.
That registry key was the culprit.
Now my machine is working fine again.
Thank you again and keep up the good work!
Carlos

Reply to this Message