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Windows Forum / Windows XP / Basics / December 2005

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Scott - 30 Dec 2005 12:51 GMT
I have had 3 of those today:
IRQL_not_less_or_equal
Kmode_Exception_not_Handled
and Bad_pool_header
Two occured whilst wring to the dvd drive.
Only new hardware is monitor about a week ago
Any ideas as to the causes.
Errors are 0x0000008E and 0A)0x0910D8EC3.
Will Denny - 30 Dec 2005 12:58 GMT
Hi

Please try the following link to Jim Eshelman's web page - left hand column
(8E)

http://aumha.org/win5/kbestop.htm

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Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

>I have had 3 of those today:
> IRQL_not_less_or_equal
[quoted text clipped - 4 lines]
> Any ideas as to the causes.
> Errors are 0x0000008E and 0A)0x0910D8EC3.
Rick - 30 Dec 2005 15:41 GMT
Hi,

Run the driver verifier. Expect the system to crash, then send me the dump
file. Use the email address listed here and the subject line "per req".

How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/?kbid=244617

What you have amounts to a driver issue, the dump file should indicate which
one is the problem.

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

>I have had 3 of those today:
> IRQL_not_less_or_equal
[quoted text clipped - 4 lines]
> Any ideas as to the causes.
> Errors are 0x0000008E and 0A)0x0910D8EC3.
Scott - 31 Dec 2005 12:28 GMT
Bit out of my depth.Ran verifier and tried to restart but could only start
in safe mode.Sent you a log file.Dont know if its whats reqd.Thanks.
Rick - 31 Dec 2005 13:19 GMT
Hi, Scott

No, not the log file, the dump file. It should be in the Windows or system32
directory titled Mini****.dmp where the **** is the date of the dump. This
is the file that should contain the needed information.

Signature

Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

> Bit out of my depth.Ran verifier and tried to restart but could only start
> in safe mode.Sent you a log file.Dont know if its whats reqd.Thanks.
 
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