Shutdown Lockuo

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Steve - 07 Apr 2006 16:08 GMT

During shutdown XP shows blue screen with message "Windows is shutting
down...". Computer locks up at this point and unit must be manually turned
off. Any advice? Thanks!

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Pez D Spencer - 07 Apr 2006 16:11 GMT

is it xp home or xp pro?

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Steve - 07 Apr 2006 16:12 GMT

Home

> is it xp home or xp pro?

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Pez D Spencer - 07 Apr 2006 16:16 GMT

i've found that some anti-viruses can cause this (especially panda).

try shutting down your anti-virus in your system tray. if you have an
"internet security" package that also has a firewall, you might want to
enable windows firewall through the control panel. enable windows
firewall, shutdown your security package, then try to shutdown.

i'm assuming you haven't installed the recovery console, correct?

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alchemist - 11 Aug 2006 15:04 GMT

I see you have advised some readers on "shutdown" of windows XP home.
My PC has just developed the task that on going to "start" then pick "turn
off computer" ..on going to turn off or restart...nothing happens so I have
to turn off at PC power source.
Any ideas?

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Malke - 11 Aug 2006 15:35 GMT

> I see you have advised some readers on "shutdown" of windows XP home.
> My PC has just developed the task that on going to "start" then pick "turn
> off computer" ..on going to turn off or restart...nothing happens so I
> have to turn off at PC power source.
> Any ideas?

To whom are you speaking? Since you didn't quote anything from previous
posts in some other thread, your post is orphaned.

In any case, if you are having shutdown problems go through this excellent
troubleshooter:

http://www.aumha.org/win5/a/shtdwnxp.htm

And:

The First Question Of Troubleshooting: what changed between the time things
worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Malke

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MS-MVP Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

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Cooter - 12 Aug 2006 14:08 GMT

I am beginning to wonder if this problem is caused by one of the Windows
updates or possibly Zone Alarm. There have been several posts in the past
several days concerning this problem. My own computer has started locking up
on shutdown and I have repeatedly run several malware and virus detection
programs with no indication that either are present. The only system changes
I have made during this period is installing CClean, updating ZoneAlarm and
running the various Windows updates. I uninstalled CClean, thinking that
might be the problem, but the problem still persists. For what it's worth,
I'm still on SP-1 and know for sure that one or more of the recent Windows
updates has caused slowdown in some applications. Looks like I might have to
go to SP-2 in spite of the fact that it has its own downside.

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f150dude - 07 Sep 2006 00:15 GMT

I tried this website, but nothing helps. No, I havent done the recovery CD
yet, dont want to reload everything that is on my HP laptop. I am running XP
home SP2 with all the latest updates from Microsoft. I did notice that when i
turn off my welcome screen, it progressed one more step closer to shutdownl;
the screen prompt went away that said "windows is shutting down", and then
whole screen when one solid color blue, and hangs there forever unless I pull
the ac plug.

> > I see you have advised some readers on "shutdown" of windows XP home.
> > My PC has just developed the task that on going to "start" then pick "turn
[quoted text clipped - 20 lines]
>
> Malke

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burmanh@gmail.com - 07 Apr 2006 16:38 GMT

> During shutdown XP shows blue screen with message "Windows is shutting
> down...". Computer locks up at this point and unit must be manually turned
> off. Any advice? Thanks!

Tr downloading and running ccleaner from ccleaner.com its free
also click on the tools and run the registry checker in the program
It usually fixes these issues

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Anando [MS-MVP] - 07 Apr 2006 16:38 GMT

Hello Steve,

You might consider reading the following Windows XP shutdown troubleshooter:

WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING
http://www.aumha.org/win5/a/shtdwnxp.htm

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Protect your PC!
http://www.microsoft.com/protect

> During shutdown XP shows blue screen with message "Windows is shutting down...". Computer locks
> up at this point and unit must be manually turned off. Any advice? Thanks!

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Steve - 07 Apr 2006 16:55 GMT

Thanks to all! I've got enough to keep me busy for the afternoon. Will let
you know how it goes.

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Ken Blake, MVP - 07 Apr 2006 18:17 GMT

> During shutdown XP shows blue screen with message "Windows is shutting
> down...". Computer locks up at this point and unit must be manually
> turned off. Any advice? Thanks!

There's good information on shutdown problems here:
http://www.aumha.org/win5/a/shtdwnxp.htm

Also read "It is Now Safe to Turn Off Your Computer" Error Message When You
Try to Shut Down Your Computer" at http://support.microsoft.com/?kbid=810903

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Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup

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Steve - 07 Apr 2006 20:38 GMT

In a simultaneous posting you may have noted that I've solved my problem. I
did, however look at your second reference (KB810903), found the advice
"terrifying" and am glad I solved the problem before reading same!

Thanks anyhow!

>> During shutdown XP shows blue screen with message "Windows is shutting
>> down...". Computer locks up at this point and unit must be manually
[quoted text clipped - 6 lines]
> You Try to Shut Down Your Computer" at
> http://support.microsoft.com/?kbid=810903

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Ken Blake, MVP - 07 Apr 2006 23:17 GMT

> In a simultaneous posting you may have noted that I've solved my
> problem. I did, however look at your second reference (KB810903),
> found the advice "terrifying" and am glad I solved the problem before
> reading same!
> Thanks anyhow!

You're welcome, and glad to hear your problem is solved.

Signature

Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup

>>> During shutdown XP shows blue screen with message "Windows is
>>> shutting down...". Computer locks up at this point and unit must
[quoted text clipped - 10 lines]
>> Ken Blake - Microsoft MVP Windows: Shell/User
>> Please reply to the newsgroup

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dennis - 21 Jun 2006 05:21 GMT

Steve, what did you do to resolve your problem??

> In a simultaneous posting you may have noted that I've solved my problem. I
> did, however look at your second reference (KB810903), found the advice
[quoted text clipped - 12 lines]
> > You Try to Shut Down Your Computer" at
> > http://support.microsoft.com/?kbid=810903

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aldboomer - 14 Jul 2006 06:11 GMT

I would like to know how you solved the problem also.. i'm having the same
problem.. and don't know what to do about .. !??!?!?
help me if you can !!! Thanks.. !!!

> Steve, what did you do to resolve your problem??
>
[quoted text clipped - 14 lines]
> > > You Try to Shut Down Your Computer" at
> > > http://support.microsoft.com/?kbid=810903

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Steve - 07 Apr 2006 18:17 GMT

Problem solved by resetting registry key as follows:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
"PowerDownAfterShutdown"="1"

Please don't ask me to explain!

> During shutdown XP shows blue screen with message "Windows is shutting
> down...". Computer locks up at this point and unit must be manually
> turned off. Any advice? Thanks!

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